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faVsco.js – OpportunityRepository.php
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"1","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"3","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"2","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"34","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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faVsco.js – OpportunityRepository.php
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|
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idle
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hybrid
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NULL
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Project: faVsco.js, menu
master, menu
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master, menu
Start Listening for PHP Debug Connections
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Phostormroledey© LayoutRepository.phpLeackepository.onpc Promllekepository.onp© RecordTypeFieldValuesc stacekeposilorv.ono© SyncBatchRepositorv.pl> C GeographyC) ActiveStreamsRepositorv.cC) ActivitvcommentRepositorC) ActivityLoaRepositorv.phpC) ActivitvMessageRepositonC) ActivitvMomentReoositorvC) ActivitvProviderReoositorvC ActivitvRenositor.ohoC) ActivitvSearchsilterRevosit@ ActivitvShareRenositorv.oh© ActivityUploadSettingRepoc) A PromntRenositorv nhn.© AskAnythingRepository.phpC) AutomatedRenortsRenoçit.© CallImportRepository.php© CoachingFeedbackRepositC) CrmTemnlateSilterRenocita© CrmTemplateRepository.ph© CrmTemplateRunRepositor© DeviceRepository.phpclasticAcuivilykeposilor.occmallmessacerepositorv.oc) GenericAlPromptRepositonc Grouprepository.phpInboxRepository.phpc) InvitationRepositorv.phcc) oorenositorv.onoC) LanquageRepositor.ohoC) MomentRepositorv.oho@ NotificationRepositorv.phpC) ParticioantReoositorv.ohoC) ParticinantStatsRenositorvC) PlavbookcatedorvRenositoC) PlavbookRenositorv nhn@ PlavlistActivityRepository.p© PlaylistRepository.php@ PlavlistShareRenositorv.nh© QuestionRepository.phpe PoloChanaoSventDonocital© RoleRepository.php© SearchRepository.php© SnapshotRepository.php100codeC EmailTextRelay.pnp© ValidateSendingMessage.phpC Textkelay.pnpmand.oho(C) UpdateActivityElasticSearchDocumentCommand.php© ConferenceCrmMatcherJob.phd© ImportParticipants.phpC) ProspectCache.php© OpportunityRepository.php xC) UpdateSinaleEntity.php() ActivityStatusin.phpclass OpportunitvRepositorv imolements RetentionReoositorvinterfaceA143 ^ Y 2089public function findOneByAccountAndOpportunity0wner(2091Configuration Sconfiguration,Account saccount,ant suserio?int ScontactId = null): ?Opportunity {return Sthis->buildAccountOpportunityQuery(Sconfiquration, $account, $contactId)>where colu'user 1d', suser10)->t1rStprivate funct.ion buildAccount0pportunitvouervConfiquration Sconfiquration.Dint Scontactid = nulu): HasMany {Scriteria = Sthis->resolve@onortunitv0rderSconfiauration):return Sconfiauration>onnontunitieso->whene & colunlaccount idi Caccount->ao+Tdon->when(Scriterial'only_open'], fn (Squery) => $query->where( column: 'is_closed',onerator falco)))-swhen(value: Scontac+td 1== nul1)2116fn ($query) => $query->orderByRaw(sql:'EXISTS (SELECT 1 FROM opportunity_contacts '.2118'WHERE opportunity_contacts.opportunity_id= opportunities.id'.2119'AND opportunity_contacts.contact id = ?) DESC'.2120[ScontactIdl2121- 21222123->orderBy(Scriterial'order_by']. Scriterial'direction'])* Sind all non-internal onportunities bu account ID and confiauratio21302131= custom.logA SF jiminny@localhost]& HS_local [jiminny@localhost]& console [PROD]A console (EU]tid stages [EU]fid teams [EU]© Activity.php X A console [STAGING]class Activity extends Model implements42 A34 ALeadlnul7Account|null,Opportunity|null,Contact|null,scagelnull,scringinuce*} Srecordspubuic tunccion updaceAccivicyurmuacalarray srecoras: vo1a// Extract the recordsslead, saccount, sopporcunity, sconcact, sscage = srecoras:Sresolver = schis-›qetupdareurmuararesolverosstrareoy = sresolver-›reso veroractvirv slead, scontact, saccount)sif (Sstrategy == UpdateCrmDataByStrateav::Lead) {Il Also update the parent activity1f required. checkana we don't create a mixed lead/account recordiif ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {Sthis->lead 1d = slead->1d5if (Sthis->stage id === null &s Sstage) {Sthis->stage id = Sstage->id.} elseif ($strategy == UpdateCrmDataByStrategy::Contact)// Also update the parent activity if required, checking we don't create a mixed lead/account record.Sthic-slead id = null.if (Sthis-›stage && $this->stage->getType() === Stage:: TYPE_LEAD) {Sthic-sctade id = null.// Don't trust previous matched account id as it might have been changed in the CRMif (Saccount && Saccount->id !== Sthis->account id) {Sthis->account id = Saccount->id:if (Sthis->stage_ id === null && Sstage) {Sthis->stage_1d = Sstage->1d:if (Sopportunitv && $this->onportunitv id 1== Sonnortunitv->id) {Sthis->ooportunitv id = Soonortunitv->idiif (Sonpontunity &s Sthis->value I== Sonnortunitv->value)&Sthic->value = Connontunitv->valup:hhl100% 2Wed 13 May 20:30:58AskJiminnyReportActivityServiceTest vcascadeTrial Owner Role SeleRetactoring User EmaActivity Stage ID Upda+0 ..• Loops through participants• Calls particinantCrmLookun@) for each3. paruicipantcrmLookup (Line 283-332• Logs: "Prospect attendee found. Attempting to match to a CRM record"• Calls tindProspectDataByEmailo (Line 296)4. findProspectDataByEmail() (Line 399-433)• Uses GachedGrmServiceDecorator to search*Logs show: searching wk tor opportunity by owner (cache search• Loas show: "Opportunity DB search results" (found in cache))Peturns cached CRM recordsb. cache hit Loas show•"Prospect match: cachelocal search hit"• Returns existing opportunity data: { opportunity: 7842553, stage: 18775 }6. updateActivityCrmData() (Line 105-136)Gets original activity data: stage: 18775• Calls Activitv->uodateActivitvcrmbatao Line 121)Gets current activity data: { stage: 18775}•Loas: "Uodated activity crm data" showina oricinal data z= current dataKev FindinalThe stage_id was NOT changed by this job.The loa shows:hison"current data". { "ctaae". 18775 }•Stage 1d: 18//o was already set on the activity berore conterenceermmatcherJob ran• The iob confirmed the existina data via cache hitNa actual chando AccurrodlWhen Was stage_id Initially Set?Since this iob at 08:21:40 didn't change the stage id (it was already 18775). and vour activity was created at 08:00:00the stage id was likely set by.1. Initial activity creation via calendar import/webhook (before 08:21:40)2. Earlier CRM matching during activity creation3. Manual update via Ul before meeting endedTo tind the initial set. look for loas between 08:00:00 (activity created) and 08:21:40 (ConferenceCrmMatcher.Job)).nllAsk anvthina (84-D)« Code SWF-1.6W Windsurf Toams 77-17 UTF.8io 4 spaces...
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faVsco.js – OpportunityRepository.php
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1
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NULL
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Project: faVsco.js, menu
master, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"2","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"34","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Error","depth":4,"bounds":{"left":0.39361703,"top":0.22266561,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.40093085,"top":0.22266561,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"bounds":{"left":0.7237367,"top":0.09896249,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.73105055,"top":0.09896249,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"bounds":{"left":0.7237367,"top":0.09896249,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.73105055,"top":0.09896249,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"bounds":{"left":0.7237367,"top":0.09896249,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.73105055,"top":0.09896249,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"bounds":{"left":0.7237367,"top":0.09896249,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.73105055,"top":0.09896249,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"bounds":{"left":0.7237367,"top":0.09896249,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.73105055,"top":0.09896249,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"bounds":{"left":0.7237367,"top":0.09896249,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.73105055,"top":0.09896249,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"bounds":{"left":0.7237367,"top":0.09896249,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.73105055,"top":0.09896249,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"bounds":{"left":0.7237367,"top":0.09896249,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.73105055,"top":0.09896249,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"bounds":{"left":0.7237367,"top":0.09896249,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.73105055,"top":0.09896249,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Repositories\\Crm;\n\nuse DateTimeInterface;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Collection;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Jiminny\\Contracts\\Repositories\\RetentionRepositoryInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Team;\n\n/**\n * @implements RetentionRepositoryInterface<Opportunity>\n */\nclass OpportunityRepository implements RetentionRepositoryInterface\n{\n /**\n * @param array<string,scalar|null> $data\n */\n public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity\n {\n /* @var Opportunity */\n return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);\n }\n\n public function find(int $id): ?Opportunity\n {\n return Opportunity::find($id);\n }\n\n /**\n * @param array $ids\n *\n * @return Collection<Opportunity>\n */\n public function findMany(array $ids): Collection\n {\n return Opportunity::findMany($ids);\n }\n\n public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity\n {\n return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();\n }\n\n public function findOneByAccountAndOpportunityAssignmentRule(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();\n }\n\n public function findOneByAccountAndOpportunityOwner(\n Configuration $configuration,\n Account $account,\n int $userId,\n ?int $contactId = null\n ): ?Opportunity {\n return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)\n ->where('user_id', $userId)\n ->first()\n ;\n }\n\n private function buildAccountOpportunityQuery(\n Configuration $configuration,\n Account $account,\n ?int $contactId = null\n ): HasMany {\n $criteria = $this->resolveOpportunityOrder($configuration);\n\n return $configuration\n ->opportunities()\n ->where('account_id', $account->getId())\n ->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))\n ->when(\n $contactId !== null,\n fn ($query) => $query->orderByRaw(\n 'EXISTS (SELECT 1 FROM opportunity_contacts ' .\n 'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .\n 'AND opportunity_contacts.contact_id = ?) DESC',\n [$contactId]\n )\n )\n ->orderBy($criteria['order_by'], $criteria['direction'])\n ;\n }\n\n\n /**\n * Find all non-internal opportunities by account ID and configuration\n */\n public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection\n {\n return $configuration->opportunities()\n ->where('account_id', $accountId)\n ->get();\n }\n\n /**\n * @throws InvalidArgumentException\n *\n * @return array{order_by: string, direction: string, only_open: bool}\n */\n public function resolveOpportunityOrder(Configuration $configuration): array\n {\n $params = ['only_open' => true];\n\n switch ($configuration->getOpportunityAssignmentRule()) {\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'DESC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:\n $params['order_by'] = 'remotely_created_at';\n $params['direction'] = 'ASC';\n\n break;\n\n case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:\n $params['order_by'] = 'updated_at';\n $params['direction'] = 'DESC';\n $params['only_open'] = false;\n\n break;\n\n default:\n throw new InvalidArgumentException('Invalid opportunity assignment rule');\n }\n\n return $params;\n }\n\n public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity\n {\n return $team\n ->opportunities()\n ->where('id', $opportunityId)\n ->first();\n }\n\n public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder\n {\n /** @var Builder<Opportunity> */\n return Opportunity::query()\n ->forTeam($teamId)\n ->where('is_closed', '=', true)\n ->whereBetween('created_at', [$from, $to]);\n }\n\n public function findByUuid(string $uuid): ?Opportunity\n {\n return Opportunity::uuid($uuid, false)->first();\n }\n\n public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity\n {\n return $team->opportunities()\n ->where('crm_provider_id', '=', $crmProviderId)\n ->first();\n }\n\n public function findWithTrashed(int $id): ?Opportunity\n {\n return Opportunity::withTrashed()->find($id);\n }\n\n public function detachStages(Opportunity $opportunity): void\n {\n $opportunity->stages()->withTrashed()->detach();\n }\n\n public function detachContactReferences(Opportunity $opportunity): void\n {\n $opportunity->contacts()->withTrashed()->detach();\n }\n\n public function nullifyLeadConversionReferences(int $opportunityId): void\n {\n Lead::withTrashed()\n ->where('converted_opportunity_id', $opportunityId)\n ->update(['converted_opportunity_id' => null]);\n }\n\n public function hasOwnerCommented(Opportunity $opportunity): bool\n {\n $ownerId = $opportunity->getUserId();\n\n if ($ownerId === null) {\n return false;\n }\n\n return $opportunity->comments()\n ->where('user_id', '=', $ownerId)\n ->exists();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Repositories\Crm;
use DateTimeInterface;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Collection;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Jiminny\Contracts\Repositories\RetentionRepositoryInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Models\Account;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Team;
/**
* @implements RetentionRepositoryInterface<Opportunity>
*/
class OpportunityRepository implements RetentionRepositoryInterface
{
/**
* @param array<string,scalar|null> $data
*/
public function updateOrCreate(Configuration $configuration, string $opportunityId, array $data): Opportunity
{
/* @var Opportunity */
return $configuration->opportunities()->updateOrCreate(['crm_provider_id' => $opportunityId], $data);
}
public function find(int $id): ?Opportunity
{
return Opportunity::find($id);
}
/**
* @param array $ids
*
* @return Collection<Opportunity>
*/
public function findMany(array $ids): Collection
{
return Opportunity::findMany($ids);
}
public function findByConfigAndCrmProviderId(Configuration $configuration, string $crmProviderId): ?Opportunity
{
return $configuration->opportunities()->where('crm_provider_id', $crmProviderId)->first();
}
public function findOneByAccountAndOpportunityAssignmentRule(
Configuration $configuration,
Account $account,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)->first();
}
public function findOneByAccountAndOpportunityOwner(
Configuration $configuration,
Account $account,
int $userId,
?int $contactId = null
): ?Opportunity {
return $this->buildAccountOpportunityQuery($configuration, $account, $contactId)
->where('user_id', $userId)
->first()
;
}
private function buildAccountOpportunityQuery(
Configuration $configuration,
Account $account,
?int $contactId = null
): HasMany {
$criteria = $this->resolveOpportunityOrder($configuration);
return $configuration
->opportunities()
->where('account_id', $account->getId())
->when($criteria['only_open'], fn ($query) => $query->where('is_closed', false))
->when(
$contactId !== null,
fn ($query) => $query->orderByRaw(
'EXISTS (SELECT 1 FROM opportunity_contacts ' .
'WHERE opportunity_contacts.opportunity_id = opportunities.id ' .
'AND opportunity_contacts.contact_id = ?) DESC',
[$contactId]
)
)
->orderBy($criteria['order_by'], $criteria['direction'])
;
}
/**
* Find all non-internal opportunities by account ID and configuration
*/
public function findAllByConfigurationAndAccountId(Configuration $configuration, int $accountId): Collection
{
return $configuration->opportunities()
->where('account_id', $accountId)
->get();
}
/**
* @throws InvalidArgumentException
*
* @return array{order_by: string, direction: string, only_open: bool}
*/
public function resolveOpportunityOrder(Configuration $configuration): array
{
$params = ['only_open' => true];
switch ($configuration->getOpportunityAssignmentRule()) {
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_RECENTLY_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'DESC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_OPEN_OLDEST_CREATED:
$params['order_by'] = 'remotely_created_at';
$params['direction'] = 'ASC';
break;
case Configuration::OPP_ASSIGNMENT_ALL_RECENTLY_UPDATED:
$params['order_by'] = 'updated_at';
$params['direction'] = 'DESC';
$params['only_open'] = false;
break;
default:
throw new InvalidArgumentException('Invalid opportunity assignment rule');
}
return $params;
}
public function findConvertedOpportunityById(Team $team, $opportunityId): ?Opportunity
{
return $team
->opportunities()
->where('id', $opportunityId)
->first();
}
public function getRetentionQueryBuilder(int $teamId, DateTimeInterface $from, DateTimeInterface $to): Builder
{
/** @var Builder<Opportunity> */
return Opportunity::query()
->forTeam($teamId)
->where('is_closed', '=', true)
->whereBetween('created_at', [$from, $to]);
}
public function findByUuid(string $uuid): ?Opportunity
{
return Opportunity::uuid($uuid, false)->first();
}
public function getOpportunityByTeamAndExternalId(Team $team, string $crmProviderId): ?Opportunity
{
return $team->opportunities()
->where('crm_provider_id', '=', $crmProviderId)
->first();
}
public function findWithTrashed(int $id): ?Opportunity
{
return Opportunity::withTrashed()->find($id);
}
public function detachStages(Opportunity $opportunity): void
{
$opportunity->stages()->withTrashed()->detach();
}
public function detachContactReferences(Opportunity $opportunity): void
{
$opportunity->contacts()->withTrashed()->detach();
}
public function nullifyLeadConversionReferences(int $opportunityId): void
{
Lead::withTrashed()
->where('converted_opportunity_id', $opportunityId)
->update(['converted_opportunity_id' => null]);
}
public function hasOwnerCommented(Opportunity $opportunity): bool
{
$ownerId = $opportunity->getUserId();
if ($ownerId === null) {
return false;
}
return $opportunity->comments()
->where('user_id', '=', $ownerId)
->exists();
}
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'U...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp‹ >0lalol100% С8°Wed 13 May 20:49:59181ec2-user@ip-10-30-129-190:~DOCKERO 81DEV (docker)Last login: Wed May 1309:16:21on ttys010882APP (-zsh)883-zsh84screenpipe"[EMAIL] not find a pyproject.toml file in /Users/lukas or its parentsPoetry could not find a pyproject.tomlfile in /Users/lukas or its parentslukas@Lukas-Kovaliks-MacBook-Pro-Jiminny$ ssh jiminny-prod-ecs1 -L 7970:vpc-activities7g-t6nxe5qk7zis7pa5i7qlmp3zwm.us-east-2.es.amazonaws.com:80Enter MFA code for arn:aws:iam::438740370364:mfa/[EMAIL]:Warning: Permanently added 'jiminny-prod-ecs1' (ED25519) to the list of known hosts.newerrelease of "Amazon Linux" is available.Version 2023.10.20260330:Version 2023.11.20260406:Version2023.11.20260413:Version2023.11.20260427:Version2023.11.20260505:Version 2023.11.20260509:RI'-ec2-user@ip-10-20-31-14... 87$1PSN31lollPhpStorm/m/'Fordocumentation,visit [URL_WITH_CREDENTIALS] ~]$...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp‹ >0lalol100% С8°Wed 13 May 20:49:59181ec2-user@ip-10-30-129-190:~DOCKERO 81DEV (docker)Last login: Wed May 1309:16:21on ttys010882APP (-zsh)883-zsh84screenpipe"[EMAIL] not find a pyproject.toml file in /Users/lukas or its parentsPoetry could not find a pyproject.tomlfile in /Users/lukas or its parentslukas@Lukas-Kovaliks-MacBook-Pro-Jiminny$ ssh jiminny-prod-ecs1 -L 7970:vpc-activities7g-t6nxe5qk7zis7pa5i7qlmp3zwm.us-east-2.es.amazonaws.com:80Enter MFA code for arn:aws:iam::438740370364:mfa/[EMAIL]:Warning: Permanently added 'jiminny-prod-ecs1' (ED25519) to the list of known hosts.newerrelease of "Amazon Linux" is available.Version 2023.10.20260330:Version 2023.11.20260406:Version2023.11.20260413:Version2023.11.20260427:Version2023.11.20260505:Version 2023.11.20260509:RI'-ec2-user@ip-10-20-31-14... 87$1PSN31lollPhpStorm/m/'Fordocumentation,visit [URL_WITH_CREDENTIALS] ~]$...
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PhostormINavicarecodeProiect© LayoutRepository.php PhostormINavicarecodeProiect© LayoutRepository.phpC EmailTextRelay.pnp© ValidateSendingMessage.phpLeackepository.onpc Promllekepository.onpC Textkelay.pnp© RecordTypeFieldValuesDashboardController.onomand.ohoc stacekeposilorv.ono© SyncBatchRepositorv.pt(C) UpdateActivityElasticSearchDocumentCommand.php© ConferenceCrmMatcherJob.phd© ImportParticipants.phpC) ProspectCache.php> C GeographyC) OpportunityRepository.php XC) UpdateSinaleEntity.php() ActivityStatusin.phpC) ActiveStreamsRepositorv.cclass OpportunityRepository implements RetentionRepositoryInterfaceA1 43 ^ Y 2089C) ActivitvcommentRepositorC) ActivitvLoaRepositorv.phoC) ActivitvMessageRepositonC) ActivitvMomentReoositorvC) ActivitvProviderReoositorvC ActivitvRenositor.ohoC) ActivitvSearchsilterRevosit@ ActivitvShareRenositorv.oh© ActivityUploadSettingRepoc) A PromntRenositorv nhn© AskAnythingRepository.phpC) AutomatedRenortsRenoçit.© CallImportRepository.php© CoachingFeedbackRepositC) CrmTemnlateSilterRenocita© CrmTemplateRepository.ph© CrmTemplateRunRepositor© DeviceRepository.phpclasticacuivilykeposilory.olccmallmessacerepositorv.oc) GenericAlPromptRepositonc Grouprepository.phpInboxRepository.php© InvitationRepository.phcc) Hobrenositorv.ohoC) LanquageRepositor.ohoC) MomentRepositorv.oho@ NotificationRepositorv.phpC) ParticioantReoositorv.ohoC) ParticinantStatsRenositorvC) PlavbookcatedorvRenositoC) PlavbookRenositorv.nhnl@ PlavlistActivityRepository.p© PlaylistRepository.php@ PlavlistShareRenositorv.nh© QuestionRepository.phpe PoloChanaoSventDonocital© RoleRepository.php© SearchRepository.phppublic function findOneByAccountAndOpportunity0wner(2091Configuration Sconfiguration,Account saccount,ant suserio?int ScontactId = null): ?Opportunity {return Sthis->buildAccountOpportunityQuery(Sconfiquration, $account, $contactId)>where colu'user 1d', suser10)->t1rStorivate function buildAccount0poortunitvouervoConfiquration Sconfiquration.Dint Scontactid = nulu): HasMany {LScriteria = Sthis->resolve0onortunitv0rderSconfiaurationg:return Sconfiauration>onnontunitieso->whene & colunlaccount idi Caccount->ao+Tdon->when($criterial'only_open'], fn (Squery) => $query->where( column: 'is_closed'.onerator falco)))-swhen(value: Scontac+td 1== nul1)2116fn ($query) => $query->orderByRaw(sql:'EXISTS (SELECT 1 FROM opportunity_contacts '.2118'WHERE opportunity_contacts.opportunity_id= opportunities.id'.'AND opportunity_contacts.contact id = ?) DESC'.21192120[ScontactIdl2121- 21222123->orderBy(Scriterial'order_by']. Scriterial'direction'])* Sind all non-internal onportunities bu account ID and confiauratio© SnapshotRepository.php10021302131= custom.logA SF jiminny@localhost]& HS_local [jiminny@localhost]& console [PROD]A console (EU]iid stages [EU]fiò teams (EU]© Activity.php X A console [STAGING]class Activity extends Model implements94 A34 ALeadlnul7Account|null,Opportunity|null,Contact|null,scagelnull,scringinuce*} Srecordspubuic tunccion updaceAccivicyurmuacalarray srecoras: vo1a// Extract the recordsslead, saccount, sopporcunity, sconcact, sscage = srecoras:Sresolver = schis-›qetupdareurmuararesolverosstrareoy = sresolver-›reso veroractvirv slead, scontact, saccount)sif (Sstrategy == UpdateCrmDataByStrateav::Lead) {Also uodate the parent activity1f required. checkana we don't create a mixed lead/account recordiif ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {Sthis->lead 1d = slead->1d5if (Sthis->stage id === null &s Sstage) {Sthis->stage id = Sstage->id.} elseif ($strategy == UpdateCrmDataByStrategy::Contact)// Also update the parent activity if required, checking we don't create a mixed lead/account record.Sthic-slead id = null.if (Sthis-›stage && $this->stage->getType() === Stage::TYPE_LEAD) {Sthic-sctade id = null.// Don't trust previous matched account id as it might have been changed in the CRMif (Saccount && Saccount->id !== Sthis->account id) {Sthis->account id = Saccount->idif (Sthis->stage id === null && Sstage) {Sthis->stage_1d = Sstage->1d:if (Sopportunitv && $this->onportunitv id 1== Sonnortunitv->id) {Sthis->ooportunitv id = Soonortunitv->idiif (Sonpontunity &s Sthis->value I== Sonnortunitv->value)&Sthic->value = Connontunitv->valup:hhl100% S2Wed 13 May 20:50:00AskJiminnyReportActivityServiceTest vcascadeTrial Owner Role SeleRetactoring User EmaActivity Stage ID UpdaТО2 •• Loops through participants• Calls particinantCrmLookun@) for each3. paruicipantcrmLookup (Line 283-332• Logs: "Prospect attendee found. Attempting to match to a CRM record"• Calls tindProspectDataByEmailo (Line 296)4. findProspectDataByEmail() (Line 399-433)• Uses GachedGrmServiceDecorator to search*Logs show: searching wk tor opportunity by owner (cache search• Loas show: "Opportunity DB search results" (found in cache))Peturns cached CRM recordsb. cache hit Loas show•"Prospect match: cachelocal search hit"• Returns existing opportunity data: { opportunity: 7842553, stage: 18775 }6. updateActivityCrmData() (Line 105-136)Gets original activity data: stage: 18775• Calls Activitv->uodateActivitvcrmbatao Line 121)Gets current activity data: { stage: 18775}•Loas: "Uodated activity crm data" showina oricinal data z= current dataKev FindinalThe stage_id was NOT changed by this job.The loa shows:hison"current data". { "ctaae". 18775 }•Stage 1d: 18//o was already set on the activity berore conterenceermmatcherJob ran• The iob confirmed the existina data via cache hitNa actual chando AccurrodlWhen Was stage_id Initially Set?Since this iob at 08:21:40 didn't change the stage id (it was already 18775). and vour activity was created at 08:00:00the stage id was likely set by.1. Initial activity creation via calendar import/webhook (before 08:21:40)2. Earlier CRM matching during activity creation3. Manual update via UI before meeting endedTo tind the initial set. look for loas between 08:00:00 (activity created) and 08:21:40 (ConferenceCrmMatcher.Job)).nllAsk anvthina (84-D)« Code SWF-1.6WN Windsurf Toams 77-18 UTF.8io 4 spaces...
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PhostormINavicarecodeProiect© LayoutRepository.php PhostormINavicarecodeProiect© LayoutRepository.phpC EmailTextRelay.pnp© ValidateSendingMessage.phpLeackepository.onpc Promllekepository.onpC Textkelay.pnp© RecordTypeFieldValuesDashboardController.onomand.ohoc stacekeposilorv.ono© SyncBatchRepositorv.pt(C) UpdateActivityElasticSearchDocumentCommand.php© ConferenceCrmMatcherJob.phd© ImportParticipants.phpC) ProspectCache.php> C GeographyC) OpportunityRepository.php XC) UpdateSinaleEntity.php() ActivityStatusin.phpC) ActiveStreamsRepositorv.cclass OpportunityRepository implements RetentionRepositoryInterfaceA1 43 ^ Y 2089C) ActivitvcommentRepositorC) ActivitvLoaRepositorv.phoC) ActivitvMessageRepositonC) ActivitvMomentReoositorvC) ActivitvProviderReoositorvC ActivitvRenositor.ohoC) ActivitvSearchsilterRevosit@ ActivitvShareRenositorv.oh© ActivityUploadSettingRepoc) A PromntRenositorv nhn© AskAnythingRepository.phpC) AutomatedRenortsRenoçit.© CallImportRepository.php© CoachingFeedbackRepositC) CrmTemnlateSilterRenocita© CrmTemplateRepository.ph© CrmTemplateRunRepositor© DeviceRepository.phpclasticacuivilykeposilory.olccmallmessacerepositorv.oc) GenericAlPromptRepositonc Grouprepository.phpInboxRepository.php© InvitationRepository.phcc) Hobrenositorv.ohoC) LanquageRepositor.ohoC) MomentRepositorv.oho@ NotificationRepositorv.phpC) ParticioantReoositorv.ohoC) ParticinantStatsRenositorvC) PlavbookcatedorvRenositoC) PlavbookRenositorv.nhnl@ PlavlistActivityRepository.p© PlaylistRepository.php@ PlavlistShareRenositorv.nh© QuestionRepository.phpe PoloChanaoSventDonocital© RoleRepository.php© SearchRepository.phppublic function findOneByAccountAndOpportunity0wner(2091Configuration Sconfiguration,Account saccount,ant suserio?int ScontactId = null): ?Opportunity {return Sthis->buildAccountOpportunityQuery(Sconfiquration, $account, $contactId)>where colu'user 1d', suser10)->t1rStorivate function buildAccount0poortunitvouervoConfiquration Sconfiquration.Dint Scontactid = nulu): HasMany {LScriteria = Sthis->resolve0onortunitv0rderSconfiaurationg:return Sconfiauration>onnontunitieso->whene & colunlaccount idi Caccount->ao+Tdon->when($criterial'only_open'], fn (Squery) => $query->where( column: 'is_closed'.onerator falco)))-swhen(value: Scontac+td 1== nul1)2116fn ($query) => $query->orderByRaw(sql:'EXISTS (SELECT 1 FROM opportunity_contacts '.2118'WHERE opportunity_contacts.opportunity_id= opportunities.id'.'AND opportunity_contacts.contact id = ?) DESC'.21192120[ScontactIdl2121- 21222123->orderBy(Scriterial'order_by']. Scriterial'direction'])* Sind all non-internal onportunities bu account ID and confiauratio© SnapshotRepository.php10021302131= custom.logA SF jiminny@localhost]& HS_local [jiminny@localhost]& console [PROD]A console (EU]iid stages [EU]fiò teams (EU]© Activity.php X A console [STAGING]class Activity extends Model implements94 A34 ALeadlnul7Account|null,Opportunity|null,Contact|null,scagelnull,scringinuce*} Srecordspubuic tunccion updaceAccivicyurmuacalarray srecoras: vo1a// Extract the recordsslead, saccount, sopporcunity, sconcact, sscage = srecoras:Sresolver = schis-›qetupdareurmuararesolverosstrareoy = sresolver-›reso veroractvirv slead, scontact, saccount)sif (Sstrategy == UpdateCrmDataByStrateav::Lead) {Also uodate the parent activity1f required. checkana we don't create a mixed lead/account recordiif ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {Sthis->lead 1d = slead->1d5if (Sthis->stage id === null &s Sstage) {Sthis->stage id = Sstage->id.} elseif ($strategy == UpdateCrmDataByStrategy::Contact)// Also update the parent activity if required, checking we don't create a mixed lead/account record.Sthic-slead id = null.if (Sthis-›stage && $this->stage->getType() === Stage::TYPE_LEAD) {Sthic-sctade id = null.// Don't trust previous matched account id as it might have been changed in the CRMif (Saccount && Saccount->id !== Sthis->account id) {Sthis->account id = Saccount->idif (Sthis->stage id === null && Sstage) {Sthis->stage_1d = Sstage->1d:if (Sopportunitv && $this->onportunitv id 1== Sonnortunitv->id) {Sthis->ooportunitv id = Soonortunitv->idiif (Sonpontunity &s Sthis->value I== Sonnortunitv->value)&Sthic->value = Connontunitv->valup:hhl100% S2Wed 13 May 20:50:00AskJiminnyReportActivityServiceTest vcascadeTrial Owner Role SeleRetactoring User EmaActivity Stage ID UpdaТО2 •• Loops through participants• Calls particinantCrmLookun@) for each3. paruicipantcrmLookup (Line 283-332• Logs: "Prospect attendee found. Attempting to match to a CRM record"• Calls tindProspectDataByEmailo (Line 296)4. findProspectDataByEmail() (Line 399-433)• Uses GachedGrmServiceDecorator to search*Logs show: searching wk tor opportunity by owner (cache search• Loas show: "Opportunity DB search results" (found in cache))Peturns cached CRM recordsb. cache hit Loas show•"Prospect match: cachelocal search hit"• Returns existing opportunity data: { opportunity: 7842553, stage: 18775 }6. updateActivityCrmData() (Line 105-136)Gets original activity data: stage: 18775• Calls Activitv->uodateActivitvcrmbatao Line 121)Gets current activity data: { stage: 18775}•Loas: "Uodated activity crm data" showina oricinal data z= current dataKev FindinalThe stage_id was NOT changed by this job.The loa shows:hison"current data". { "ctaae". 18775 }•Stage 1d: 18//o was already set on the activity berore conterenceermmatcherJob ran• The iob confirmed the existina data via cache hitNa actual chando AccurrodlWhen Was stage_id Initially Set?Since this iob at 08:21:40 didn't change the stage id (it was already 18775). and vour activity was created at 08:00:00the stage id was likely set by.1. Initial activity creation via calendar import/webhook (before 08:21:40)2. Earlier CRM matching during activity creation3. Manual update via UI before meeting endedTo tind the initial set. look for loas between 08:00:00 (activity created) and 08:21:40 (ConferenceCrmMatcher.Job)).nllAsk anvthina (84-D)« Code SWF-1.6WN Windsurf Toams 77-18 UTF.8io 4 spaces...
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38587
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1433
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4
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2026-05-13T17:50:03.104919+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778694603104_m1.jpg...
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PhpStorm
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faVsco.js – OpportunityRepository.php
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1
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NULL
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monitor_1
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NULL
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NULL
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NULL
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NULL
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest...
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[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"master, menu","depth":5,"on_screen":true,"help_text":"Git Branch: master<br/>Some incoming commits are not fetched<br/>","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"AskJiminnyReportActivityServiceTest","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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5222591262487654398
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-8636637129462003327
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visual_change
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hybrid
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NULL
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
iTerm2ShellEditViewSessionScriptsProfilesWindowHelplabolA100% <78•Wed 13 May 20:50:02181ec2-user@ip-10-30-129-190:~-zshDOCKERO 81DEV (docker)Last login: Wed May 13 09:16:21on ttys010882APP (-zsh)|83screenpipe"• ₴[EMAIL] could not find a pyproject.toml file in /Users/lukas or its parentsPoetry could not find a pyproject.toml file in /Users/lukas or its parentslukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ ssh jiminny-prod-ecs1 -L 7970:vpc-activities7g-t6nxe5qk7zis7pa5i7qlmp3zwm.us-east-2.es.amazonaws.com:80Enter MFA code for arn:aws:iam::438740370364:mfa/[EMAIL]:Warning: Permanently added 'jiminny-prod-ecs1' (ED25519) to the list of known hosts.A newer release of "Amazon Linux" is available.Version 2023.10.20260330:Version 2023.11.20260406:Version2023.11.20260413:Version 2023.11.20260427:Version 2023.11.20260505:Version 2023.11.20260509:Run "/usr/bin/dnf check-release-update" for full release and version update info#_####_\_#####\\###|\#/v~'Amazon Linux 2023 (ECS Optimized)ec2-user@ip-10-20-31-14... *7Im/*Fordocumentation,visit [URL_WITH_CREDENTIALS] ~]$ |...
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38585
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38588
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1433
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5
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2026-05-13T17:50:05.062979+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778694605062_m1.jpg...
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PhpStorm
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faVsco.js – OpportunityRepository.php
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1
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NULL
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monitor_1
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NULL
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NULL
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NULL
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NULL
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelplabolA100% <78•Wed 13 May 20:50:04181ec2-user@ip-10-30-129-190:~-zshDOCKERO 81DEV (docker)Last login: Wed May 13 09:16:21on ttys010882APP (-zsh)|83screenpipe"• ₴[EMAIL] could not find a pyproject.toml file in /Users/lukas or its parentsPoetry could not find a pyproject.toml file in /Users/lukas or its parentslukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ ssh jiminny-prod-ecs1 -L 7970:vpc-activities7g-t6nxe5qk7zis7pa5i7qlmp3zwm.us-east-2.es.amazonaws.com:80Enter MFA code for arn:aws:iam::438740370364:mfa/[EMAIL]:Warning: Permanently added 'jiminny-prod-ecs1' (ED25519) to the list of known hosts.A newer release of "Amazon Linux" is available.Version 2023.10.20260330:Version 2023.11.20260406:Version2023.11.20260413:Version 2023.11.20260427:Version 2023.11.20260505:Version 2023.11.20260509:Run "/usr/bin/dnf check-release-update" for full release and version update info#_####_\_#####\\###|\#/v~'Amazon Linux 2023 (ECS Optimized)ec2-user@ip-10-20-31-14... *7Im/*Fordocumentation,visit [URL_WITH_CREDENTIALS] ~]$ |...
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NULL
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-8035752319832709777
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NULL
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click
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ocr
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NULL
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelplabolA100% <78•Wed 13 May 20:50:04181ec2-user@ip-10-30-129-190:~-zshDOCKERO 81DEV (docker)Last login: Wed May 13 09:16:21on ttys010882APP (-zsh)|83screenpipe"• ₴[EMAIL] could not find a pyproject.toml file in /Users/lukas or its parentsPoetry could not find a pyproject.toml file in /Users/lukas or its parentslukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ ssh jiminny-prod-ecs1 -L 7970:vpc-activities7g-t6nxe5qk7zis7pa5i7qlmp3zwm.us-east-2.es.amazonaws.com:80Enter MFA code for arn:aws:iam::438740370364:mfa/[EMAIL]:Warning: Permanently added 'jiminny-prod-ecs1' (ED25519) to the list of known hosts.A newer release of "Amazon Linux" is available.Version 2023.10.20260330:Version 2023.11.20260406:Version2023.11.20260413:Version 2023.11.20260427:Version 2023.11.20260505:Version 2023.11.20260509:Run "/usr/bin/dnf check-release-update" for full release and version update info#_####_\_#####\\###|\#/v~'Amazon Linux 2023 (ECS Optimized)ec2-user@ip-10-20-31-14... *7Im/*Fordocumentation,visit [URL_WITH_CREDENTIALS] ~]$ |...
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NULL
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NULL
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NULL
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NULL
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38589
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1434
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4
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2026-05-13T17:50:05.078673+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778694605078_m2.jpg...
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PhpStorm
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faVsco.js – OpportunityRepository.php
|
1
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NULL
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monitor_2
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NULL
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NULL
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NULL
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PhostormINavigarecodeProiect= custom.log& cons PhostormINavigarecodeProiect= custom.log& console [PROD]© LayoutRepository.phpC Leackepository.onpC EmailTextRelay.pnp© ValidateSendingMessage.phpA console (EU]tid stages [EU]fiò teams (EU]© Activity.php X A console [STAGING]class Activity extends Model implementsc Promllekepository.onpC Textkelay.pnpС кecora lyperielavaluesDashboardController.onomand.ohoc stacekeposilorv.ono© SyncBatchRepositorv.pt(C) UpdateActivityElasticSearchDocumentCommand.php© ConferenceCrmMatcherJob.phd© ImportParticipants.php> C GeographyC) OpportunityRepository.php XC) UpdateSinaleEntity.php(C) ActivityStatusin.phpC) ActiveStreamsRepositorv.cC) ProspectCache.phpclass OpportunityRepository implements RetentionRepositoryInterfaceC) ActivitvcommentRepositorC) ActivitvLoaRepositorv.phoC) ActivitvMessageRepositonC) ActivitvMomentReoositorvC) ActivitvProviderReoositorvC ActivitvRenositor.ohoC) ActivitvSearchsilterRevosit@ ActivitvShareRenositorv.oh© ActivityUploadSettingRepoc) A PromntRenositorv nhn.© AskAnythingRepository.phpC) AutomatedRenortsRenoçit.© CallImportRepository.php© CoachingFeedbackRepositC) CrmTemnlateSilterRenocita© CrmTemplateRepository.ph© CrmTemplateRunRepositor© DeviceRepository.phpclasticacuivilykeposilory.olccmallmessacerepostorv.oc) GenericAlPromptRepositonc Grouprepository.phpInboxRepository.php© InvitationRepository.phpc) Hobrenositorv.ohoC) LanquageRepositor.ohoC) MomentRepositorv.oho@ NotificationRepositorv.phpC) ParticioantReoositor.ohoC) ParticinantStatsRenositorvC) PlavbookcatedorvRenositoC) PlavbookRenositorv nhn@ PlavlistActivityRepository.p© PlaylistRepository.php@ PlavlistShareRenositorv.nh© QuestionRepository.phpe PoloChanaoSventDonocital© RoleRepository.php© SearchRepository.php© SnapshotRepository.phpA1A3 л v 20902091public function findOneByAccountAndOpportunity0wner(Configuration Sconfiguration,Account saccount,ant suserio?int ScontactId = null): ?Opportunity {return Sthis->buildAccountOpportunityQuery(Sconfiquration, $account, $contactId)>where colu'user 1d', suser10)->t1rStorivate function bu1ldAccount0poortunitvouervConfiquration Sconfiquration.Dint Scontactid = nulu): HasMany {LScriteria = Sthis->resolve0onortunitv0rderSconfiaurationg:return Sconfiauration>onnontunitieso->whene & colunlaccount idi Caccount->ao+Tdon->when($criterial'only_open'], fn (Squery) => $query->where( column: 'is_closed'.onerator falco)))-swhendvalue: Scontac+td 1== nul1)fn ($query) => $query->orderByRaw(sql:'EXISTS (SELECT 1 FROM opportunity_contacts '.'WHERE opportunity_contacts.opportunity_id= opportunities.id'.'AND opportunity_contacts.contact id = ?) DESC'.[ScontactIdl2121212121232126->orderBy(Scriterial'order_by']. Scriterial'direction'])2130* Sind all non-internal onportunities bu account ID and confiauratio1002131213994 434 Auppor conzeginuel,concaccinuetscage null,string|null*r srecoruspublic function updateActivityCrmData(array Srecords): voidexcract che records.[Slead. Saccount. Sopportunity. Scontact. Sstaqel = Srecords:Sstrateay = SresolvesolveForActavitySlead. Scontact. Saccount):1+ Sstrateov == Uodatecrmbata.vStrateov::Lead)<// Also update the parent activity if required, checking we don't create a mixed lead/account record.i+ (Sthis->account id zz= null &x Sthis->contact id zz= null && Sthis->lead id zzz nulb«Sthis->lead id = Slead->id:if (Sthis->stage 1d za= null &s Sstage) <Sthic-sctade 1d = Sctanp->id-Sthis-scaved•} elseif ($strategy == UpdateCrmDataByStrategy::Contact) {// Also update the parent activity if required, checking we don't create a mixed lead/account recordSthis->lead_id = null;if (Sthis->stage && $this->stage->getType() === Stage::TYPE_LEAD) {sch1s->scage 1d = null# Don't trust previous matched account id as it might have been changed in the CRMif (Saccount && Saccount->id !== Sthis->account id) {Sthis->account id = $account->id:if (Sthis->stage id === null && Sstage) {Sthis-›stage id = Sstage->id:if (Soppontunity &s Sthis->opportunitv id 1== Sopportunitv->id) fif (Sonnontunitv ss Sthis-svalue Ier Sonnontunitv-svalue) $Sthis->value = Connontunitv->value•hhl100% L2• Wed 13 May 20:50:04AskJiminnyReportActivityServiceTest vcascadeTrial Owner Role SeleRetactoring User EmaActivity Stage ID Upda• Loops through participants• Calls particinantCrmLookun@) for each3. paruicipantcrmLookup (Line 283-332• Logs: "Prospect attendee found. Attempting to match to a CRM record"• Calls tindProspectDataByEmailo (Line 296)4. findProspectDataByEmail() (Line 399-433)• Uses GachedGrmServiceDecorator to search*Logs show: searching wk tor opportunity by owner" (cache search• Loas show: "Opportunity DB search results" (found in cache)Peturns cached CRM recordsb. cache hit Loas show•"Prospect match: cachelocal search hit"• Returns existing opportunity data: { opportunity: 7842553, stage: 18775 }6. updateActivityCrmData() (Line 105-136)• Gets original activity data: { stage: 18775 }• Calls Activitv->uodateActivitvcrmbatao (Line 127)• Gets current activity data: { stage: 18775 }•Loas: "Uodated activity crm data" showina oricinal data z= current dataKev FindinalThe stage_id was NOT changed by this job.The loa showshison"current data". { "ctaae". 18775 }•Stage 1d: 18//o was already set on the activity berore ConterenceermmatcherJob ran• The iob confirmed the existina data via cache hitNa actual chando AccurrodlWhen Was stage_id Initially Set?Since this iob at 08:21:40 didn't change the stage id (it was already 18775). and vour activity was created at 08:00:00the stage id was likely set by.1. Initial activity creation via calendar import/webhook (before 08:21:40)2. Earlier CRM matching during activity creation3. Manual update via Ul before meeting endedTo tind the initial set. look for loas between 08:00:00 (activitv created) and 08:21:40 (ConferenceCrmMatcher.Job)).nllAsk anvthina (84L)« Code SWF-1.6WN Windsurf Toams 77-18 UTF.8io 4 spaces...
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NULL
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4257712642705540332
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NULL
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click
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ocr
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NULL
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PhostormINavigarecodeProiect= custom.log& cons PhostormINavigarecodeProiect= custom.log& console [PROD]© LayoutRepository.phpC Leackepository.onpC EmailTextRelay.pnp© ValidateSendingMessage.phpA console (EU]tid stages [EU]fiò teams (EU]© Activity.php X A console [STAGING]class Activity extends Model implementsc Promllekepository.onpC Textkelay.pnpС кecora lyperielavaluesDashboardController.onomand.ohoc stacekeposilorv.ono© SyncBatchRepositorv.pt(C) UpdateActivityElasticSearchDocumentCommand.php© ConferenceCrmMatcherJob.phd© ImportParticipants.php> C GeographyC) OpportunityRepository.php XC) UpdateSinaleEntity.php(C) ActivityStatusin.phpC) ActiveStreamsRepositorv.cC) ProspectCache.phpclass OpportunityRepository implements RetentionRepositoryInterfaceC) ActivitvcommentRepositorC) ActivitvLoaRepositorv.phoC) ActivitvMessageRepositonC) ActivitvMomentReoositorvC) ActivitvProviderReoositorvC ActivitvRenositor.ohoC) ActivitvSearchsilterRevosit@ ActivitvShareRenositorv.oh© ActivityUploadSettingRepoc) A PromntRenositorv nhn.© AskAnythingRepository.phpC) AutomatedRenortsRenoçit.© CallImportRepository.php© CoachingFeedbackRepositC) CrmTemnlateSilterRenocita© CrmTemplateRepository.ph© CrmTemplateRunRepositor© DeviceRepository.phpclasticacuivilykeposilory.olccmallmessacerepostorv.oc) GenericAlPromptRepositonc Grouprepository.phpInboxRepository.php© InvitationRepository.phpc) Hobrenositorv.ohoC) LanquageRepositor.ohoC) MomentRepositorv.oho@ NotificationRepositorv.phpC) ParticioantReoositor.ohoC) ParticinantStatsRenositorvC) PlavbookcatedorvRenositoC) PlavbookRenositorv nhn@ PlavlistActivityRepository.p© PlaylistRepository.php@ PlavlistShareRenositorv.nh© QuestionRepository.phpe PoloChanaoSventDonocital© RoleRepository.php© SearchRepository.php© SnapshotRepository.phpA1A3 л v 20902091public function findOneByAccountAndOpportunity0wner(Configuration Sconfiguration,Account saccount,ant suserio?int ScontactId = null): ?Opportunity {return Sthis->buildAccountOpportunityQuery(Sconfiquration, $account, $contactId)>where colu'user 1d', suser10)->t1rStorivate function bu1ldAccount0poortunitvouervConfiquration Sconfiquration.Dint Scontactid = nulu): HasMany {LScriteria = Sthis->resolve0onortunitv0rderSconfiaurationg:return Sconfiauration>onnontunitieso->whene & colunlaccount idi Caccount->ao+Tdon->when($criterial'only_open'], fn (Squery) => $query->where( column: 'is_closed'.onerator falco)))-swhendvalue: Scontac+td 1== nul1)fn ($query) => $query->orderByRaw(sql:'EXISTS (SELECT 1 FROM opportunity_contacts '.'WHERE opportunity_contacts.opportunity_id= opportunities.id'.'AND opportunity_contacts.contact id = ?) DESC'.[ScontactIdl2121212121232126->orderBy(Scriterial'order_by']. Scriterial'direction'])2130* Sind all non-internal onportunities bu account ID and confiauratio1002131213994 434 Auppor conzeginuel,concaccinuetscage null,string|null*r srecoruspublic function updateActivityCrmData(array Srecords): voidexcract che records.[Slead. Saccount. Sopportunity. Scontact. Sstaqel = Srecords:Sstrateay = SresolvesolveForActavitySlead. Scontact. Saccount):1+ Sstrateov == Uodatecrmbata.vStrateov::Lead)<// Also update the parent activity if required, checking we don't create a mixed lead/account record.i+ (Sthis->account id zz= null &x Sthis->contact id zz= null && Sthis->lead id zzz nulb«Sthis->lead id = Slead->id:if (Sthis->stage 1d za= null &s Sstage) <Sthic-sctade 1d = Sctanp->id-Sthis-scaved•} elseif ($strategy == UpdateCrmDataByStrategy::Contact) {// Also update the parent activity if required, checking we don't create a mixed lead/account recordSthis->lead_id = null;if (Sthis->stage && $this->stage->getType() === Stage::TYPE_LEAD) {sch1s->scage 1d = null# Don't trust previous matched account id as it might have been changed in the CRMif (Saccount && Saccount->id !== Sthis->account id) {Sthis->account id = $account->id:if (Sthis->stage id === null && Sstage) {Sthis-›stage id = Sstage->id:if (Soppontunity &s Sthis->opportunitv id 1== Sopportunitv->id) fif (Sonnontunitv ss Sthis-svalue Ier Sonnontunitv-svalue) $Sthis->value = Connontunitv->value•hhl100% L2• Wed 13 May 20:50:04AskJiminnyReportActivityServiceTest vcascadeTrial Owner Role SeleRetactoring User EmaActivity Stage ID Upda• Loops through participants• Calls particinantCrmLookun@) for each3. paruicipantcrmLookup (Line 283-332• Logs: "Prospect attendee found. Attempting to match to a CRM record"• Calls tindProspectDataByEmailo (Line 296)4. findProspectDataByEmail() (Line 399-433)• Uses GachedGrmServiceDecorator to search*Logs show: searching wk tor opportunity by owner" (cache search• Loas show: "Opportunity DB search results" (found in cache)Peturns cached CRM recordsb. cache hit Loas show•"Prospect match: cachelocal search hit"• Returns existing opportunity data: { opportunity: 7842553, stage: 18775 }6. updateActivityCrmData() (Line 105-136)• Gets original activity data: { stage: 18775 }• Calls Activitv->uodateActivitvcrmbatao (Line 127)• Gets current activity data: { stage: 18775 }•Loas: "Uodated activity crm data" showina oricinal data z= current dataKev FindinalThe stage_id was NOT changed by this job.The loa showshison"current data". { "ctaae". 18775 }•Stage 1d: 18//o was already set on the activity berore ConterenceermmatcherJob ran• The iob confirmed the existina data via cache hitNa actual chando AccurrodlWhen Was stage_id Initially Set?Since this iob at 08:21:40 didn't change the stage id (it was already 18775). and vour activity was created at 08:00:00the stage id was likely set by.1. Initial activity creation via calendar import/webhook (before 08:21:40)2. Earlier CRM matching during activity creation3. Manual update via Ul before meeting endedTo tind the initial set. look for loas between 08:00:00 (activitv created) and 08:21:40 (ConferenceCrmMatcher.Job)).nllAsk anvthina (84L)« Code SWF-1.6WN Windsurf Toams 77-18 UTF.8io 4 spaces...
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38586
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38590
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1433
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6
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2026-05-13T17:50:06.993637+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778694606993_m1.jpg...
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PhpStorm
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faVsco.js – OpportunityRepository.php
|
1
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NULL
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monitor_1
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NULL
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NULL
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NULL
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NULL
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelplabolA100% <78•Wed 13 May 20:50:06181ec2-user@ip-10-30-129-190:~-zshDOCKERO 81DEV (docker)Last login: Wed May 13 09:16:21on ttys010882APP (-zsh)|83screenpipe"• ₴[EMAIL] could not find a pyproject.toml file in /Users/lukas or its parentsPoetry could not find a pyproject.toml file in /Users/lukas or its parentslukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ ssh jiminny-prod-ecs1 -L 7970:vpc-activities7g-t6nxe5qk7zis7pa5i7qlmp3zwm.us-east-2.es.amazonaws.com:80Enter MFA code for arn:aws:iam::438740370364:mfa/[EMAIL]:Warning: Permanently added 'jiminny-prod-ecs1' (ED25519) to the list of known hosts.A newer release of "Amazon Linux" is available.Version 2023.10.20260330:Version 2023.11.20260406:Version2023.11.20260413:Version 2023.11.20260427:Version 2023.11.20260505:Version 2023.11.20260509:Run "/usr/bin/dnf check-release-update" for full release and version update info#_####_\_#####\\###|\#/v~'Amazon Linux 2023 (ECS Optimized)ec2-user@ip-10-20-31-14... *7Im/*Fordocumentation,visit [URL_WITH_CREDENTIALS] ~]$ |...
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NULL
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3342652301945399979
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NULL
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click
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ocr
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelplabolA100% <78•Wed 13 May 20:50:06181ec2-user@ip-10-30-129-190:~-zshDOCKERO 81DEV (docker)Last login: Wed May 13 09:16:21on ttys010882APP (-zsh)|83screenpipe"• ₴[EMAIL] could not find a pyproject.toml file in /Users/lukas or its parentsPoetry could not find a pyproject.toml file in /Users/lukas or its parentslukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ ssh jiminny-prod-ecs1 -L 7970:vpc-activities7g-t6nxe5qk7zis7pa5i7qlmp3zwm.us-east-2.es.amazonaws.com:80Enter MFA code for arn:aws:iam::438740370364:mfa/[EMAIL]:Warning: Permanently added 'jiminny-prod-ecs1' (ED25519) to the list of known hosts.A newer release of "Amazon Linux" is available.Version 2023.10.20260330:Version 2023.11.20260406:Version2023.11.20260413:Version 2023.11.20260427:Version 2023.11.20260505:Version 2023.11.20260509:Run "/usr/bin/dnf check-release-update" for full release and version update info#_####_\_#####\\###|\#/v~'Amazon Linux 2023 (ECS Optimized)ec2-user@ip-10-20-31-14... *7Im/*Fordocumentation,visit [URL_WITH_CREDENTIALS] ~]$ |...
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38588
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38591
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1434
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5
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2026-05-13T17:50:09.260264+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778694609260_m2.jpg...
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PhpStorm
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faVsco.js – Activity.php
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1
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NULL
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monitor_2
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PhostormINavigarecodeProiect v= custom.log& co PhostormINavigarecodeProiect v= custom.log& console [PROD]© LayoutRepository.phpC Leackepository.onpC EmailTextRelay.pnp© ValidateSendingMessage.phpA console (EU]iid stages [EU]fiò teams (EU]© Activity.php X A console [STAGING]class Activity extends Model implementsc Promllekepository.onpС кecora lyperielavaluesc stacekeposilorv.ono© SyncBatchRepositorv.pl> C GeographyC) ActiveStreamsRepositorv.cC Textkelay.pnpDashboardController.onoC) UpdateActivityElasticSearchDocumentCommand.php© ConferenceCrmMatcherJob.phdmand.oho© ImportParticipants.php© ProspectCache.phg© OpportunityRepository.php xC) UpdateSinqleEntity.php(C) ActivityStatusin.phpclass OpportunityRepository implements RetentionRepositoryInterfaceC) ActivitvcommentRepositorC) ActivitvLoaRepositorv.phoC) ActivitvMessageRepositonC) ActivitvMomentReoositorvC) ActivitvProviderReoositorvC ActivitvRenositor.ohoC) ActivitvSearchsilterRevosit@ ActivitvShareRenositorv.oh© ActivityUploadSettingRepoc) A PromntRenositorv nhn.© AskAnythingRepository.phpC) AutomatedRenortsRenoçit.© CallImportRepository.php© CoachingFeedbackRepositC) CrmTemnlateSilterRenocita© CrmTemplateRepository.ph© CrmTemplateRunRepositor© DeviceRepository.phpclasticacuivilykeposilory.olccmallmessacerepostorv.oc) GenericAlPromptRepositonc Grouprepository.phpInboxRepository.php© InvitationRepository.phpc) oorenositorv.onoC) LanquageRepositor.ohoC) MomentRepositorv.oho@ NotificationRepositorv.phpC) ParticioantReoositor.ohoC) ParticinantStatsRenositorvC) PlavbookcatedorvRenositoC) PlavbookRenositorv nhn@ PlavlistActivityRepository.p© PlaylistRepository.php@ PlavlistShareRenositorv.nh© QuestionRepository.phpe PoloChanaoSventDonocital© RoleRepository.php© SearchRepository.php© SnapshotRepository.phpм 014143 ^ v 20962091public function findOneByAccountAndOpportunity0wner(Configuration Sconfiguration,Account saccount,ant suserio?int ScontactId = null): ?Opportunity {return Sthis->buildAccountOpportunityQuery(Sconfiquration, Saccount, ScontactId)>where colu'user 1d', suser10)->t1rStorivate function bu1ldAccount0poortunitvouervConfiquration Sconfiquration.Pint ScontactId = null• HasManv <1Scriteria = Sthis->resolve@nnortunitv0rderSconfiauration):return Sconfiauration>onnontunitieso->whene & colunlaccount idi Caccount->ao+Tdon->when($criterial'only_open'], fn (Squery) => $query->where( column: 'is_closed'.onerator: falce)i-swhendvalue: Scontac+td 1== nul1)fn ($query) => $query->orderByRaw(sql:'EXISTS (SELECT 1 FROM opportunity_contacts'.'WHERE opportunity_contacts.opportunity_id= opportunities.id'.'AND opportunity_contacts.contact id = ?) DESC'.[ScontactIdl2121212121232126->orderBy(Scriterial'order_by']. Scriterial'direction'])* Sind all non-internal onportunities bu account ID and confiauratio213110094 434 Auppor conzeginuel,concaccinuetscage null,string|null*r srecoruspublic function updateActivityCrmData(array Srecords): voidexcract che records.[Slead. Saccount. Sopportunity. Scontact. Sstagel = Srecords:Sstrateay = SresolvesolveForActavitySlead. Scontact. Saccount):1+ Sstrateov == Uodatecrmbata.vStrateov::Lead)<// Also update the parent activity if required, checking we don't create a mixed lead/account record.i+ (Sthis->account id zz= null &x Sthis->contact id zz= null && Sthis->lead id zzz nulb«Sthis->lead id = Slead->id:if (Sthis->stage 1d za= null &s Sstage) <Sthic-sctade 1d = Sctanp->id-Sthis-scaved•} elseif ($strategy == UpdateCrmDataByStrategy::Contact) {// Also update the parent activity if required, checking we don't create a mixed lead/account record.Sthis->lead_id = null;if (Sthis->stage && $this->stage->getType() === Stage::TYPE_LEAD) {sch1s->scage 1d = null# Don't trust previous matched account id as it might have been changed in the CRMif (Saccount && Saccount->id !== Sthis->account id) {Sth1s->account 1d = Saccount->1d*if (Sthis->stage id === null && Sstage) {Sthis-›stage id = Sstage->id:if (Soppontunity &s Sthis->opportunitv id 1== Sopportunitv->id) fif (Sonnontunitv ss Sthis-svalue Ier Sonnontunitv-svalue) fSthis->value = Connontunitv->value•100% L2Wed 13 May 20:50:08AskJiminnyReportActivityServiceTest vcascadeTrial Owner Role SeleRetactoring User EmaActivity Stage ID Upda+0 ..@Open Preview cT. Share Conversation© Activity Stage ID Update InvestigatiorDownload Trajectory© Activity Status vs Recording Status Investigation© Debugging Es Activity Update~ Cascade UsageQ, Download DiaanosticsDashboard Activity DebuggingCalls part icinantCrmLookun) for each3. participantCrmLookup() (Line 283-332)• Logs: "Prospect attendee found. Attempting to match to a CRM record"Calls findProspectDataBvEmailo (Line 296)4. findProspectDataByEmail() (Line 399-433)• Uses GachedCrmServiceDecorator to search•Loas show: "Searching Hk for opportunity by owner" (cache search)• Loas show: "Opportunity DB search results" (found in cache)Poturne cached CPM recorde5. Cache Hit Loas show•"Prospect match: Cache / local search hit"• Returns existina onportunity data: & onnortunitv: 7842553. stage: 18775 }6. updateActivityCrmData() (Line 105-136)Gets oridinal activity data: stage: 18775• Calls Activitv->updateActivitvCrmData (Line 121)• Gets current activity data: { stage: 18775 }• Loas: "Updated activity crm data" showina original data == current dataKev FindinaThe stade id was NOT chanaed hv this iohliison"oriqina data": "stage": 18775"current datall. "ctaag". 18775 %tthle mosnceel Contiqure Rulesª Contiaure Skills% Configure Workflows< Edit Memories•stage id: 18775 was already set on the activity before ConferenceCrmMatcherJob ranThe iob confirmed the existina data via cache hitNo actual chande occurredlWhen Was stage id Initially Set?Since this iob at 08:21:40 didn't chance the stage id (fit was already 18775). and vour activitv was created at 08:00:00)the stage id was likely set by:1Initiol extivity crastion vie calandar imnortlwahbask (bafora 00:01:10\Ask anvthina (84L)SWE-16W Windsurf Toams 77-18UTF.8io 4 spaces...
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NULL
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-7410059144130534415
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visual_change
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ocr
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NULL
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PhostormINavigarecodeProiect v= custom.log& co PhostormINavigarecodeProiect v= custom.log& console [PROD]© LayoutRepository.phpC Leackepository.onpC EmailTextRelay.pnp© ValidateSendingMessage.phpA console (EU]iid stages [EU]fiò teams (EU]© Activity.php X A console [STAGING]class Activity extends Model implementsc Promllekepository.onpС кecora lyperielavaluesc stacekeposilorv.ono© SyncBatchRepositorv.pl> C GeographyC) ActiveStreamsRepositorv.cC Textkelay.pnpDashboardController.onoC) UpdateActivityElasticSearchDocumentCommand.php© ConferenceCrmMatcherJob.phdmand.oho© ImportParticipants.php© ProspectCache.phg© OpportunityRepository.php xC) UpdateSinqleEntity.php(C) ActivityStatusin.phpclass OpportunityRepository implements RetentionRepositoryInterfaceC) ActivitvcommentRepositorC) ActivitvLoaRepositorv.phoC) ActivitvMessageRepositonC) ActivitvMomentReoositorvC) ActivitvProviderReoositorvC ActivitvRenositor.ohoC) ActivitvSearchsilterRevosit@ ActivitvShareRenositorv.oh© ActivityUploadSettingRepoc) A PromntRenositorv nhn.© AskAnythingRepository.phpC) AutomatedRenortsRenoçit.© CallImportRepository.php© CoachingFeedbackRepositC) CrmTemnlateSilterRenocita© CrmTemplateRepository.ph© CrmTemplateRunRepositor© DeviceRepository.phpclasticacuivilykeposilory.olccmallmessacerepostorv.oc) GenericAlPromptRepositonc Grouprepository.phpInboxRepository.php© InvitationRepository.phpc) oorenositorv.onoC) LanquageRepositor.ohoC) MomentRepositorv.oho@ NotificationRepositorv.phpC) ParticioantReoositor.ohoC) ParticinantStatsRenositorvC) PlavbookcatedorvRenositoC) PlavbookRenositorv nhn@ PlavlistActivityRepository.p© PlaylistRepository.php@ PlavlistShareRenositorv.nh© QuestionRepository.phpe PoloChanaoSventDonocital© RoleRepository.php© SearchRepository.php© SnapshotRepository.phpм 014143 ^ v 20962091public function findOneByAccountAndOpportunity0wner(Configuration Sconfiguration,Account saccount,ant suserio?int ScontactId = null): ?Opportunity {return Sthis->buildAccountOpportunityQuery(Sconfiquration, Saccount, ScontactId)>where colu'user 1d', suser10)->t1rStorivate function bu1ldAccount0poortunitvouervConfiquration Sconfiquration.Pint ScontactId = null• HasManv <1Scriteria = Sthis->resolve@nnortunitv0rderSconfiauration):return Sconfiauration>onnontunitieso->whene & colunlaccount idi Caccount->ao+Tdon->when($criterial'only_open'], fn (Squery) => $query->where( column: 'is_closed'.onerator: falce)i-swhendvalue: Scontac+td 1== nul1)fn ($query) => $query->orderByRaw(sql:'EXISTS (SELECT 1 FROM opportunity_contacts'.'WHERE opportunity_contacts.opportunity_id= opportunities.id'.'AND opportunity_contacts.contact id = ?) DESC'.[ScontactIdl2121212121232126->orderBy(Scriterial'order_by']. Scriterial'direction'])* Sind all non-internal onportunities bu account ID and confiauratio213110094 434 Auppor conzeginuel,concaccinuetscage null,string|null*r srecoruspublic function updateActivityCrmData(array Srecords): voidexcract che records.[Slead. Saccount. Sopportunity. Scontact. Sstagel = Srecords:Sstrateay = SresolvesolveForActavitySlead. Scontact. Saccount):1+ Sstrateov == Uodatecrmbata.vStrateov::Lead)<// Also update the parent activity if required, checking we don't create a mixed lead/account record.i+ (Sthis->account id zz= null &x Sthis->contact id zz= null && Sthis->lead id zzz nulb«Sthis->lead id = Slead->id:if (Sthis->stage 1d za= null &s Sstage) <Sthic-sctade 1d = Sctanp->id-Sthis-scaved•} elseif ($strategy == UpdateCrmDataByStrategy::Contact) {// Also update the parent activity if required, checking we don't create a mixed lead/account record.Sthis->lead_id = null;if (Sthis->stage && $this->stage->getType() === Stage::TYPE_LEAD) {sch1s->scage 1d = null# Don't trust previous matched account id as it might have been changed in the CRMif (Saccount && Saccount->id !== Sthis->account id) {Sth1s->account 1d = Saccount->1d*if (Sthis->stage id === null && Sstage) {Sthis-›stage id = Sstage->id:if (Soppontunity &s Sthis->opportunitv id 1== Sopportunitv->id) fif (Sonnontunitv ss Sthis-svalue Ier Sonnontunitv-svalue) fSthis->value = Connontunitv->value•100% L2Wed 13 May 20:50:08AskJiminnyReportActivityServiceTest vcascadeTrial Owner Role SeleRetactoring User EmaActivity Stage ID Upda+0 ..@Open Preview cT. Share Conversation© Activity Stage ID Update InvestigatiorDownload Trajectory© Activity Status vs Recording Status Investigation© Debugging Es Activity Update~ Cascade UsageQ, Download DiaanosticsDashboard Activity DebuggingCalls part icinantCrmLookun) for each3. participantCrmLookup() (Line 283-332)• Logs: "Prospect attendee found. Attempting to match to a CRM record"Calls findProspectDataBvEmailo (Line 296)4. findProspectDataByEmail() (Line 399-433)• Uses GachedCrmServiceDecorator to search•Loas show: "Searching Hk for opportunity by owner" (cache search)• Loas show: "Opportunity DB search results" (found in cache)Poturne cached CPM recorde5. Cache Hit Loas show•"Prospect match: Cache / local search hit"• Returns existina onportunity data: & onnortunitv: 7842553. stage: 18775 }6. updateActivityCrmData() (Line 105-136)Gets oridinal activity data: stage: 18775• Calls Activitv->updateActivitvCrmData (Line 121)• Gets current activity data: { stage: 18775 }• Loas: "Updated activity crm data" showina original data == current dataKev FindinaThe stade id was NOT chanaed hv this iohliison"oriqina data": "stage": 18775"current datall. "ctaag". 18775 %tthle mosnceel Contiqure Rulesª Contiaure Skills% Configure Workflows< Edit Memories•stage id: 18775 was already set on the activity before ConferenceCrmMatcherJob ranThe iob confirmed the existina data via cache hitNo actual chande occurredlWhen Was stage id Initially Set?Since this iob at 08:21:40 didn't chance the stage id (fit was already 18775). and vour activitv was created at 08:00:00)the stage id was likely set by:1Initiol extivity crastion vie calandar imnortlwahbask (bafora 00:01:10\Ask anvthina (84L)SWE-16W Windsurf Toams 77-18UTF.8io 4 spaces...
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38592
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1433
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7
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2026-05-13T17:50:20.907019+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778694620907_m1.jpg...
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PhpStorm
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faVsco.js – OpportunityRepository.php
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1
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NULL
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monitor_1
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NULL
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NULL
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NULL
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NULL
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iTerm2ShellEditViewSessionlScriptsProfilesWindowHe iTerm2ShellEditViewSessionlScriptsProfilesWindowHelplabolA100% <7ec2-user@ip-10-30-129-190:~-zsh8•Wed 13 May 20:50:20181ec2-user@ip-10-20-31-14.₴7DOCKERO 81DEV (docker)Last login: Wed May 13 09:16:21on ttys010882APP (-zsh)|83ffmpeg€[EMAIL] could not find a pyproject.toml file in /Users/lukas or its parentsPoetry could not find a pyproject.toml file in /Users/lukas or its parentslukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ ssh jiminny-prod-ecs1 -L 7970:vpc-activities7g-t6nxe5qk7zis7pa5i7qlmp3zwm.us-east-2.es.amazonaws.com:80Enter MFA code for arn:aws:iam::438740370364:mfa/[EMAIL]:Warning: Permanently added 'jiminny-prod-ecs1' (ED25519) to the list of known hosts.A newer release of "Amazon Linux" is available.Version 2023.10.20260330:Version 2023.11.20260406:Version2023.11.20260413:Version 2023.11.20260427:Version 2023.11.20260505:Version 2023.11.20260509:Run "/usr/bin/dnf check-release-update" for full release and version update info#_####_\_#####\\###|\#/v~'Amazon Linux 2023 (ECS Optimized)Im/*Fordocumentation,visit [URL_WITH_CREDENTIALS] ~]$ |...
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NULL
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-7477082713136142363
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NULL
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click
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ocr
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NULL
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iTerm2ShellEditViewSessionlScriptsProfilesWindowHe iTerm2ShellEditViewSessionlScriptsProfilesWindowHelplabolA100% <7ec2-user@ip-10-30-129-190:~-zsh8•Wed 13 May 20:50:20181ec2-user@ip-10-20-31-14.₴7DOCKERO 81DEV (docker)Last login: Wed May 13 09:16:21on ttys010882APP (-zsh)|83ffmpeg€[EMAIL] could not find a pyproject.toml file in /Users/lukas or its parentsPoetry could not find a pyproject.toml file in /Users/lukas or its parentslukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ ssh jiminny-prod-ecs1 -L 7970:vpc-activities7g-t6nxe5qk7zis7pa5i7qlmp3zwm.us-east-2.es.amazonaws.com:80Enter MFA code for arn:aws:iam::438740370364:mfa/[EMAIL]:Warning: Permanently added 'jiminny-prod-ecs1' (ED25519) to the list of known hosts.A newer release of "Amazon Linux" is available.Version 2023.10.20260330:Version 2023.11.20260406:Version2023.11.20260413:Version 2023.11.20260427:Version 2023.11.20260505:Version 2023.11.20260509:Run "/usr/bin/dnf check-release-update" for full release and version update info#_####_\_#####\\###|\#/v~'Amazon Linux 2023 (ECS Optimized)Im/*Fordocumentation,visit [URL_WITH_CREDENTIALS] ~]$ |...
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38593
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1434
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6
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2026-05-13T17:50:20.906520+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778694620906_m2.jpg...
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PhpStorm
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faVsco.js – OpportunityRepository.php
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1
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NULL
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monitor_2
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NULL
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NULL
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NULL
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NULL
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PhostormINavigarecodeFV faVsco.js?9 masterProledey PhostormINavigarecodeFV faVsco.js?9 masterProledeyN Webhook© EmailTextRelay.php© ValidateSendingMessage.php© Account.ono© Acuvity.onp© Adaress.onp© SmsRelayFailed.phpC AIPrompt.ont© DashboardController.phcC)JiminnyDebuacommand.onoc) Aulomaleckeport.ono© AutomatedReportResult.phC) UpdateActivityElasticSearchDocumentCommand.php© ConferenceCrmMatcherJob.php©)ImportParticipants.phoc) calendar.php©OpportunityRepository.php x© UpdateSingleEntity.php© ActivityStatusin.phpc) callimport.phpclass OpportunityRepository implements RetentionRepositoryInterface) coachinaFeedback.ohp© CoachingFeedbackVisibilit.c) coachinaSection.phpC) coachinoSectioncriterionfC) CoachinaSectionFeedbackC CommentAbstract.php1 Commentinterface.oho© Contact.phpC) Device nhn© EmailMessage.php© GenericAiPrompt.php© Group.php© Inbox.php© InboxEmail.php© InboxEmailBatch.phpc) Invitation.ono© JobLog.php©.JobTitle.php© Lanquage.php© LanquageDialect.phpc) Lead.phpc Mobilesetting.phpc, Model.phpc) Moment.phpc) Nudge.onoC) NudaeRun.ohoC @pportunitv.ohoC) Particioant. ohoC) Partner.ohoC) Permission.ohoC) PhoneNumber.oheC) Plavbackitheme.ohnC) Plavbook nhnC) PlavbookCategorv nhnC) Plavlist nhnlC) Patel imit nhn© Region.php(C Polo nhnl© RoleChangeEvent.php© ScopeGroup.php© Session.phppublic function findOneByAccountAndOpportunity0wner(Configuration Sconfiguration,account saccount,ant suserio?int ScontactId = null): ?Opportunity {return Sthis->buildAccountOpportunityQuery(Sconfiquration, Saccount, ScontactId)>where colu'user 1d', suser10)->t1rStprivate funct.ion buildAccount0pportunitvouervConfiquration Sconfiquration.Dint Scontactid = nulu): HasMany 1!Scriteria = Sthis->resolve@nnortunitv0rderSconfiauration):return Sconfiauration>onnontunitieso->whene & colunlaccount idi Caccount->ao+Tdon->when(Scriterial'only_open'], fn (Squery) => $query->where( column: 'is_closed',-swhendvalue: Scontac+td 1== nul1)fn ($query) => $query->orderByRaw(sql:'EXISTS (SELECT 1 FROM opportunity_contacts '.'WHERE opportunity_contacts.opportunity_id=opportunities.id''AND opportunity_contacts.contact id = ?) DESC'.[ScontactIdl->orderBy(Scriterial'order_by']. Scriterial'direction'])* Sind all non-internal onportunities bu account ID and confiauration= custom.logscratch. &.isonA SF jiminny@localhost]& HS_local [jiminny@localhost]& console [PROD]A console (EU]tid stages [EU]fiò teams (EU]o Acuivily.onpxA console [STAGING]class Activity extends Model implements2085-2086208/C) ProspectCache.php02 A2 43 л v 20912108onerator: falce)i— 2124213394 434 AOpportunity|null,Contact|null,scage nullstring|null*} Srecordspuoiac functon updateActzvatycrmbata (array Srecords): voidExtract the records.[Slead, Saccount. Sopportunity. Scontact. $staqel = Srecords:Sresolver = sthis->getUpdatecrmbataResolver:Sstrateay = Sresolve->resolveForActivitySlead. Scontact. Saccount)•if (Sstrategy == UpdateCrmDataByStrategy::Lead) 1// Also update the parent activity if required, checking we don't create a mixed lead/account record.if (Sthis->account_id === null && Sthis->contact_id === null && $this->lead_id === null) iSthis-Slead 1d = Slead->id+if (Sthis->stage_id === null && $stage) {$this->stage_id = $stage->id;Sthis->saveO:ll}elseif ($strategy == UpdateCrmDataByStrategy::Contact) {I/ Also update the parent activity if required, checking we don't create a mixed lead/account record.sunis->lead 10 = nuLl.if (Sthis->stage && Sthis->stage->qetType( === Staqe::TYPE LEAD) {sth1s->stage 1d = nulbII Don't trust previous matched account id as it might have been changed in the CRMif (Saccount &s Saccount->id |== Sthis->account id) {Sthis->account id = Saccount->id:if (Sthis->stage id === null && Sstage) {Sthis->stage id = Sstage->id.i* (Sonnontunitv && Sthis->onnontunitv id I== Connontunitv->id)&i€ (Sonnontunitv &c Sthis->value I== Sonnontunitv->value) ₫Sthic-svaluo - Connontunitv-svalno»100% L2Wed 13 May 20:50:20U AskJiminnyReportActivityServiceTest vcascadeTrial Owner Role SeleRetactoring User EmaActivity Stage ID Upda@ Open PreviewT. Share Conversation© Activity Stage ID Update InvestigatiorDownload Trajectory© Debugging Es Activity Update~ Cascade UsageQ, Download DiaanosticsDashboard Activity DebuggingCalls part icinantCrmLookun() for each3. participantCrmLookup() (Line 283-332)• Logs: "Prospect attendee found. Attempting to match to a CRM record"Calls findProsoectDataBvEmailo (Line 296)4. findProspectDataByEmail() (Line 399-433)• Uses GachedCrmServiceDecorator to search•Loas show: "Searching Hk for opportunity by owner" (cache search)• Loas show: "Opportunity DB search results" (found in cache))Peturns cached CPM recordo5. Cache Hit Loas show•"Prospect match: Cache / local search hit"Returns existina opportunity data: & onnortunitv: 7842553 stage: 18775 }6. updateActivityCrmData() (Line 105-136)Gets oridinal activity data: stage: 18775• Calls Activitv->updateActivitvCrmData Line 121)• Gets current activity data: { stage: 18775 }• Loas: "Updated activity crm data" showina original data == current dataKev FindinaThe stade id was NOT chanaed hv this iohliison"original data": { "stage": 18775 }"current datall. "ctaag". 18775 %tthle mosnceel Contiqure Rulesª Contiaure Skills% Configure Workflows< Edit Memories•stage id: 18775 was already set on the activity before ConferenceCrmMatcherJob ranThe iob confirmed the existing data via cache hitNo actual chande occurredlWhen Was stage id Initially Set?Since this iob at 08:21:40 didn't chance the stage id (fit was already 18775). and vour activitv was created at 08:00:00)the stage id was likely set by:1Initiol extivity crastion vie colandar imnortlwahhask (hafara 09:21:10}Ask anvthina (84L)SWE-16WN Windsurf Toams 2109-21UTF.8io 4 spaces...
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PhostormINavigarecodeFV faVsco.js?9 masterProledey PhostormINavigarecodeFV faVsco.js?9 masterProledeyN Webhook© EmailTextRelay.php© ValidateSendingMessage.php© Account.ono© Acuvity.onp© Adaress.onp© SmsRelayFailed.phpC AIPrompt.ont© DashboardController.phcC)JiminnyDebuacommand.onoc) Aulomaleckeport.ono© AutomatedReportResult.phC) UpdateActivityElasticSearchDocumentCommand.php© ConferenceCrmMatcherJob.php©)ImportParticipants.phoc) calendar.php©OpportunityRepository.php x© UpdateSingleEntity.php© ActivityStatusin.phpc) callimport.phpclass OpportunityRepository implements RetentionRepositoryInterface) coachinaFeedback.ohp© CoachingFeedbackVisibilit.c) coachinaSection.phpC) coachinoSectioncriterionfC) CoachinaSectionFeedbackC CommentAbstract.php1 Commentinterface.oho© Contact.phpC) Device nhn© EmailMessage.php© GenericAiPrompt.php© Group.php© Inbox.php© InboxEmail.php© InboxEmailBatch.phpc) Invitation.ono© JobLog.php©.JobTitle.php© Lanquage.php© LanquageDialect.phpc) Lead.phpc Mobilesetting.phpc, Model.phpc) Moment.phpc) Nudge.onoC) NudaeRun.ohoC @pportunitv.ohoC) Particioant. ohoC) Partner.ohoC) Permission.ohoC) PhoneNumber.oheC) Plavbackitheme.ohnC) Plavbook nhnC) PlavbookCategorv nhnC) Plavlist nhnlC) Patel imit nhn© Region.php(C Polo nhnl© RoleChangeEvent.php© ScopeGroup.php© Session.phppublic function findOneByAccountAndOpportunity0wner(Configuration Sconfiguration,account saccount,ant suserio?int ScontactId = null): ?Opportunity {return Sthis->buildAccountOpportunityQuery(Sconfiquration, Saccount, ScontactId)>where colu'user 1d', suser10)->t1rStprivate funct.ion buildAccount0pportunitvouervConfiquration Sconfiquration.Dint Scontactid = nulu): HasMany 1!Scriteria = Sthis->resolve@nnortunitv0rderSconfiauration):return Sconfiauration>onnontunitieso->whene & colunlaccount idi Caccount->ao+Tdon->when(Scriterial'only_open'], fn (Squery) => $query->where( column: 'is_closed',-swhendvalue: Scontac+td 1== nul1)fn ($query) => $query->orderByRaw(sql:'EXISTS (SELECT 1 FROM opportunity_contacts '.'WHERE opportunity_contacts.opportunity_id=opportunities.id''AND opportunity_contacts.contact id = ?) DESC'.[ScontactIdl->orderBy(Scriterial'order_by']. Scriterial'direction'])* Sind all non-internal onportunities bu account ID and confiauration= custom.logscratch. &.isonA SF jiminny@localhost]& HS_local [jiminny@localhost]& console [PROD]A console (EU]tid stages [EU]fiò teams (EU]o Acuivily.onpxA console [STAGING]class Activity extends Model implements2085-2086208/C) ProspectCache.php02 A2 43 л v 20912108onerator: falce)i— 2124213394 434 AOpportunity|null,Contact|null,scage nullstring|null*} Srecordspuoiac functon updateActzvatycrmbata (array Srecords): voidExtract the records.[Slead, Saccount. Sopportunity. Scontact. $staqel = Srecords:Sresolver = sthis->getUpdatecrmbataResolver:Sstrateay = Sresolve->resolveForActivitySlead. Scontact. Saccount)•if (Sstrategy == UpdateCrmDataByStrategy::Lead) 1// Also update the parent activity if required, checking we don't create a mixed lead/account record.if (Sthis->account_id === null && Sthis->contact_id === null && $this->lead_id === null) iSthis-Slead 1d = Slead->id+if (Sthis->stage_id === null && $stage) {$this->stage_id = $stage->id;Sthis->saveO:ll}elseif ($strategy == UpdateCrmDataByStrategy::Contact) {I/ Also update the parent activity if required, checking we don't create a mixed lead/account record.sunis->lead 10 = nuLl.if (Sthis->stage && Sthis->stage->qetType( === Staqe::TYPE LEAD) {sth1s->stage 1d = nulbII Don't trust previous matched account id as it might have been changed in the CRMif (Saccount &s Saccount->id |== Sthis->account id) {Sthis->account id = Saccount->id:if (Sthis->stage id === null && Sstage) {Sthis->stage id = Sstage->id.i* (Sonnontunitv && Sthis->onnontunitv id I== Connontunitv->id)&i€ (Sonnontunitv &c Sthis->value I== Sonnontunitv->value) ₫Sthic-svaluo - Connontunitv-svalno»100% L2Wed 13 May 20:50:20U AskJiminnyReportActivityServiceTest vcascadeTrial Owner Role SeleRetactoring User EmaActivity Stage ID Upda@ Open PreviewT. Share Conversation© Activity Stage ID Update InvestigatiorDownload Trajectory© Debugging Es Activity Update~ Cascade UsageQ, Download DiaanosticsDashboard Activity DebuggingCalls part icinantCrmLookun() for each3. participantCrmLookup() (Line 283-332)• Logs: "Prospect attendee found. Attempting to match to a CRM record"Calls findProsoectDataBvEmailo (Line 296)4. findProspectDataByEmail() (Line 399-433)• Uses GachedCrmServiceDecorator to search•Loas show: "Searching Hk for opportunity by owner" (cache search)• Loas show: "Opportunity DB search results" (found in cache))Peturns cached CPM recordo5. Cache Hit Loas show•"Prospect match: Cache / local search hit"Returns existina opportunity data: & onnortunitv: 7842553 stage: 18775 }6. updateActivityCrmData() (Line 105-136)Gets oridinal activity data: stage: 18775• Calls Activitv->updateActivitvCrmData Line 121)• Gets current activity data: { stage: 18775 }• Loas: "Updated activity crm data" showina original data == current dataKev FindinaThe stade id was NOT chanaed hv this iohliison"original data": { "stage": 18775 }"current datall. "ctaag". 18775 %tthle mosnceel Contiqure Rulesª Contiaure Skills% Configure Workflows< Edit Memories•stage id: 18775 was already set on the activity before ConferenceCrmMatcherJob ranThe iob confirmed the existing data via cache hitNo actual chande occurredlWhen Was stage id Initially Set?Since this iob at 08:21:40 didn't chance the stage id (fit was already 18775). and vour activitv was created at 08:00:00)the stage id was likely set by:1Initiol extivity crastion vie colandar imnortlwahhask (hafara 09:21:10}Ask anvthina (84L)SWE-16WN Windsurf Toams 2109-21UTF.8io 4 spaces...
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38594
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8
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2026-05-13T17:50:27.873334+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778694627873_m1.jpg...
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PhpStorm
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faVsco.js – OpportunityRepository.php
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1
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelplabolAec2-user@ip-10-30-129-190:~-zsh100% <78•Wed 13 May 20:50:27181ec2-user@ip-10-20-31-14…..₴7DOCKER₴81DEV (docker)Last login: Wed May 13 09:16:21on ttys010$82APP (-zsh)|83screenpipe"€[EMAIL] could not find a pyproject.toml file in /Users/lukas or its parentsPoetry could not find a pyproject.toml file in /Users/lukas or its parentslukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ ssh jiminny-prod-ecs1 -L 7970:vpc-activities7g-t6nxe5qk7zis7pa5i7qlmp3zwm.us-east-2.es.amazonaws.com:80Enter MFA code for arn:aws:iam::438740370364:mfa/[EMAIL]:Warning: Permanently added 'jiminny-prod-ecs1' (ED25519) to the list of known hosts.A newer release of "Amazon Linux" is available.Version 2023.10.20260330:Version 2023.11.20260406:Version2023.11.20260413:Version 2023.11.20260427:Version 2023.11.20260505:Version 2023.11.20260509:Run "/usr/bin/dnf check-release-update" for full release and version update info#_####_\_#####\\###|\#/v~'Amazon Linux 2023 (ECS Optimized)Im/*Fordocumentation,visit [URL_WITH_CREDENTIALS] ~]$ |...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelplabolAec2-user@ip-10-30-129-190:~-zsh100% <78•Wed 13 May 20:50:27181ec2-user@ip-10-20-31-14…..₴7DOCKER₴81DEV (docker)Last login: Wed May 13 09:16:21on ttys010$82APP (-zsh)|83screenpipe"€[EMAIL] could not find a pyproject.toml file in /Users/lukas or its parentsPoetry could not find a pyproject.toml file in /Users/lukas or its parentslukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ ssh jiminny-prod-ecs1 -L 7970:vpc-activities7g-t6nxe5qk7zis7pa5i7qlmp3zwm.us-east-2.es.amazonaws.com:80Enter MFA code for arn:aws:iam::438740370364:mfa/[EMAIL]:Warning: Permanently added 'jiminny-prod-ecs1' (ED25519) to the list of known hosts.A newer release of "Amazon Linux" is available.Version 2023.10.20260330:Version 2023.11.20260406:Version2023.11.20260413:Version 2023.11.20260427:Version 2023.11.20260505:Version 2023.11.20260509:Run "/usr/bin/dnf check-release-update" for full release and version update info#_####_\_#####\\###|\#/v~'Amazon Linux 2023 (ECS Optimized)Im/*Fordocumentation,visit [URL_WITH_CREDENTIALS] ~]$ |...
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778694627851_m2.jpg...
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PhpStorm
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faVsco.js – OpportunityRepository.php
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1
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NULL
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monitor_2
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PhostormFV faVsco.jsProledey© UserSettings.phpC) V PhostormFV faVsco.jsProledey© UserSettings.phpC) Vocabulary-pnp© VocabularyPronunciation.p© VoiceAccess.php© VoiceConsentPrefix.php› D Notifications> @ Observers> O Policiesv @ Providers© ActivityServiceProvider.ph© ApiServiceProvider.php€ AppServiceProvider.phpAuthServiceProvider.phpc) BroadcastserviceProvider.ll© CalendarServiceProvider.pC) CreateParticipantsService:©) crmServiceProvider.ohoC) EncrvotionServiceProviderC)EventServiceProvider.onoC) -uosootlourna ServicePro@ HubspotWebhookServicePC).liminnvServiceProvider.ohil© PlanhatServiceProvider.ph|C) PronhetHandlerServicePro© PusherServiceProvider.phpc) Queuel onServiceProvider il© QueueStatsdServiceProvid© ResponseMacroServiceProC) RouteServiceProvider.ong© SsoServiceProvider.php© UtilServiceProvider.php© ViewerGuardServiceProvid› D Queuev C Repositories> CAi> C AutoScorind> 0 Calendarv 0 Crmc) AccountRepositorv.phpc) contactRepositorv.phpc) contactRoleRevositorv.© CrmConfigurationReposC) CrmEntitvRenositorv.onC) FieldDataReoositor.ohiC) FieldRenositorv.oh(C) LavoutEntitvRepositorv.C) LavoutRenositorv.oho9 OpportunityRepository.p(C) RecordTvneFioldValuescode= custom.logscratch. &.isonA SF jiminny@localhost]& console [PROD]© ValidateSendingMessage.phpA console (EU]iid stages [EU]fiò teams (EU]© Activity.php X A console [STAGING]class Activity extends Model implements© DashboardController.phcC)JiminnyDebuacommand.ono2085-2086208/C) UpdateActivityElasticSearchDocumentCommand.php© ConferenceCrmMatcherJob.php© ImportParticipants.phpC) ProspectCache.php© OpportunityRepository.php x© UpdateSingleEntity.php© ActivityStatusin.phpclass OpportunityRepository implements RetentionRepositoryInterface41A3 л v 2091public function findOneByAccountAndOpportunity0wner(Configuration Sconfiguration,Account saccount,ant suserio?int ScontactId = null): ?Opportunity {return Sthis->buildAccountOpportunityQuery(Sconfiquration, Saccount, ScontactId)>where colu'user 1d', suser10)->t1rStprivate funct.ion buildAccount0pportunitvouervConfiquration Sconfiquration.2108Dint Scontactid = nulu•): HasMany 4|Scriteria = Sthis->resolve@nnortunitv0rderSconfiauration):return Sconfiauration>onnontunitieso->whene & colunlaccount idi Caccount->ao+Tdon->when(Scriterial'only_open'], fn (Squery) => $query->where( column: 'is_closed',onerator: falce)i-swhen(value: ScontactId !== null,fn ($query) => $query->orderByRaw(sql:'EXISTS (SELECT 1 FROM opportunity_contacts '.'WHERE opportunity_contacts.opportunity_id = opportunities.id'.'AND opportunity_contacts.contact id = ?) DESC'.[ScontactIdl2123—2124->orderBy(Scriterial'order_by']. Scriterial'direction'])* Sind all non-internal onportunities bu account ID and confiauration213394 434 AOpportunity|null,Contact|null,scage nullstring|null*} Srecordspuoiac functon updateActzvatycrmbata (array Srecords): voidExtract the records.[Slead. Saccount. Sopportunity. Scontact. Sstagel = Srecords:Sresolver = sthis->getUpdatecrmbataResolver:Sstrateay = Sresolve->resolveForActivitySlead. Scontact. Saccount)•if (Sstrategy == UpdateCrmDataByStrategy::Lead) 1// Also update the parent activity if required, checking we don't create a mixed lead/account record.if (Sthis->account_id === null && Sthis->contact_id === null && $this->lead_id === null) iSthis-Slead 1d = Slead->id+if (Sthis->stage_id === null && $stage) {$this->stage_id = $stage->id;Sthis->saveO:}elseif ($strategy == UpdateCrmDataByStrategy::Contact) {I/ Also update the parent activity if required, checking we don't create a mixed lead/account record.Sthis->lead id = null:if (Sthis->stage && Sthis->stage->qetType( === Staqe::TYPE LEAD) {sth1s->stage 1d = nulbII Don't trust previous matched account id as it might have been changed in the CRMif (Saccount &s Saccount->id |== Sthis->account id) {Sthis->account id = Saccount->id:if (Sthis->stage id === null && Sstage) {Sthis->stage id = Sstage->id.i* (Sonnontunitv && Sthis->onnontunitv id I== Connontunitv->id)&i€ (Sonnontunitv &c Sthis->value I== Sonnontunitv->value) ₫Sthic-svaluo - Connontunitv-svalno»100% L2Wed 13 May 20:50:27AskJiminnyReportActivityServiceTest vcascadeTrial Owner Role SeleRetactoring User EmaActivity Stage ID Upda# Open PreviewT. Share Conversation© Activity Stage ID Update InvestigatiorDownload Trajectory© Debugging Es Activity Update~ Cascade UsageQ, Download DiaanosticsDashboard Activity DebuggingCalls part icinantCrmLookun() for each3. participantCrmLookup() (Line 283-332)• Logs: "Prospect attendee found. Attempting to match to a CRM record"Calls findProsoectDataBvEmailo (Line 296)4. findProspectDataByEmail() (Line 399-433)• Uses GachedCrmServiceDecorator to search•Loas show: "Searching Hk for opportunity by owner" (cache search)• Loas show: "Opportunity DB search results" (found in cache))Peturns cached CPM recorde5. Cache Hit Loas show•"Prospect match: Cache / local search hit"Returns existina opportunity data: & onnortunitv: 7842553 stage: 18775 }6. updateActivityCrmData() (Line 105-136)Gets oridinal activity data: stage: 18775• Calls Activitv->updateActivitvCrmData Line 121)• Gets current activity data: { stage: 18775 }• Loas: "Updated activity crm data" showina original data == current dataKev FindinaThe stade id was NOT chanaed hv this iohliison"oriqinal data": " "stage": 18775"current datall. "ctaag". 18775 %tthle mosneeel Contiqure Rulesª Contiaure Skills% Configure Workflows< Edit Memories•stage id: 18775 was already set on the activity before ConferenceCrmMatcherJob ranThe iob confirmed the existing data via cache hitNo actual chande occurredlWhen Was stage id Initially Set?Since this iob at 08:21:40 didn't chance the stage id (fit was already 18775). and vour activitv was created at 08:00:00)the stage id was likely set by:1Initiol extivity crastion vie colandar imnortlwahhask (hafara 09:21:10}Ask anvthina (84L)SWE-16W Windsurf Toams 77-17 UTF.8io 4 spaces...
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8185389216734164707
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PhostormFV faVsco.jsProledey© UserSettings.phpC) V PhostormFV faVsco.jsProledey© UserSettings.phpC) Vocabulary-pnp© VocabularyPronunciation.p© VoiceAccess.php© VoiceConsentPrefix.php› D Notifications> @ Observers> O Policiesv @ Providers© ActivityServiceProvider.ph© ApiServiceProvider.php€ AppServiceProvider.phpAuthServiceProvider.phpc) BroadcastserviceProvider.ll© CalendarServiceProvider.pC) CreateParticipantsService:©) crmServiceProvider.ohoC) EncrvotionServiceProviderC)EventServiceProvider.onoC) -uosootlourna ServicePro@ HubspotWebhookServicePC).liminnvServiceProvider.ohil© PlanhatServiceProvider.ph|C) PronhetHandlerServicePro© PusherServiceProvider.phpc) Queuel onServiceProvider il© QueueStatsdServiceProvid© ResponseMacroServiceProC) RouteServiceProvider.ong© SsoServiceProvider.php© UtilServiceProvider.php© ViewerGuardServiceProvid› D Queuev C Repositories> CAi> C AutoScorind> 0 Calendarv 0 Crmc) AccountRepositorv.phpc) contactRepositorv.phpc) contactRoleRevositorv.© CrmConfigurationReposC) CrmEntitvRenositorv.onC) FieldDataReoositor.ohiC) FieldRenositorv.oh(C) LavoutEntitvRepositorv.C) LavoutRenositorv.oho9 OpportunityRepository.p(C) RecordTvneFioldValuescode= custom.logscratch. &.isonA SF jiminny@localhost]& console [PROD]© ValidateSendingMessage.phpA console (EU]iid stages [EU]fiò teams (EU]© Activity.php X A console [STAGING]class Activity extends Model implements© DashboardController.phcC)JiminnyDebuacommand.ono2085-2086208/C) UpdateActivityElasticSearchDocumentCommand.php© ConferenceCrmMatcherJob.php© ImportParticipants.phpC) ProspectCache.php© OpportunityRepository.php x© UpdateSingleEntity.php© ActivityStatusin.phpclass OpportunityRepository implements RetentionRepositoryInterface41A3 л v 2091public function findOneByAccountAndOpportunity0wner(Configuration Sconfiguration,Account saccount,ant suserio?int ScontactId = null): ?Opportunity {return Sthis->buildAccountOpportunityQuery(Sconfiquration, Saccount, ScontactId)>where colu'user 1d', suser10)->t1rStprivate funct.ion buildAccount0pportunitvouervConfiquration Sconfiquration.2108Dint Scontactid = nulu•): HasMany 4|Scriteria = Sthis->resolve@nnortunitv0rderSconfiauration):return Sconfiauration>onnontunitieso->whene & colunlaccount idi Caccount->ao+Tdon->when(Scriterial'only_open'], fn (Squery) => $query->where( column: 'is_closed',onerator: falce)i-swhen(value: ScontactId !== null,fn ($query) => $query->orderByRaw(sql:'EXISTS (SELECT 1 FROM opportunity_contacts '.'WHERE opportunity_contacts.opportunity_id = opportunities.id'.'AND opportunity_contacts.contact id = ?) DESC'.[ScontactIdl2123—2124->orderBy(Scriterial'order_by']. Scriterial'direction'])* Sind all non-internal onportunities bu account ID and confiauration213394 434 AOpportunity|null,Contact|null,scage nullstring|null*} Srecordspuoiac functon updateActzvatycrmbata (array Srecords): voidExtract the records.[Slead. Saccount. Sopportunity. Scontact. Sstagel = Srecords:Sresolver = sthis->getUpdatecrmbataResolver:Sstrateay = Sresolve->resolveForActivitySlead. Scontact. Saccount)•if (Sstrategy == UpdateCrmDataByStrategy::Lead) 1// Also update the parent activity if required, checking we don't create a mixed lead/account record.if (Sthis->account_id === null && Sthis->contact_id === null && $this->lead_id === null) iSthis-Slead 1d = Slead->id+if (Sthis->stage_id === null && $stage) {$this->stage_id = $stage->id;Sthis->saveO:}elseif ($strategy == UpdateCrmDataByStrategy::Contact) {I/ Also update the parent activity if required, checking we don't create a mixed lead/account record.Sthis->lead id = null:if (Sthis->stage && Sthis->stage->qetType( === Staqe::TYPE LEAD) {sth1s->stage 1d = nulbII Don't trust previous matched account id as it might have been changed in the CRMif (Saccount &s Saccount->id |== Sthis->account id) {Sthis->account id = Saccount->id:if (Sthis->stage id === null && Sstage) {Sthis->stage id = Sstage->id.i* (Sonnontunitv && Sthis->onnontunitv id I== Connontunitv->id)&i€ (Sonnontunitv &c Sthis->value I== Sonnontunitv->value) ₫Sthic-svaluo - Connontunitv-svalno»100% L2Wed 13 May 20:50:27AskJiminnyReportActivityServiceTest vcascadeTrial Owner Role SeleRetactoring User EmaActivity Stage ID Upda# Open PreviewT. Share Conversation© Activity Stage ID Update InvestigatiorDownload Trajectory© Debugging Es Activity Update~ Cascade UsageQ, Download DiaanosticsDashboard Activity DebuggingCalls part icinantCrmLookun() for each3. participantCrmLookup() (Line 283-332)• Logs: "Prospect attendee found. Attempting to match to a CRM record"Calls findProsoectDataBvEmailo (Line 296)4. findProspectDataByEmail() (Line 399-433)• Uses GachedCrmServiceDecorator to search•Loas show: "Searching Hk for opportunity by owner" (cache search)• Loas show: "Opportunity DB search results" (found in cache))Peturns cached CPM recorde5. Cache Hit Loas show•"Prospect match: Cache / local search hit"Returns existina opportunity data: & onnortunitv: 7842553 stage: 18775 }6. updateActivityCrmData() (Line 105-136)Gets oridinal activity data: stage: 18775• Calls Activitv->updateActivitvCrmData Line 121)• Gets current activity data: { stage: 18775 }• Loas: "Updated activity crm data" showina original data == current dataKev FindinaThe stade id was NOT chanaed hv this iohliison"oriqinal data": " "stage": 18775"current datall. "ctaag". 18775 %tthle mosneeel Contiqure Rulesª Contiaure Skills% Configure Workflows< Edit Memories•stage id: 18775 was already set on the activity before ConferenceCrmMatcherJob ranThe iob confirmed the existing data via cache hitNo actual chande occurredlWhen Was stage id Initially Set?Since this iob at 08:21:40 didn't chance the stage id (fit was already 18775). and vour activitv was created at 08:00:00)the stage id was likely set by:1Initiol extivity crastion vie colandar imnortlwahhask (hafara 09:21:10}Ask anvthina (84L)SWE-16W Windsurf Toams 77-17 UTF.8io 4 spaces...
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38596
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1433
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2026-05-13T17:50:30.556863+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778694630556_m1.jpg...
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PhpStorm
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faVsco.js – OpportunityRepository.php
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1
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monitor_1
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NULL
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iTerm2ShellEditViewSessionlScriptsProfilesWindowHe iTerm2ShellEditViewSessionlScriptsProfilesWindowHelplabolA100% <7ec2-user@ip-10-30-129-190:~-zsh*48•Wed 13 May 20:50:30181ec2-user@ip-10-20-31-14.₴7DOCKERO 81DEV (docker)Last login: Wed May 13 09:16:21on ttys010882APP (-zsh)[EMAIL] could not find a pyproject.toml file in /Users/lukas or its parentsPoetry could not find a pyproject.toml file in /Users/lukas or its parentslukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ ssh jiminny-prod-ecs1 -L 7970:vpc-activities7g-t6nxe5qk7zis7pa5i7qlmp3zwm.us-east-2.es.amazonaws.com:80Enter MFA code for arn:aws:iam::438740370364:mfa/[EMAIL]:Warning: Permanently added 'jiminny-prod-ecs1' (ED25519) to the list of known hosts.A newer release of "Amazon Linux" is available.Version 2023.10.20260330:Version 2023.11.20260406:Version 2023.11.20260413:Version 2023.11.20260427:Version 2023.11.20260505:Version 2023.11.20260509:Run "/usr/bin/dnf check-release-update" for full release and version update info#_####_\_#####\\###|\#/v~'Amazon Linux 2023 (ECS Optimized)Im/*Fordocumentation,visit [URL_WITH_CREDENTIALS] ~]$ |...
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NULL
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-1802263130619597378
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NULL
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click
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ocr
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NULL
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iTerm2ShellEditViewSessionlScriptsProfilesWindowHe iTerm2ShellEditViewSessionlScriptsProfilesWindowHelplabolA100% <7ec2-user@ip-10-30-129-190:~-zsh*48•Wed 13 May 20:50:30181ec2-user@ip-10-20-31-14.₴7DOCKERO 81DEV (docker)Last login: Wed May 13 09:16:21on ttys010882APP (-zsh)[EMAIL] could not find a pyproject.toml file in /Users/lukas or its parentsPoetry could not find a pyproject.toml file in /Users/lukas or its parentslukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ ssh jiminny-prod-ecs1 -L 7970:vpc-activities7g-t6nxe5qk7zis7pa5i7qlmp3zwm.us-east-2.es.amazonaws.com:80Enter MFA code for arn:aws:iam::438740370364:mfa/[EMAIL]:Warning: Permanently added 'jiminny-prod-ecs1' (ED25519) to the list of known hosts.A newer release of "Amazon Linux" is available.Version 2023.10.20260330:Version 2023.11.20260406:Version 2023.11.20260413:Version 2023.11.20260427:Version 2023.11.20260505:Version 2023.11.20260509:Run "/usr/bin/dnf check-release-update" for full release and version update info#_####_\_#####\\###|\#/v~'Amazon Linux 2023 (ECS Optimized)Im/*Fordocumentation,visit [URL_WITH_CREDENTIALS] ~]$ |...
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38597
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1434
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8
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2026-05-13T17:50:33.264952+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778694633264_m2.jpg...
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PhpStorm
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faVsco.js – OpportunityRepository.php
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1
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NULL
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monitor_2
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NULL
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NULL
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NULL
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NULL
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Project: faVsco.js, menu
master, menu
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[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"bounds":{"left":0.025930852,"top":0.019952115,"width":0.03856383,"height":0.025538707},"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"master, menu","depth":5,"bounds":{"left":0.064494684,"top":0.019952115,"width":0.040226065,"height":0.025538707},"on_screen":true,"help_text":"Git Branch: master<br/>Some incoming commits are not fetched<br/>","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-7673782238848625796
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-8646559087753982588
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click
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hybrid
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NULL
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Project: faVsco.js, menu
master, menu
PhostormFV f Project: faVsco.js, menu
master, menu
PhostormFV faVsco.jsroledey© UserSettings.phpC) Vocabulary-pnp© VocabularyPronunciation.p© VoiceAccess.php© VoiceConsentPrefix.php› D Notifications> @ Observers> O Policiesv @ Providers© ActivityServiceProvider.ph© ApiServiceProvider.php€ AppServiceProvider.phpAuthServiceProvider.phpc) BroadcastserviceProvider.ll© CalendarServiceProvider.pC) CreateParticipantsService:©) crmServiceProvider.ohoC) EncrvotionServiceProviderC)EventServiceProvider.onoC) -uosootlourna ServicePro@ HubspotWebhookServicePC).liminnvServiceProvider.ohil© PlanhatServiceProvider.ph|C) PronhetHandlerServicePro© PusherServiceProvider.phpc) Queuel onServiceProvider il© QueueStatsdServiceProvid© ResponseMacroServiceProC) RouteServiceProvider.ong© SsoServiceProvider.php© UtilServiceProvider.php© ViewerGuardServiceProvid› D Queuev [ Repositories> CAi> C AutoScorind> 0 Calendarv 0 Crmc) AccountRepositorv.phpc) contactRepositorv.phpc) contactRoleRevositorv.© CrmConfigurationReposC) CrmEntitvRenositorv.onC) FieldDataReoositor.ohiC) FieldRenositorv.oh(C) LavoutEntitvRepositorv.C) LavoutRenositorv.oho9 OpportunityRepository.p(C) RecordTvneSioldValuescode= custom.logscratch. &.isonA SF jiminny@localhost]& console [PROD]© ValidateSendingMessage.phpA console (EU]iid stages [EU]fiò teams (EU]© Activity.php X A console [STAGING]class Activity extends Model implements© DashboardController.phcC)JiminnyDebuacommand.ono2085-2086208/C) UpdateActivityElasticSearchDocumentCommand.php© ConferenceCrmMatcherJob.php© ImportParticipants.phpC) ProspectCache.php© OpportunityRepository.php x© UpdateSingleEntity.php() ActivityStatusin.phpclass OpportunityRepository implements RetentionRepositoryInterface41A3 л v 2091public function findOneByAccountAndOpportunity0wner(Configuration Sconfiguration,Account saccount,ant suserio?int ScontactId = null): ?Opportunity {return Sthis->buildAccountOpportunityQuery(Sconfiquration, Saccount, ScontactId)>where colu'user 1d', suser10)->t1rStprivate funct.ion buildAccount0pportunitvouervConfiquration Sconfiquration.2108Dint Scontactid = nulu•): HasMany 4|Scriteria = Sthis->resolve@onortunitv0rderSconfiauration):return Sconfiauration>onnontunitieso->whene & colunlaccount idi Caccount->ao+Tdon->when(Scriterial'only_open'], fn (Squery) => $query->where( column: 'is_closed',onerator falco)))-swhen(value: ScontactId !== null,fn ($query) => $query->orderByRaw(sql:'EXISTS (SELECT 1 FROM opportunity_contacts '.'WHERE opportunity_contacts.opportunity_id = opportunities.id'.'AND opportunity_contacts.contact id = ?) DESC'.[ScontactIdl2123—2124->orderBy(Scriterial'order_by']. Scriterial'direction'])* Sind all non-internal onportunities bu account ID and confiauration213394 434 AOpportunity|null,Contact|null,scage nullstring|null*} Srecordspuoiac functaon updateActzvatycrmbata (array Srecords): voidExtract the records.[Slead. Saccount. Sopportunity. Scontact. Sstagel = Srecords:Sresolver = sthis->getUpdatecrmbataResolver:Sstrateay = Sresolve->resolveForActivitySlead. Scontact. Saccount)•if (Sstrategy == UpdateCrmDataByStrategy::Lead) 1// Also update the parent activity if required, checking we don't create a mixed lead/account record.if (Sthis->account_id === null && Sthis->contact_id === null && $this->lead_id === null) iSthis-Slead 1d = Slead->id»if (Sthis->stage_id === null && $stage) {$this->stage_id = $stage->id;Sthis->saveO:}elseif ($strategy == UpdateCrmDataByStrategy::Contact) {I/ Also update the parent activity if required, checking we don't create a mixed lead/account record.Sthis->lead id = null:if (Sthis->stage && $this->stage->qetType( === Staqe::TYPE LEAD) {sth1s->stage 1d = nulbII Don't trust previous matched account id as it might have been changed in the CRMif (Saccount &s Saccount->id |== Sthis->account id) {Sthis->account id = Saccount->id:if (Sthis->stage id === null && Sstage) {Sthis->stage id = Sstage->id.i* (Sonnontunitv && Sthis->onnontunitv id I== Connontunitv->id)&i€ (Sonnontunitv &c Sthis->value I== Sonnontunitv->value) ₫Sthic-svaluo - Connontunitv-svalno»100% 2Wed 13 May 20:50:32AskJiminnyReportActivityServiceTest vcascadeTrial Owner Role SeleRetactoring User EmaActivity Stage ID Upda# Open PreviewT. Share Conversation© Activity Stage ID Update InvestigatiorDownload Trajectory© Debugging Es Activity Update~ Cascade UsageQ, Download DiaanosticsDashboard Activity DebuggingCalls narticinantCrmLookun() for each3. participantCrmLookup() (Line 283-332)• Logs: "Prospect attendee found. Attempting to match to a CRM record"Calls findProsoectDataBvEmailo (Line 296)4. findProspectDataByEmail() (Line 399-433)• Uses GachedCrmServiceDecorator to search•Loas show: "Searching Hk for opportunity by owner" (cache search)• Loas show: "Opportunity DB search results" (found in cache))Peturns cached CPM recorde5. Cache Hit Loas show•"Prospect match: Cache / local search hit"Returns existina opportunity data: & onnortunitv: 7842553 stage: 18775 }6. updateActivityCrmData() (Line 105-136)Gets oridinal activity data: stage: 18775• Calls Activitv->updateActivitvCrmData Line 121)• Gets current activity data: { stage: 18775 }• Loas: "Updated activity crm data" showina original data == current dataKev FindinaThe stade id was NOT chanaed hv this iohliison"oriqinal data": " "stage": 18775"current datall. "ctaag". 18775 %tthle mosneeel Contiqure Rulesª Contiaure Skills% Configure Workflows< Edit Memories•stage id: 18775 was already set on the activity before ConferenceCrmMatcherJob ranThe iob confirmed the existing data via cache hitNo actual chande occurredlWhen Was stage id Initially Set?Since this iob at 08:21:40 didn't chance the stage id (fit was already 18775). and vour activitv was created at 08:00:00)the stage id was likely set by:1Initiol extivity crastion vie colandar imnortlwahhask (hafara 09:21:10}Ask anvthina (84L)SWE-16W Windsurf Toams 77-17 UTF.8io 4 spaces...
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38595
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NULL
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NULL
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NULL
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38598
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1433
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10
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2026-05-13T17:50:34.411738+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-13/1778 /Users/lukas/.screenpipe/data/data/2026-05-13/1778694634411_m1.jpg...
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PhpStorm
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faVsco.js – OpportunityRepository.php
|
1
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NULL
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monitor_1
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NULL
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NULL
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NULL
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NULL
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'...
|
[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"master, menu","depth":5,"on_screen":true,"help_text":"Git Branch: master<br/>Some incoming commits are not fetched<br/>","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"AskJiminnyReportActivityServiceTest","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 'AskJiminnyReportActivityServiceTest'","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
|
-2796147080355312063
|
-8636637127315567163
|
click
|
hybrid
|
NULL
|
Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
iTerm2ShellEditViewSessionlScriptsProfilesWindowHelplabolA100% <7ec2-user@ip-10-30-129-190:~-zsh*48•Wed 13 May 20:50:33181ec2-user@ip-10-20-31-14.₴7DOCKERO 81DEV (docker)Last login: Wed May 13 09:16:21on ttys010882APP (-zsh)|[EMAIL] could not find a pyproject.toml file in /Users/lukas or its parentsPoetry could not find a pyproject.toml file in /Users/lukas or its parentslukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ ssh jiminny-prod-ecs1 -L 7970:vpc-activities7g-t6nxe5qk7zis7pa5i7qlmp3zwm.us-east-2.es.amazonaws.com:80Enter MFA code for arn:aws:iam::438740370364:mfa/[EMAIL]:Warning: Permanently added 'jiminny-prod-ecs1' (ED25519) to the list of known hosts.A newer release of "Amazon Linux" is available.Version 2023.10.20260330:Version 2023.11.20260406:Version2023.11.20260413:Version 2023.11.20260427:Version 2023.11.20260505:Version 2023.11.20260509:Run "/usr/bin/dnf check-release-update" for full release and version update info#_####_\_#####\\###|\#/v~'Amazon Linux 2023 (ECS Optimized)Im/*Fordocumentation,visit [URL_WITH_CREDENTIALS] ~]$ |...
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38596
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NULL
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NULL
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NULL
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6424
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275
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4
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2026-05-08T06:26:17.912037+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-08/1778 /Users/lukas/.screenpipe/data/data/2026-05-08/1778221577912_m1.jpg...
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PhpStorm
|
faVsco.js – MatchActivityCrmData.php
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1
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NULL
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monitor_1
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NULL
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NULL
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NULL
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NULL
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp> 0• Daily - Platform • in 19 m100%8Fri 8 May 9:26:18screenpipe"181DOCKERDEV (-zsh)882APP (-zsh)83-zsh• 84screenpipe"-zsh₴6youareusinglocalprocessing. all your data stays on your computer.warning: telemetry is enabled. onlyerror-level data will be sent.todisable, usethe --disable-telemetry flag.check latestchanges here:https://github.com/screenpipe/screenpipe/releases2026-05-08T09:25:45.881961ZINFOscreenpipe:starting UIevent capture2026-05-08T09:25:45.888762ZINFOscreenpipe_engine::power::manager:initialpower profile: Performance Con_ac=true, battery=Some(100))2026-05-08T09:25:45.891286ZWARNscreenpipe:piagent install failed: bun not found - install from https://bun.sh2026-05-08709:25:45.8965832INFOscreenpipe_engine::ui_recorder: Starting Ul event capture2026-05-08T09:25:45.913159ZINFOscreenpipe_engine::ui_recorder: UIrecording session started: 03da4156-9bc1-4c59-86f8-3b937ccacca22026-05-08T09:25:45.913483ZINFOscreenpipe_engine::calendar_speaker_id: speakeridentification: started (user_name=<not set>)2026-05-08709:25:45.9135122INFOscreenpipe_engine: :hot_frame_cache: hot_frame_cache: warmingfrom DB (2026-05-0706:25:45.913511 UTC to2026-05-0806:25:45.913511 UTO2026-05-08T09:25:45.914574ZINFOscreenpipe_engine::meeting_detector: meeting v2: detection loop started (base_interval=5s, profiles=12)2026-05-08T09:25:45.923208ZINFOscreenpipe_engine::server: Server listening on [IP_ADDRESS]:30302026-05-08T09:25:45.927056ZINFOscreenpipe_connect: :mdns: mdns: advertising screenpipe on port 30302026-05-08T09:25:46.310992ZINFO2026-05-08T09:25:46.311039ZINFOscreenpipe_engine::vision_manager::manager:Starting vision recordingfor monitor 1 (1440x900)screenpipe_engine::vision_manager::manager: Starting event-driven capture for monitor 1 (device: monitor_1)2026-05-08T09:25:46.311076ZINFOscreenpipe_engine::event_driven_capture: event-driven capture started for monitor 1 (device: monitor_1)2026-05-08T09:25:46.472936ZINFOscreenpipe_engine::vision_manager::manager: Starting vision recording for monitor 2 (3008x1253)2026-05-08709:25:46.472968ZINFO2026-05-08T09:25:46.472981Zscreenpipe_engine::vision_manager::manager: Starting event-driven capture for monitor 2 (device: monitor_2)INFOscreenpipe_engine::vision_manager::manager: VisionManager started with 2/2 monitor(s)2026-05-08T09:25:46.472989ZINFO screenpipe_engine::vision_manager::monitor_watcher: Starting monitor watcher (event-driven via CGDisplayRegisterReconfigurationCallback, 60s backstop poll)2026-05-08T09:25:46.473017ZINFOscreenpipe_engine::event_driven_capture:event-driven capturestartedfor monitor2 (device: monitor_2)2026-05-08T09:25:47.579143ZINFO sck_rs::stream_manager:2026-05-08T09:25:47.807876Zpersistent SCK stream started for display 1 (1440x900,2fps, 2 excluded)INFO sck_rs::stream_manager: persistent SCK stream started fordisplay 2 (3008x1253,2fps, 2 excluded)2026-05-08T09:25:49.233996ZWARN sqlx::query:summary="SELECT f.id,f.timestamp, f.offset_index,_" db.statement="\n\nSELECT\n f.id,\nf.timestamp,\n f.offset_index,\n COALESCE(\nSUBSTR(f.full_text, 1, 200), \nSUBSTR(f.accessibility_text,1,200), \n(\nSELECT\nSUBSTR(ot.text, 1, 200)\nFROM\nocr_text ot\nWHERE\not.frame_id = f.id\nLIMIT \n1\n>\nas text,\nCOALESCE\nf.app_name, \n\nSELECTAnot.app_name\nFROM\nocr_text ot\nWHERE\not.frame_id =f.id\nLIMIT\n1\n)\n) as app_name, \nCOALESCE(\nM\nocr_text ot\nWHERE\not.frame_id =f.id\n)\n) as window_name, \nCOALESCE(vc.device_name,f.device_name) asscreen_device, \nCOALESCE(vc.file_path,f.snapshot_path) as video_path, \nLIMIT\n1\nf.window_name, \n(\nSELECT\not.window_name\nFROCOALESCE(vc.fps, 0.033) as chunk_fps, \nN f.video_chunk_id = vc.id\nWHERE\nf.timestamp >= ?1\nf.browser_url,\nf.machine_id\nFROMnframes f\n LEFT JOIN video_chunks vc 0AND f.timestamp <= ?2\n AND COALESCE(vc.file_path, f.snapshot_path, "') NOT LIKE 'cloud://%'\nORDER BY\nf.timestamp DESC, \nf.offset_index DESC\nLIMIT\n 10000\n*rows_affected=0 rows_returned=6262 elapsed=3.319831958s2026-05-08T09:25:49.259779Z2026-05-08T09:25:49.287128ZINFO screenpipe_engine::hot_frame_cache: hot_frame_cache: warmed with 6262 frame entries, coverage from 2026-05-07 06:25:45.913511 UTCWARN sqlx:: query:summary="PRAGMA wal_checkpoint(TRUNCATE)"2026-05-08T09:25:49.298656ZWARNsalx::query:summary="BEGIN IMMEDIATE"db.statement="*db.statement=""rows_affected=1 rows_returned=1elapsed=3.372462875srows_affected=0 rows_returned=02026-05-08T09:25:49.308025Zelapsed=2.291237167sINFOscreenpipe_engine::event_driven_capture: startup capture for monitor 1: frame_id=6417, dur=1635ms2026-05-08T09:25:49.316412Z2026-05-08T09:25:53.067387ZINFO screenpipe_engine::event_driven_capture: startup capture for monitor 2: frame_id=6418, dur=1452msINFO2026-05-08709:26:03.550801Zscreenpipe_engine::event_driven_capture:content dedup: skipping capture for monitor 1 (hash=-1292138115173956966, trigger=visual_change)WARN screenpipe_ally::tree::macos_lines:lines: AXUIElementCopyParameterizedAttributeValue(AXLineForIndex) failed status=os::Status { raw: -25212, fcc....", help: "https://www.osstatus.com?search=-25212" } - first failure (further failures suppressed); search highlights will fall back to paragraph bbox on this app...
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NULL
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-4347633303477449142
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NULL
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click
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ocr
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NULL
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp> 0• Daily - Platform • in 19 m100%8Fri 8 May 9:26:18screenpipe"181DOCKERDEV (-zsh)882APP (-zsh)83-zsh• 84screenpipe"-zsh₴6youareusinglocalprocessing. all your data stays on your computer.warning: telemetry is enabled. onlyerror-level data will be sent.todisable, usethe --disable-telemetry flag.check latestchanges here:https://github.com/screenpipe/screenpipe/releases2026-05-08T09:25:45.881961ZINFOscreenpipe:starting UIevent capture2026-05-08T09:25:45.888762ZINFOscreenpipe_engine::power::manager:initialpower profile: Performance Con_ac=true, battery=Some(100))2026-05-08T09:25:45.891286ZWARNscreenpipe:piagent install failed: bun not found - install from https://bun.sh2026-05-08709:25:45.8965832INFOscreenpipe_engine::ui_recorder: Starting Ul event capture2026-05-08T09:25:45.913159ZINFOscreenpipe_engine::ui_recorder: UIrecording session started: 03da4156-9bc1-4c59-86f8-3b937ccacca22026-05-08T09:25:45.913483ZINFOscreenpipe_engine::calendar_speaker_id: speakeridentification: started (user_name=<not set>)2026-05-08709:25:45.9135122INFOscreenpipe_engine: :hot_frame_cache: hot_frame_cache: warmingfrom DB (2026-05-0706:25:45.913511 UTC to2026-05-0806:25:45.913511 UTO2026-05-08T09:25:45.914574ZINFOscreenpipe_engine::meeting_detector: meeting v2: detection loop started (base_interval=5s, profiles=12)2026-05-08T09:25:45.923208ZINFOscreenpipe_engine::server: Server listening on [IP_ADDRESS]:30302026-05-08T09:25:45.927056ZINFOscreenpipe_connect: :mdns: mdns: advertising screenpipe on port 30302026-05-08T09:25:46.310992ZINFO2026-05-08T09:25:46.311039ZINFOscreenpipe_engine::vision_manager::manager:Starting vision recordingfor monitor 1 (1440x900)screenpipe_engine::vision_manager::manager: Starting event-driven capture for monitor 1 (device: monitor_1)2026-05-08T09:25:46.311076ZINFOscreenpipe_engine::event_driven_capture: event-driven capture started for monitor 1 (device: monitor_1)2026-05-08T09:25:46.472936ZINFOscreenpipe_engine::vision_manager::manager: Starting vision recording for monitor 2 (3008x1253)2026-05-08709:25:46.472968ZINFO2026-05-08T09:25:46.472981Zscreenpipe_engine::vision_manager::manager: Starting event-driven capture for monitor 2 (device: monitor_2)INFOscreenpipe_engine::vision_manager::manager: VisionManager started with 2/2 monitor(s)2026-05-08T09:25:46.472989ZINFO screenpipe_engine::vision_manager::monitor_watcher: Starting monitor watcher (event-driven via CGDisplayRegisterReconfigurationCallback, 60s backstop poll)2026-05-08T09:25:46.473017ZINFOscreenpipe_engine::event_driven_capture:event-driven capturestartedfor monitor2 (device: monitor_2)2026-05-08T09:25:47.579143ZINFO sck_rs::stream_manager:2026-05-08T09:25:47.807876Zpersistent SCK stream started for display 1 (1440x900,2fps, 2 excluded)INFO sck_rs::stream_manager: persistent SCK stream started fordisplay 2 (3008x1253,2fps, 2 excluded)2026-05-08T09:25:49.233996ZWARN sqlx::query:summary="SELECT f.id,f.timestamp, f.offset_index,_" db.statement="\n\nSELECT\n f.id,\nf.timestamp,\n f.offset_index,\n COALESCE(\nSUBSTR(f.full_text, 1, 200), \nSUBSTR(f.accessibility_text,1,200), \n(\nSELECT\nSUBSTR(ot.text, 1, 200)\nFROM\nocr_text ot\nWHERE\not.frame_id = f.id\nLIMIT \n1\n>\nas text,\nCOALESCE\nf.app_name, \n\nSELECTAnot.app_name\nFROM\nocr_text ot\nWHERE\not.frame_id =f.id\nLIMIT\n1\n)\n) as app_name, \nCOALESCE(\nM\nocr_text ot\nWHERE\not.frame_id =f.id\n)\n) as window_name, \nCOALESCE(vc.device_name,f.device_name) asscreen_device, \nCOALESCE(vc.file_path,f.snapshot_path) as video_path, \nLIMIT\n1\nf.window_name, \n(\nSELECT\not.window_name\nFROCOALESCE(vc.fps, 0.033) as chunk_fps, \nN f.video_chunk_id = vc.id\nWHERE\nf.timestamp >= ?1\nf.browser_url,\nf.machine_id\nFROMnframes f\n LEFT JOIN video_chunks vc 0AND f.timestamp <= ?2\n AND COALESCE(vc.file_path, f.snapshot_path, "') NOT LIKE 'cloud://%'\nORDER BY\nf.timestamp DESC, \nf.offset_index DESC\nLIMIT\n 10000\n*rows_affected=0 rows_returned=6262 elapsed=3.319831958s2026-05-08T09:25:49.259779Z2026-05-08T09:25:49.287128ZINFO screenpipe_engine::hot_frame_cache: hot_frame_cache: warmed with 6262 frame entries, coverage from 2026-05-07 06:25:45.913511 UTCWARN sqlx:: query:summary="PRAGMA wal_checkpoint(TRUNCATE)"2026-05-08T09:25:49.298656ZWARNsalx::query:summary="BEGIN IMMEDIATE"db.statement="*db.statement=""rows_affected=1 rows_returned=1elapsed=3.372462875srows_affected=0 rows_returned=02026-05-08T09:25:49.308025Zelapsed=2.291237167sINFOscreenpipe_engine::event_driven_capture: startup capture for monitor 1: frame_id=6417, dur=1635ms2026-05-08T09:25:49.316412Z2026-05-08T09:25:53.067387ZINFO screenpipe_engine::event_driven_capture: startup capture for monitor 2: frame_id=6418, dur=1452msINFO2026-05-08709:26:03.550801Zscreenpipe_engine::event_driven_capture:content dedup: skipping capture for monitor 1 (hash=-1292138115173956966, trigger=visual_change)WARN screenpipe_ally::tree::macos_lines:lines: AXUIElementCopyParameterizedAttributeValue(AXLineForIndex) failed status=os::Status { raw: -25212, fcc....", help: "https://www.osstatus.com?search=-25212" } - first failure (further failures suppressed); search highlights will fall back to paragraph bbox on this app...
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faVsco.js – MatchActivityCrmData.php
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PhostormCoderravsco.sProledey© CrmActivityService. PhostormCoderravsco.sProledey© CrmActivityService.php=custom.logElaravel.log# SF [jiminny@localhost]4 HS_local [jiminny@localhost](C) CreateAvailabilitvN© CheckAndRetryRemoteMatch.phptiò accounts jiminny@localhost]# console [Pkol)# console [eu)A console [STAGING]wwiiteenineln→© CreateCommentNo~/minny/app/app/so0s/crm/matcnacuvtycmmbata.ongT OpportunitysyncIrait.pnpclarelscrict-cypes=l)wwoewaeaunlelalntento uredlemessageure© CreateNotifyContril(C)MatchCrmData.phoc) createkequestnou© CreateShareNotific:> @ Conferencesmespace Jiminny Component Utility Service:(C) PayloadBuilder.oho© Activity.php© DefaultUpdateCrmDataResolver.phrCachedCrmServiceDecorator.php© Pipedrive/Service.php© Servicelnterface.phpreadonly class RematchActivity0nCrm0bjectDetach implements ShouldQueuepublic function handle(DetachActivity0bject Sevent): voide..m X4 A Vass ProviderRateL1m1ten_connections•J emDFollowingProvidersD Sessionsv Sms> C Intercomv Planhai© CreateSmsRecei 49© CreateSmsSentt 50C. SmsListener.ohoSoftphone© DialerMetricsimported. s© ElasticSearchMetricsR s5© GenerateExportToken: 5.© ImportRemoteTrackLis 57© PlanhatActivityListenel6 ReindexForAccountLis 596 ReindexForContactList 60C kelndexrorGroupListel A1@ ReindexForLeadListeneelalalewalllleeteec kesolverrovider.ono(C) SendExportEmall.php© SetupintegrationActior 67© UserPilotActivityListen0 AuthenticationAutomatedReportsa calendars1a ermBootstrapintegrationAl 73© ImportActivityTypes.pl 74C) ImoortMetadata.oho©InitProfiles.php© LayoutModifiedListene 72© LayoutUpdatedListene 78RematchActivityOnCrn 79(C) Recolve@wner nhnif (! in_array($crmObject,naystack. selt::surrukicu ubJells.strict crue)Sthis->logger->debug('[RematchActivity0nCrm0biectDetachl Skipping rematch for CRM obiect type'. ['acuviry = sacrivicy->qerloor'crm obnect' => Scrmobnect->value.return:if Sactivitv->istvoeConference&c!in_array($activity->getStatus(),havstack: Activity. SINTTE STATES CONFERENCE.strict: true)Sthis->logger-›info('[RematchActivity0nCrm0bjectDetach] Skipping rematch for non-finite conference activity','activity' => $activity-›getId(),'crm_object' => $crm0bject->value,Sthis->Logger->info('[RematchActivity0nCrm0bjectDetach] Try to match new crm data for deleted object', ['activity' => $activity->getId(),'crm_object' => $crm0bject->value,Bus::chaindlnew MatchActiv1tycrmbatadactivitvid: sactivity-›getido.remoteSearch: false.new CheckAndRetrvRemoteMatcheactivitvid: Sactivitv->aetidolcrmObiect: ScrmObiect.D->dicnatcho•public function __construct(RateLimiter SrateLimiter)t...}oublic function canMakeReguestPateLimited Sorovider): bool** Ovan Ratel imitintenface Sratol imit */foreach ($provider->getRateLimits() as SrateLimit) {if (Sthis->rateLimiter->tooManyAttempts($key, $rateLimit->getQuotaO)) {recurn true.pubLic tunction requestava1lableln RateLimited Sprovider: 1ntreturn Sprovider->qetrateL1m1tso->1sNotzmptyoSprovider->qetRateLimits@)->man(fn (RateLimitInterface SrateLimit): int => Sthis>max@nuhiaic Function incrementRequestcountRateimited Sarovider): void/** @var RateLimitInterface $rateLimit */forpach(Snroviden->aetRatelimitcoas Snatelimit)&Sthis->natel imitenit(Sratel imit->aetkevoi. Cnatel imit->aetWindowon•-›avanlableincratelimtDally - Platorm• In 15m100% 2Fri 8 May 9:26:17CascadeHubspot Rate LimitingHubSpot Rate Limit HPart 1: Why 1300 Activities → 2600 Jobs (Step-by-Step)Step 1: One Delete Job Loops Through ActivitiesDeleteCrmEntityTrait.php:43-76O phpSactivities-seach(function (Activity Sactivity) use (...) ‹// For 1300 activities, this runs 1300 timesSactivity->update( l'account_id'Sdispatcher->dispatch(new DetachActivity0bject(Sactivity, $crmobject)); // - 1300 eventsResult after Step 1: 1300 DetachActivity0bject events fired (one per activity).Step 2: Listener Reacts to Each EventRematchAct1v1ty0nCrm0b1ectDetach.php:76-86i ohonew MeckActivtyRcmetatch(atdtyd ren teseaicht false), / 30b Bnew Cheскаnокeсrукemoremacchactivicyld:... crmObiect. ...,1→disoatcho:For each of the 1300 events, the listener dispatches a chain of 2 jobs.• 1300 x 'atchactivitvermbata (ocal search. remoteSearch=talse ))• 1300 x CheckAndRetryRemoteMatchStep 3: CheckAndRetryRemoteMatch May Dispatch AnotherCheckAndRetrvRemoteMatch.php: 46-86if (ShasMatch)recurn;// No new job if local match succeededI Otherwice disnatch remote cearchiSdispatcher->dispatch(new MatchActivityCrmData(activityId: .... remoteSearch: true)):+0 ..If local search fails (most common after a delete), this dispatches a third MatchActivityCrmData (with remoteSearch=true)Step 4: Final.Job CountsJob TypeMatchActivityCrmData (local)CountHits HubSoot Search Apl?1300X No (DB only)No (DB onlvYou've used 98% of your quota. Quota resets May 8, 11:00 AM GMT+3.8 files +82* Reiect allAccent alliAsk anvthina (*4L)Claude Onus 4.7 MediumW Windsurf Teams 71:31 UTF-8f 4 spaces...
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click
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PhostormCoderravsco.sProledey© CrmActivityService. PhostormCoderravsco.sProledey© CrmActivityService.php=custom.logElaravel.log# SF [jiminny@localhost]4 HS_local [jiminny@localhost](C) CreateAvailabilitvN© CheckAndRetryRemoteMatch.phptiò accounts jiminny@localhost]# console [Pkol)# console [eu)A console [STAGING]wwiiteenineln→© CreateCommentNo~/minny/app/app/so0s/crm/matcnacuvtycmmbata.ongT OpportunitysyncIrait.pnpclarelscrict-cypes=l)wwoewaeaunlelalntento uredlemessageure© CreateNotifyContril(C)MatchCrmData.phoc) createkequestnou© CreateShareNotific:> @ Conferencesmespace Jiminny Component Utility Service:(C) PayloadBuilder.oho© Activity.php© DefaultUpdateCrmDataResolver.phrCachedCrmServiceDecorator.php© Pipedrive/Service.php© Servicelnterface.phpreadonly class RematchActivity0nCrm0bjectDetach implements ShouldQueuepublic function handle(DetachActivity0bject Sevent): voide..m X4 A Vass ProviderRateL1m1ten_connections•J emDFollowingProvidersD Sessionsv Sms> C Intercomv Planhai© CreateSmsRecei 49© CreateSmsSentt 50C. SmsListener.ohoSoftphone© DialerMetricsimported. s© ElasticSearchMetricsR s5© GenerateExportToken: 5.© ImportRemoteTrackLis 57© PlanhatActivityListenel6 ReindexForAccountLis 596 ReindexForContactList 60C kelndexrorGroupListel A1@ ReindexForLeadListeneelalalewalllleeteec kesolverrovider.ono(C) SendExportEmall.php© SetupintegrationActior 67© UserPilotActivityListen0 AuthenticationAutomatedReportsa calendars1a ermBootstrapintegrationAl 73© ImportActivityTypes.pl 74C) ImoortMetadata.oho©InitProfiles.php© LayoutModifiedListene 72© LayoutUpdatedListene 78RematchActivityOnCrn 79(C) Recolve@wner nhnif (! in_array($crmObject,naystack. selt::surrukicu ubJells.strict crue)Sthis->logger->debug('[RematchActivity0nCrm0biectDetachl Skipping rematch for CRM obiect type'. ['acuviry = sacrivicy->qerloor'crm obnect' => Scrmobnect->value.return:if Sactivitv->istvoeConference&c!in_array($activity->getStatus(),havstack: Activity. SINTTE STATES CONFERENCE.strict: true)Sthis->logger-›info('[RematchActivity0nCrm0bjectDetach] Skipping rematch for non-finite conference activity','activity' => $activity-›getId(),'crm_object' => $crm0bject->value,Sthis->Logger->info('[RematchActivity0nCrm0bjectDetach] Try to match new crm data for deleted object', ['activity' => $activity->getId(),'crm_object' => $crm0bject->value,Bus::chaindlnew MatchActiv1tycrmbatadactivitvid: sactivity-›getido.remoteSearch: false.new CheckAndRetrvRemoteMatcheactivitvid: Sactivitv->aetidolcrmObiect: ScrmObiect.D->dicnatcho•public function __construct(RateLimiter SrateLimiter)t...}oublic function canMakeReguestPateLimited Sorovider): bool** Ovan Ratel imitintenface Sratol imit */foreach ($provider->getRateLimits() as SrateLimit) {if (Sthis->rateLimiter->tooManyAttempts($key, $rateLimit->getQuotaO)) {recurn true.pubLic tunction requestava1lableln RateLimited Sprovider: 1ntreturn Sprovider->qetrateL1m1tso->1sNotzmptyoSprovider->qetRateLimits@)->man(fn (RateLimitInterface SrateLimit): int => Sthis>max@nuhiaic Function incrementRequestcountRateimited Sarovider): void/** @var RateLimitInterface $rateLimit */forpach(Snroviden->aetRatelimitcoas Snatelimit)&Sthis->natel imitenit(Sratel imit->aetkevoi. Cnatel imit->aetWindowon•-›avanlableincratelimtDally - Platorm• In 15m100% 2Fri 8 May 9:26:17CascadeHubspot Rate LimitingHubSpot Rate Limit HPart 1: Why 1300 Activities → 2600 Jobs (Step-by-Step)Step 1: One Delete Job Loops Through ActivitiesDeleteCrmEntityTrait.php:43-76O phpSactivities-seach(function (Activity Sactivity) use (...) ‹// For 1300 activities, this runs 1300 timesSactivity->update( l'account_id'Sdispatcher->dispatch(new DetachActivity0bject(Sactivity, $crmobject)); // - 1300 eventsResult after Step 1: 1300 DetachActivity0bject events fired (one per activity).Step 2: Listener Reacts to Each EventRematchAct1v1ty0nCrm0b1ectDetach.php:76-86i ohonew MeckActivtyRcmetatch(atdtyd ren teseaicht false), / 30b Bnew Cheскаnокeсrукemoremacchactivicyld:... crmObiect. ...,1→disoatcho:For each of the 1300 events, the listener dispatches a chain of 2 jobs.• 1300 x 'atchactivitvermbata (ocal search. remoteSearch=talse ))• 1300 x CheckAndRetryRemoteMatchStep 3: CheckAndRetryRemoteMatch May Dispatch AnotherCheckAndRetrvRemoteMatch.php: 46-86if (ShasMatch)recurn;// No new job if local match succeededI Otherwice disnatch remote cearchiSdispatcher->dispatch(new MatchActivityCrmData(activityId: .... remoteSearch: true)):+0 ..If local search fails (most common after a delete), this dispatches a third MatchActivityCrmData (with remoteSearch=true)Step 4: Final.Job CountsJob TypeMatchActivityCrmData (local)CountHits HubSoot Search Apl?1300X No (DB only)No (DB onlvYou've used 98% of your quota. Quota resets May 8, 11:00 AM GMT+3.8 files +82* Reiect allAccent alliAsk anvthina (*4L)Claude Onus 4.7 MediumW Windsurf Teams 71:31 UTF-8f 4 spaces...
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/Users/lukas/.screenpipe/data/data/2026-05-08/1778 /Users/lukas/.screenpipe/data/data/2026-05-08/1778221610794_m1.jpg...
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faVsco.js – MatchActivityCrmData.php
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Exception;
use Illuminate\Contracts\Queue\ShouldBeUnique;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Database\Connection;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Jobs\Middleware\HandleHubspotRateLimit;
use Jiminny\Models\Activity;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Repositories\ActivityRepository;
use Jiminny\Services\Crm\CrmActivityService;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Throwable;
class MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 3;
private int $activityId;
private ?Configuration $fromConfiguration;
private bool $remoteSearch;
public function middleware(): array
{
return [new HandleHubspotRateLimit()];
}
public function __construct(
int $activityId,
?Configuration $fromConfiguration = null,
bool $remoteSearch = false,
) {
$this->activityId = $activityId;
$this->fromConfiguration = $fromConfiguration;
$this->remoteSearch = $remoteSearch;
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function uniqueId(): string
{
$configId = $this->fromConfiguration?->getId() ?? 0;
$remote = $this->remoteSearch ? 'remote' : 'local';
return "$this->activityId:$configId:$remote";
}
public function timeout(): int
{
return 300; // 5 minutes max execution time
}
public function uniqueFor(): int
{
return $this->timeout() + 60; // timeout + 1 minute buffer
}
public function backoff(): array
{
return [30, 90, 180];
}
/**
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception|Throwable
*/
public function handle(
ActivityRepository $activityRepository,
CrmActivityService $crmActivityService,
Connection $connection,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');
}
try {
$connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {
Log::info('[MatchActivityCrmData] Starting CRM data matching', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'set_configuration' => $this->fromConfiguration?->getId(),
'old_state' => [
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
],
]);
$this->resetCrmMappings($activity, $activityRepository);
$this->switchCrmConfigurationIfNeeded($activity);
$activity->refresh();
$crmActivityService->updateCrmData(
activity: $activity,
remoteSearch: $this->remoteSearch,
);
$hasMatch = $activity->getLead() !== null
|| $activity->getContact() !== null
|| $activity->getAccount() !== null
|| $activity->getOpportunity() !== null;
if ($hasMatch) {
Log::info('[MatchActivityCrmData] Successfully matched CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
} else {
Log::info('[MatchActivityCrmData] No CRM match found', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
]);
}
});
} catch (Throwable $e) {
Log::error('[MatchActivityCrmData] Failed to match CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'exception' => $e->getMessage(),
'trace' => $e->getTraceAsString(),
]);
throw $e;
}
}
public function failed(Throwable $exception): void
{
Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'from_configuration' => $this->fromConfiguration?->getId(),
'exception' => $exception->getMessage(),
'attempts' => $this->attempts(),
]);
}
private function resetCrmMappings(
Activity $activity,
ActivityRepository $activityRepository
): void {
$activity->update([
'lead_id' => null,
'contact_id' => null,
'account_id' => null,
'opportunity_id' => null,
'stage_id' => null,
]);
$participantsOldState = $activityRepository->getActivityParticipants($activity)
->map(function ($participant) {
return [
'id' => $participant->id,
'user_id' => $participant->user_id,
'contact_id' => $participant->contact_id,
'lead_id' => $participant->lead_id,
];
});
if ($participantsOldState->isNotEmpty()) {
Log::info('[MatchActivityCrmData] Participants old state', [
'activity' => $this->activityId,
'participants' => $participantsOldState->toArray(),
]);
}
$activity->participants()->update([
'user_id' => null,
'contact_id' => null,
'lead_id' => null,
]);
}
private function switchCrmConfigurationIfNeeded(Activity $activity): void
{
if ($this->fromConfiguration === null) {
return;
}
if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {
return;
}
Log::info('[MatchActivityCrmData] Switching CRM configuration', [
'activity' => $this->activityId,
'old_configuration' => $activity->getCrm()?->getId(),
'new_configuration' => $this->fromConfiguration->getId(),
]);
$activity->update([
'crm_configuration_id' => $this->fromConfiguration->getId(),
'crm_provider_id' => null,
]);
}
}
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app ~/jiminny/app, folder
.circleci, folder
.cursor, folder
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app, sources root
Actions, folder
Component, folder
Acl, folder
ActionItems, folder
Activity, folder
ActivityAnalytics, folder
ActivitySearch, folder
AiActivityType, folder
AiAutomation, folder
AiCallScoring, folder
AskAnything, folder
Dtos, folder
Events, folder
AskAnythingPromptService.php
HistoryService.php
AskJiminnyAi, folder
AWS, folder
BillingManagement, folder
Cache, folder
CoachingFeedback, folder
Country, folder
CustomerApi, folder
Database, folder
Datadog, folder
DateTime, folder
DealInsights, folder
DealRisks, folder
ElasticSearch, folder
Eloquent, folder
Encoding, folder
Encryption, folder
ES, folder
Faker, folder
FeatureFlags, folder
FFMpeg, folder
FileSystem, folder
Gecko, folder
Gong, folder
GuzzleHttp, folder
KeyPoints, folder
Kiosk, folder
LanguageDetection, folder
LiveFeed, folder
Locks, folder
Math, folder
MediaPipeline, folder
MeetingBot, folder
MobileSettings, folder
Model, folder
Notification, folder
Nudge, folder
ParagraphBreaker, folder
ParticipantSpeech, folder
PartitionedCookie, folder
PlaybackPage, folder
Playlist, folder
Prophet, folder
ProphetAi, folder
ProsperWorks, folder
Queue, folder
Job, folder
RateLimitAware.php
RateLimitAwareWrapper.php
BotsQueueConstants.php
Constants.php
ProcessingQueueConstants.php
Router, folder
Saml2, folder
SCIM, folder
Seeder, folder
Sentry, folder
Serializer, folder
Settings, folder
Sidekick, folder
Slack, folder
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[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"master, menu","depth":5,"on_screen":true,"help_text":"Git Branch: master<br/>Some incoming commits are not fetched<br/>","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"AskJiminnyReportActivityServiceTest","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 'AskJiminnyReportActivityServiceTest'","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Debug 'AskJiminnyReportActivityServiceTest'","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"More Actions","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"JetBrains AI","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Search Everywhere","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"IDE and Project Settings","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Utility\\Service;\n\nuse Illuminate\\Cache\\RateLimiter;\nuse Jiminny\\Contracts\\Http\\RateLimited;\nuse Jiminny\\Contracts\\Http\\RateLimitInterface;\n\nclass ProviderRateLimiter\n{\n protected RateLimiter $rateLimiter;\n\n public function __construct(RateLimiter $rateLimiter)\n {\n $this->rateLimiter = $rateLimiter;\n }\n\n public function canMakeRequest(RateLimited $provider): bool\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $key = $rateLimit->getKey();\n\n if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {\n return false;\n }\n }\n\n return true;\n }\n\n public function requestAvailableIn(RateLimited $provider): int\n {\n return $provider->getRateLimits()->isNotEmpty()\n ? $provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Utility\\Service;\n\nuse Illuminate\\Cache\\RateLimiter;\nuse Jiminny\\Contracts\\Http\\RateLimited;\nuse Jiminny\\Contracts\\Http\\RateLimitInterface;\n\nclass ProviderRateLimiter\n{\n protected RateLimiter $rateLimiter;\n\n public function __construct(RateLimiter $rateLimiter)\n {\n $this->rateLimiter = $rateLimiter;\n }\n\n public function canMakeRequest(RateLimited $provider): bool\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $key = $rateLimit->getKey();\n\n if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {\n return false;\n }\n }\n\n return true;\n }\n\n public function requestAvailableIn(RateLimited $provider): int\n {\n return $provider->getRateLimits()->isNotEmpty()\n ? $provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"8","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.016666668,"height":0.02111111},"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.015277778,"height":0.025555555},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.014583333,"height":0.025555555},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Jobs\\Crm;\n\nuse Exception;\nuse Illuminate\\Contracts\\Queue\\ShouldBeUnique;\nuse Illuminate\\Contracts\\Queue\\ShouldQueue;\nuse Illuminate\\Database\\Connection;\nuse Illuminate\\Queue\\InteractsWithQueue;\nuse Illuminate\\Queue\\SerializesModels;\nuse Illuminate\\Support\\Facades\\Log;\nuse Jiminny\\Component\\Queue\\Constants;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Jobs\\Job;\nuse Jiminny\\Jobs\\Middleware\\HandleHubspotRateLimit;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Repositories\\ActivityRepository;\nuse Jiminny\\Services\\Crm\\CrmActivityService;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Throwable;\n\nclass MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique\n{\n use InteractsWithQueue;\n use SerializesModels;\n\n public int $tries = 3;\n\n private int $activityId;\n private ?Configuration $fromConfiguration;\n private bool $remoteSearch;\n\n public function middleware(): array\n {\n return [new HandleHubspotRateLimit()];\n }\n\n public function __construct(\n int $activityId,\n ?Configuration $fromConfiguration = null,\n bool $remoteSearch = false,\n ) {\n $this->activityId = $activityId;\n $this->fromConfiguration = $fromConfiguration;\n $this->remoteSearch = $remoteSearch;\n\n $this->onQueue(Constants::QUEUE_ANALYTICS_LOW);\n }\n\n public function uniqueId(): string\n {\n $configId = $this->fromConfiguration?->getId() ?? 0;\n $remote = $this->remoteSearch ? 'remote' : 'local';\n\n return \"$this->activityId:$configId:$remote\";\n }\n\n public function timeout(): int\n {\n return 300; // 5 minutes max execution time\n }\n\n public function uniqueFor(): int\n {\n return $this->timeout() + 60; // timeout + 1 minute buffer\n }\n\n public function backoff(): array\n {\n return [30, 90, 180];\n }\n\n /**\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception|Throwable\n */\n public function handle(\n ActivityRepository $activityRepository,\n CrmActivityService $crmActivityService,\n Connection $connection,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');\n }\n\n try {\n $connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {\n Log::info('[MatchActivityCrmData] Starting CRM data matching', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'set_configuration' => $this->fromConfiguration?->getId(),\n 'old_state' => [\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ],\n ]);\n\n $this->resetCrmMappings($activity, $activityRepository);\n\n $this->switchCrmConfigurationIfNeeded($activity);\n\n $activity->refresh();\n\n $crmActivityService->updateCrmData(\n activity: $activity,\n remoteSearch: $this->remoteSearch,\n );\n\n $hasMatch = $activity->getLead() !== null\n || $activity->getContact() !== null\n || $activity->getAccount() !== null\n || $activity->getOpportunity() !== null;\n\n if ($hasMatch) {\n Log::info('[MatchActivityCrmData] Successfully matched CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ]);\n } else {\n Log::info('[MatchActivityCrmData] No CRM match found', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n ]);\n }\n });\n } catch (Throwable $e) {\n Log::error('[MatchActivityCrmData] Failed to match CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'exception' => $e->getMessage(),\n 'trace' => $e->getTraceAsString(),\n ]);\n\n throw $e;\n }\n }\n\n public function failed(Throwable $exception): void\n {\n Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'from_configuration' => $this->fromConfiguration?->getId(),\n 'exception' => $exception->getMessage(),\n 'attempts' => $this->attempts(),\n ]);\n }\n\n private function resetCrmMappings(\n Activity $activity,\n ActivityRepository $activityRepository\n ): void {\n $activity->update([\n 'lead_id' => null,\n 'contact_id' => null,\n 'account_id' => null,\n 'opportunity_id' => null,\n 'stage_id' => null,\n ]);\n\n $participantsOldState = $activityRepository->getActivityParticipants($activity)\n ->map(function ($participant) {\n return [\n 'id' => $participant->id,\n 'user_id' => $participant->user_id,\n 'contact_id' => $participant->contact_id,\n 'lead_id' => $participant->lead_id,\n ];\n });\n\n if ($participantsOldState->isNotEmpty()) {\n Log::info('[MatchActivityCrmData] Participants old state', [\n 'activity' => $this->activityId,\n 'participants' => $participantsOldState->toArray(),\n ]);\n }\n\n $activity->participants()->update([\n 'user_id' => null,\n 'contact_id' => null,\n 'lead_id' => null,\n ]);\n }\n\n private function switchCrmConfigurationIfNeeded(Activity $activity): void\n {\n if ($this->fromConfiguration === null) {\n return;\n }\n\n if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {\n return;\n }\n\n Log::info('[MatchActivityCrmData] Switching CRM configuration', [\n 'activity' => $this->activityId,\n 'old_configuration' => $activity->getCrm()?->getId(),\n 'new_configuration' => $this->fromConfiguration->getId(),\n ]);\n\n $activity->update([\n 'crm_configuration_id' => $this->fromConfiguration->getId(),\n 'crm_provider_id' => null,\n ]);\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Jobs\\Crm;\n\nuse Exception;\nuse Illuminate\\Contracts\\Queue\\ShouldBeUnique;\nuse Illuminate\\Contracts\\Queue\\ShouldQueue;\nuse Illuminate\\Database\\Connection;\nuse Illuminate\\Queue\\InteractsWithQueue;\nuse Illuminate\\Queue\\SerializesModels;\nuse Illuminate\\Support\\Facades\\Log;\nuse Jiminny\\Component\\Queue\\Constants;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Jobs\\Job;\nuse Jiminny\\Jobs\\Middleware\\HandleHubspotRateLimit;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Repositories\\ActivityRepository;\nuse Jiminny\\Services\\Crm\\CrmActivityService;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Throwable;\n\nclass MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique\n{\n use InteractsWithQueue;\n use SerializesModels;\n\n public int $tries = 3;\n\n private int $activityId;\n private ?Configuration $fromConfiguration;\n private bool $remoteSearch;\n\n public function middleware(): array\n {\n return [new HandleHubspotRateLimit()];\n }\n\n public function __construct(\n int $activityId,\n ?Configuration $fromConfiguration = null,\n bool $remoteSearch = false,\n ) {\n $this->activityId = $activityId;\n $this->fromConfiguration = $fromConfiguration;\n $this->remoteSearch = $remoteSearch;\n\n $this->onQueue(Constants::QUEUE_ANALYTICS_LOW);\n }\n\n public function uniqueId(): string\n {\n $configId = $this->fromConfiguration?->getId() ?? 0;\n $remote = $this->remoteSearch ? 'remote' : 'local';\n\n return \"$this->activityId:$configId:$remote\";\n }\n\n public function timeout(): int\n {\n return 300; // 5 minutes max execution time\n }\n\n public function uniqueFor(): int\n {\n return $this->timeout() + 60; // timeout + 1 minute buffer\n }\n\n public function backoff(): array\n {\n return [30, 90, 180];\n }\n\n /**\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception|Throwable\n */\n public function handle(\n ActivityRepository $activityRepository,\n CrmActivityService $crmActivityService,\n Connection $connection,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');\n }\n\n try {\n $connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {\n Log::info('[MatchActivityCrmData] Starting CRM data matching', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'set_configuration' => $this->fromConfiguration?->getId(),\n 'old_state' => [\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ],\n ]);\n\n $this->resetCrmMappings($activity, $activityRepository);\n\n $this->switchCrmConfigurationIfNeeded($activity);\n\n $activity->refresh();\n\n $crmActivityService->updateCrmData(\n activity: $activity,\n remoteSearch: $this->remoteSearch,\n );\n\n $hasMatch = $activity->getLead() !== null\n || $activity->getContact() !== null\n || $activity->getAccount() !== null\n || $activity->getOpportunity() !== null;\n\n if ($hasMatch) {\n Log::info('[MatchActivityCrmData] Successfully matched CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ]);\n } else {\n Log::info('[MatchActivityCrmData] No CRM match found', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n ]);\n }\n });\n } catch (Throwable $e) {\n Log::error('[MatchActivityCrmData] Failed to match CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'exception' => $e->getMessage(),\n 'trace' => $e->getTraceAsString(),\n ]);\n\n throw $e;\n }\n }\n\n public function failed(Throwable $exception): void\n {\n Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'from_configuration' => $this->fromConfiguration?->getId(),\n 'exception' => $exception->getMessage(),\n 'attempts' => $this->attempts(),\n ]);\n }\n\n private function resetCrmMappings(\n Activity $activity,\n ActivityRepository $activityRepository\n ): void {\n $activity->update([\n 'lead_id' => null,\n 'contact_id' => null,\n 'account_id' => null,\n 'opportunity_id' => null,\n 'stage_id' => null,\n ]);\n\n $participantsOldState = $activityRepository->getActivityParticipants($activity)\n ->map(function ($participant) {\n return [\n 'id' => $participant->id,\n 'user_id' => $participant->user_id,\n 'contact_id' => $participant->contact_id,\n 'lead_id' => $participant->lead_id,\n ];\n });\n\n if ($participantsOldState->isNotEmpty()) {\n Log::info('[MatchActivityCrmData] Participants old state', [\n 'activity' => $this->activityId,\n 'participants' => $participantsOldState->toArray(),\n ]);\n }\n\n $activity->participants()->update([\n 'user_id' => null,\n 'contact_id' => null,\n 'lead_id' => null,\n ]);\n }\n\n private function 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folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Kiosk, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"LanguageDetection, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"LiveFeed, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Locks, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Math, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"MediaPipeline, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"MeetingBot, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"MobileSettings, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Model, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Notification, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Nudge, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"ParagraphBreaker, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"ParticipantSpeech, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"PartitionedCookie, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"PlaybackPage, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Playlist, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Prophet, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"ProphetAi, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"ProsperWorks, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Queue, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Job, folder","depth":10,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"RateLimitAware.php","depth":11,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"RateLimitAwareWrapper.php","depth":11,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"BotsQueueConstants.php","depth":10,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Constants.php","depth":10,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"ProcessingQueueConstants.php","depth":10,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Router, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Saml2, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"SCIM, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Seeder, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Sentry, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Serializer, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Settings, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Sidekick, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Slack, folder","depth":9,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"TeamInsights, folder","depth":9,"on_screen":false,"role_description":"text"}]...
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-7638512395100872033
|
5531550490209511856
|
click
|
accessibility
|
NULL
|
Project: faVsco.js, menu
master, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Exception;
use Illuminate\Contracts\Queue\ShouldBeUnique;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Database\Connection;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Jobs\Middleware\HandleHubspotRateLimit;
use Jiminny\Models\Activity;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Repositories\ActivityRepository;
use Jiminny\Services\Crm\CrmActivityService;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Throwable;
class MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 3;
private int $activityId;
private ?Configuration $fromConfiguration;
private bool $remoteSearch;
public function middleware(): array
{
return [new HandleHubspotRateLimit()];
}
public function __construct(
int $activityId,
?Configuration $fromConfiguration = null,
bool $remoteSearch = false,
) {
$this->activityId = $activityId;
$this->fromConfiguration = $fromConfiguration;
$this->remoteSearch = $remoteSearch;
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function uniqueId(): string
{
$configId = $this->fromConfiguration?->getId() ?? 0;
$remote = $this->remoteSearch ? 'remote' : 'local';
return "$this->activityId:$configId:$remote";
}
public function timeout(): int
{
return 300; // 5 minutes max execution time
}
public function uniqueFor(): int
{
return $this->timeout() + 60; // timeout + 1 minute buffer
}
public function backoff(): array
{
return [30, 90, 180];
}
/**
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception|Throwable
*/
public function handle(
ActivityRepository $activityRepository,
CrmActivityService $crmActivityService,
Connection $connection,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');
}
try {
$connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {
Log::info('[MatchActivityCrmData] Starting CRM data matching', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'set_configuration' => $this->fromConfiguration?->getId(),
'old_state' => [
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
],
]);
$this->resetCrmMappings($activity, $activityRepository);
$this->switchCrmConfigurationIfNeeded($activity);
$activity->refresh();
$crmActivityService->updateCrmData(
activity: $activity,
remoteSearch: $this->remoteSearch,
);
$hasMatch = $activity->getLead() !== null
|| $activity->getContact() !== null
|| $activity->getAccount() !== null
|| $activity->getOpportunity() !== null;
if ($hasMatch) {
Log::info('[MatchActivityCrmData] Successfully matched CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
} else {
Log::info('[MatchActivityCrmData] No CRM match found', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
]);
}
});
} catch (Throwable $e) {
Log::error('[MatchActivityCrmData] Failed to match CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'exception' => $e->getMessage(),
'trace' => $e->getTraceAsString(),
]);
throw $e;
}
}
public function failed(Throwable $exception): void
{
Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'from_configuration' => $this->fromConfiguration?->getId(),
'exception' => $exception->getMessage(),
'attempts' => $this->attempts(),
]);
}
private function resetCrmMappings(
Activity $activity,
ActivityRepository $activityRepository
): void {
$activity->update([
'lead_id' => null,
'contact_id' => null,
'account_id' => null,
'opportunity_id' => null,
'stage_id' => null,
]);
$participantsOldState = $activityRepository->getActivityParticipants($activity)
->map(function ($participant) {
return [
'id' => $participant->id,
'user_id' => $participant->user_id,
'contact_id' => $participant->contact_id,
'lead_id' => $participant->lead_id,
];
});
if ($participantsOldState->isNotEmpty()) {
Log::info('[MatchActivityCrmData] Participants old state', [
'activity' => $this->activityId,
'participants' => $participantsOldState->toArray(),
]);
}
$activity->participants()->update([
'user_id' => null,
'contact_id' => null,
'lead_id' => null,
]);
}
private function switchCrmConfigurationIfNeeded(Activity $activity): void
{
if ($this->fromConfiguration === null) {
return;
}
if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {
return;
}
Log::info('[MatchActivityCrmData] Switching CRM configuration', [
'activity' => $this->activityId,
'old_configuration' => $activity->getCrm()?->getId(),
'new_configuration' => $this->fromConfiguration->getId(),
]);
$activity->update([
'crm_configuration_id' => $this->fromConfiguration->getId(),
'crm_provider_id' => null,
]);
}
}
Project
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app ~/jiminny/app, folder
.circleci, folder
.cursor, folder
.github
.sonarlint, folder
.vscode, folder
.windsurf, folder
app, sources root
Actions, folder
Component, folder
Acl, folder
ActionItems, folder
Activity, folder
ActivityAnalytics, folder
ActivitySearch, folder
AiActivityType, folder
AiAutomation, folder
AiCallScoring, folder
AskAnything, folder
Dtos, folder
Events, folder
AskAnythingPromptService.php
HistoryService.php
AskJiminnyAi, folder
AWS, folder
BillingManagement, folder
Cache, folder
CoachingFeedback, folder
Country, folder
CustomerApi, folder
Database, folder
Datadog, folder
DateTime, folder
DealInsights, folder
DealRisks, folder
ElasticSearch, folder
Eloquent, folder
Encoding, folder
Encryption, folder
ES, folder
Faker, folder
FeatureFlags, folder
FFMpeg, folder
FileSystem, folder
Gecko, folder
Gong, folder
GuzzleHttp, folder
KeyPoints, folder
Kiosk, folder
LanguageDetection, folder
LiveFeed, folder
Locks, folder
Math, folder
MediaPipeline, folder
MeetingBot, folder
MobileSettings, folder
Model, folder
Notification, folder
Nudge, folder
ParagraphBreaker, folder
ParticipantSpeech, folder
PartitionedCookie, folder
PlaybackPage, folder
Playlist, folder
Prophet, folder
ProphetAi, folder
ProsperWorks, folder
Queue, folder
Job, folder
RateLimitAware.php
RateLimitAwareWrapper.php
BotsQueueConstants.php
Constants.php
ProcessingQueueConstants.php
Router, folder
Saml2, folder
SCIM, folder
Seeder, folder
Sentry, folder
Serializer, folder
Settings, folder
Sidekick, folder
Slack, folder
TeamInsights, folder...
|
NULL
|
NULL
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NULL
|
NULL
|
|
6439
|
278
|
0
|
2026-05-08T06:26:50.882631+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-08/1778 /Users/lukas/.screenpipe/data/data/2026-05-08/1778221610882_m2.jpg...
|
PhpStorm
|
faVsco.js – MatchActivityCrmData.php
|
1
|
NULL
|
monitor_2
|
NULL
|
NULL
|
NULL
|
NULL
|
Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
Sync Changes
Hide This Notification
Code changed:
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8
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Exception;
use Illuminate\Contracts\Queue\ShouldBeUnique;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Database\Connection;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Jobs\Middleware\HandleHubspotRateLimit;
use Jiminny\Models\Activity;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Repositories\ActivityRepository;
use Jiminny\Services\Crm\CrmActivityService;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Throwable;
class MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 3;
private int $activityId;
private ?Configuration $fromConfiguration;
private bool $remoteSearch;
public function middleware(): array
{
return [new HandleHubspotRateLimit()];
}
public function __construct(
int $activityId,
?Configuration $fromConfiguration = null,
bool $remoteSearch = false,
) {
$this->activityId = $activityId;
$this->fromConfiguration = $fromConfiguration;
$this->remoteSearch = $remoteSearch;
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function uniqueId(): string
{
$configId = $this->fromConfiguration?->getId() ?? 0;
$remote = $this->remoteSearch ? 'remote' : 'local';
return "$this->activityId:$configId:$remote";
}
public function timeout(): int
{
return 300; // 5 minutes max execution time
}
public function uniqueFor(): int
{
return $this->timeout() + 60; // timeout + 1 minute buffer
}
public function backoff(): array
{
return [30, 90, 180];
}
/**
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception|Throwable
*/
public function handle(
ActivityRepository $activityRepository,
CrmActivityService $crmActivityService,
Connection $connection,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');
}
try {
$connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {
Log::info('[MatchActivityCrmData] Starting CRM data matching', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'set_configuration' => $this->fromConfiguration?->getId(),
'old_state' => [
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
],
]);
$this->resetCrmMappings($activity, $activityRepository);
$this->switchCrmConfigurationIfNeeded($activity);
$activity->refresh();
$crmActivityService->updateCrmData(
activity: $activity,
remoteSearch: $this->remoteSearch,
);
$hasMatch = $activity->getLead() !== null
|| $activity->getContact() !== null
|| $activity->getAccount() !== null
|| $activity->getOpportunity() !== null;
if ($hasMatch) {
Log::info('[MatchActivityCrmData] Successfully matched CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
} else {
Log::info('[MatchActivityCrmData] No CRM match found', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
]);
}
});
} catch (Throwable $e) {
Log::error('[MatchActivityCrmData] Failed to match CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'exception' => $e->getMessage(),
'trace' => $e->getTraceAsString(),
]);
throw $e;
}
}
public function failed(Throwable $exception): void
{
Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'from_configuration' => $this->fromConfiguration?->getId(),
'exception' => $exception->getMessage(),
'attempts' => $this->attempts(),
]);
}
private function resetCrmMappings(
Activity $activity,
ActivityRepository $activityRepository
): void {
$activity->update([
'lead_id' => null,
'contact_id' => null,
'account_id' => null,
'opportunity_id' => null,
'stage_id' => null,
]);
$participantsOldState = $activityRepository->getActivityParticipants($activity)
->map(function ($participant) {
return [
'id' => $participant->id,
'user_id' => $participant->user_id,
'contact_id' => $participant->contact_id,
'lead_id' => $participant->lead_id,
];
});
if ($participantsOldState->isNotEmpty()) {
Log::info('[MatchActivityCrmData] Participants old state', [
'activity' => $this->activityId,
'participants' => $participantsOldState->toArray(),
]);
}
$activity->participants()->update([
'user_id' => null,
'contact_id' => null,
'lead_id' => null,
]);
}
private function switchCrmConfigurationIfNeeded(Activity $activity): void
{
if ($this->fromConfiguration === null) {
return;
}
if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {
return;
}
Log::info('[MatchActivityCrmData] Switching CRM configuration', [
'activity' => $this->activityId,
'old_configuration' => $activity->getCrm()?->getId(),
'new_configuration' => $this->fromConfiguration->getId(),
]);
$activity->update([
'crm_configuration_id' => $this->fromConfiguration->getId(),
'crm_provider_id' => null,
]);
}
}
Project
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app ~/jiminny/app, folder
.circleci, folder
.cursor, folder
.github
.sonarlint, folder
.vscode, folder
.windsurf, folder
app, sources root
Actions, folder
Component, folder
Acl, folder
ActionItems, folder
Activity, folder
ActivityAnalytics, folder
ActivitySearch, folder
AiActivityType, folder
AiAutomation, folder
AiCallScoring, folder
AskAnything, folder
Dtos, folder
Events, folder
AskAnythingPromptService.php
HistoryService.php
AskJiminnyAi, folder
AWS, folder
BillingManagement, folder
Cache, folder
CoachingFeedback, folder
Country, folder
CustomerApi, folder
Database, folder
Datadog, folder
DateTime, folder
DealInsights, folder
DealRisks, folder
ElasticSearch, folder
Eloquent, folder
Encoding, folder
Encryption, folder
ES, folder
Faker, folder
FeatureFlags, folder
FFMpeg, folder
FileSystem, folder
Gecko, folder
Gong, folder
GuzzleHttp, folder
KeyPoints, folder
Kiosk, folder
LanguageDetection, folder
LiveFeed, folder
Locks, folder
Math, folder
MediaPipeline, folder
MeetingBot, folder
MobileSettings, folder
Model, folder
Notification, folder
Nudge, folder
ParagraphBreaker, folder
ParticipantSpeech, folder
PartitionedCookie, folder
PlaybackPage, folder
Playlist, folder
Prophet, folder
ProphetAi, folder
ProsperWorks, folder
Queue, folder
Job, folder
RateLimitAware.php
RateLimitAwareWrapper.php
BotsQueueConstants.php
Constants.php
ProcessingQueueConstants.php
Router, folder
Saml2, folder
SCIM, folder
Seeder, folder
Sentry, folder
Serializer, folder
Settings, folder
Sidekick, folder
Slack, folder
TeamInsights, folder
TimeMemoryMapper, folder
Transcription, folder
TranscriptionSummary, folder
Twilio, folder
Uploader, folder
UrlGenerator, folder
Utility, folder
Exceptions, folder
Service, folder
BaseRateLimiter.php, class
EfficientJsonParser.php, class
ProviderRateLimiter.php, class
RateLimiterInstance.php, class
Uuid, folder
Waveform, folder
Webhooks, folder
Workflow, folder
Configuration, folder
Console, folder
Commands, folder
Activities, folder
Analytics, folder
Calendars, folder
Crm, folder
Hubspot, folder
IntegrationApp, folder
Traits, folder
AddLayoutEntities.php, class
AutologDelayedCommand.php, class
BullhornCommandAbstract.php, abstract class
BullhornPingCommand.php, class
BullhornSearchCommand.php, class
BullhornSessionCommand.php, class
CheckActivityLoggableCommand.php, final class
CleanDuplicateFieldDataCommand.php, class
FullSyncOpportunityCommand.php, class
LogActivitiesCommand.php, final class
ManageSyncStrategyCommand.php, class
MatchCrmObjectsCommand.php, class
MatchOpportunityActivitiesCommand.php, class
MigrateProvider.php, class
ProcessHubspotObjectsSyncBatches.php, class
PurgeDeletedOpportunitiesCommand.php, class
ResetGovernorLimits.php, class
SendNotLogged.php, class
SetupActivityTypeForFollowUp.php, final class
SetupCloseCrm.php, class
SetupCopperCrm.php, class
SetupCrmCommand.php, abstract class
SetupLayouts.php, class
SyncAccount.php, class
SyncContact.php, class
SyncFieldMetadata.php, class
SyncHubspotActiveDeals.php, class
SyncHubspotObjects.php, class
SyncLead.php, class
SyncObjects.php, class
SyncOpportunitiesMissingFieldDataCommand.php, class
SyncOpportunity.php, class
SyncProfileMetadata.php, class
SyncTeamMetadata.php, class
UpdateOpportunitySpecifications.php
DealInsights, folder
Dev, folder
AddRateLimitCommand.php
FixHubSpotTokens.php
FixMissMatchedCrmActivitiesCommand.php
ImportCallsCommand.php
MonitorSocialAccountsState.php
Dialers, folder
DTOs, folder
Elasticsearch, folder
EngagementStats, folder
GeckoExport, folder
Livestream, folder
Mailboxes, folder
Migrate, folder
PlaybackThemes, folder
Playbooks, folder
Playlists, folder
Postmark, folder
ProphetAi, folder
Reports, folder
AutomatedReportsCommand.php
AutomatedReportsRetentionPolicyCommand.php
AutomatedReportsSendCommand.php
CreateMockAskJiminnyReportResultCommand.php
DeleteReportCommand.php
GenerateMarketingReport.php
Team.php
Usage.php
Slack, folder
Teams, folder
Tracks, folder
Transcription, folder
Twilio, folder
Users, folder
Vocabulary, folder
Zoom, folder
Command.php
CreateDatabaseUsers.php
DatabaseTableCount.php
DeleteOldAiCrmNotesCommand.php
DeleteS3LeftoversCommand.php
DevPostmanCommand.php
DiarizeViaAiParticipantIdentificationCommand.php
EncryptTokensCommand.php
EngagementStatsRegenerateCommand.php
FeatureFlagsHelper.php
FixCrossTenantIssues.php...
|
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$provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","depth":4,"bounds":{"left":0.43450797,"top":0.09736632,"width":0.31615692,"height":0.90263367},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Utility\\Service;\n\nuse Illuminate\\Cache\\RateLimiter;\nuse Jiminny\\Contracts\\Http\\RateLimited;\nuse Jiminny\\Contracts\\Http\\RateLimitInterface;\n\nclass ProviderRateLimiter\n{\n protected RateLimiter $rateLimiter;\n\n public function __construct(RateLimiter $rateLimiter)\n {\n $this->rateLimiter = $rateLimiter;\n }\n\n public function canMakeRequest(RateLimited $provider): bool\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $key = $rateLimit->getKey();\n\n if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {\n return false;\n }\n }\n\n return true;\n }\n\n public function requestAvailableIn(RateLimited $provider): int\n {\n return $provider->getRateLimits()->isNotEmpty()\n ? $provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"8","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.007978723,"height":0.0},"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.00731383,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.006981383,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Jobs\\Crm;\n\nuse Exception;\nuse Illuminate\\Contracts\\Queue\\ShouldBeUnique;\nuse Illuminate\\Contracts\\Queue\\ShouldQueue;\nuse Illuminate\\Database\\Connection;\nuse Illuminate\\Queue\\InteractsWithQueue;\nuse Illuminate\\Queue\\SerializesModels;\nuse Illuminate\\Support\\Facades\\Log;\nuse Jiminny\\Component\\Queue\\Constants;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Jobs\\Job;\nuse Jiminny\\Jobs\\Middleware\\HandleHubspotRateLimit;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Repositories\\ActivityRepository;\nuse Jiminny\\Services\\Crm\\CrmActivityService;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Throwable;\n\nclass MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique\n{\n use InteractsWithQueue;\n use SerializesModels;\n\n public int $tries = 3;\n\n private int $activityId;\n private ?Configuration $fromConfiguration;\n private bool $remoteSearch;\n\n public function middleware(): array\n {\n return [new HandleHubspotRateLimit()];\n }\n\n public function __construct(\n int $activityId,\n ?Configuration $fromConfiguration = null,\n bool $remoteSearch = false,\n ) {\n $this->activityId = $activityId;\n $this->fromConfiguration = $fromConfiguration;\n $this->remoteSearch = $remoteSearch;\n\n $this->onQueue(Constants::QUEUE_ANALYTICS_LOW);\n }\n\n public function uniqueId(): string\n {\n $configId = $this->fromConfiguration?->getId() ?? 0;\n $remote = $this->remoteSearch ? 'remote' : 'local';\n\n return \"$this->activityId:$configId:$remote\";\n }\n\n public function timeout(): int\n {\n return 300; // 5 minutes max execution time\n }\n\n public function uniqueFor(): int\n {\n return $this->timeout() + 60; // timeout + 1 minute buffer\n }\n\n public function backoff(): array\n {\n return [30, 90, 180];\n }\n\n /**\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception|Throwable\n */\n public function handle(\n ActivityRepository $activityRepository,\n CrmActivityService $crmActivityService,\n Connection $connection,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');\n }\n\n try {\n $connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {\n Log::info('[MatchActivityCrmData] Starting CRM data matching', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'set_configuration' => $this->fromConfiguration?->getId(),\n 'old_state' => [\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ],\n ]);\n\n $this->resetCrmMappings($activity, $activityRepository);\n\n $this->switchCrmConfigurationIfNeeded($activity);\n\n $activity->refresh();\n\n $crmActivityService->updateCrmData(\n activity: $activity,\n remoteSearch: $this->remoteSearch,\n );\n\n $hasMatch = $activity->getLead() !== null\n || $activity->getContact() !== null\n || $activity->getAccount() !== null\n || $activity->getOpportunity() !== null;\n\n if ($hasMatch) {\n Log::info('[MatchActivityCrmData] Successfully matched CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ]);\n } else {\n Log::info('[MatchActivityCrmData] No CRM match found', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n ]);\n }\n });\n } catch (Throwable $e) {\n Log::error('[MatchActivityCrmData] Failed to match CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'exception' => $e->getMessage(),\n 'trace' => $e->getTraceAsString(),\n ]);\n\n throw $e;\n }\n }\n\n public function failed(Throwable $exception): void\n {\n Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'from_configuration' => $this->fromConfiguration?->getId(),\n 'exception' => $exception->getMessage(),\n 'attempts' => $this->attempts(),\n ]);\n }\n\n private function resetCrmMappings(\n Activity $activity,\n ActivityRepository $activityRepository\n ): void {\n $activity->update([\n 'lead_id' => null,\n 'contact_id' => null,\n 'account_id' => null,\n 'opportunity_id' => null,\n 'stage_id' => null,\n ]);\n\n $participantsOldState = $activityRepository->getActivityParticipants($activity)\n ->map(function ($participant) {\n return [\n 'id' => $participant->id,\n 'user_id' => $participant->user_id,\n 'contact_id' => $participant->contact_id,\n 'lead_id' => $participant->lead_id,\n ];\n });\n\n if ($participantsOldState->isNotEmpty()) {\n Log::info('[MatchActivityCrmData] Participants old state', [\n 'activity' => $this->activityId,\n 'participants' => $participantsOldState->toArray(),\n ]);\n }\n\n $activity->participants()->update([\n 'user_id' => null,\n 'contact_id' => null,\n 'lead_id' => null,\n ]);\n }\n\n private function switchCrmConfigurationIfNeeded(Activity $activity): void\n {\n if ($this->fromConfiguration === null) {\n return;\n }\n\n if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {\n return;\n }\n\n Log::info('[MatchActivityCrmData] Switching CRM configuration', [\n 'activity' => $this->activityId,\n 'old_configuration' => $activity->getCrm()?->getId(),\n 'new_configuration' => $this->fromConfiguration->getId(),\n ]);\n\n $activity->update([\n 'crm_configuration_id' => $this->fromConfiguration->getId(),\n 'crm_provider_id' => null,\n ]);\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Jobs\\Crm;\n\nuse Exception;\nuse Illuminate\\Contracts\\Queue\\ShouldBeUnique;\nuse Illuminate\\Contracts\\Queue\\ShouldQueue;\nuse Illuminate\\Database\\Connection;\nuse Illuminate\\Queue\\InteractsWithQueue;\nuse Illuminate\\Queue\\SerializesModels;\nuse Illuminate\\Support\\Facades\\Log;\nuse Jiminny\\Component\\Queue\\Constants;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Jobs\\Job;\nuse Jiminny\\Jobs\\Middleware\\HandleHubspotRateLimit;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Repositories\\ActivityRepository;\nuse Jiminny\\Services\\Crm\\CrmActivityService;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Throwable;\n\nclass MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique\n{\n use InteractsWithQueue;\n use SerializesModels;\n\n public int $tries = 3;\n\n private int $activityId;\n private ?Configuration $fromConfiguration;\n private bool $remoteSearch;\n\n public function middleware(): array\n {\n return [new HandleHubspotRateLimit()];\n }\n\n public function __construct(\n int $activityId,\n ?Configuration $fromConfiguration = null,\n bool $remoteSearch = false,\n ) {\n $this->activityId = $activityId;\n $this->fromConfiguration = $fromConfiguration;\n $this->remoteSearch = $remoteSearch;\n\n $this->onQueue(Constants::QUEUE_ANALYTICS_LOW);\n }\n\n public function uniqueId(): string\n {\n $configId = $this->fromConfiguration?->getId() ?? 0;\n $remote = $this->remoteSearch ? 'remote' : 'local';\n\n return \"$this->activityId:$configId:$remote\";\n }\n\n public function timeout(): int\n {\n return 300; // 5 minutes max execution time\n }\n\n public function uniqueFor(): int\n {\n return $this->timeout() + 60; // timeout + 1 minute buffer\n }\n\n public function backoff(): array\n {\n return [30, 90, 180];\n }\n\n /**\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception|Throwable\n */\n public function handle(\n ActivityRepository $activityRepository,\n CrmActivityService $crmActivityService,\n Connection $connection,\n ): void {\n $activity = $activityRepository->findById($this->activityId);\n if ($activity === null) {\n throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');\n }\n\n try {\n $connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {\n Log::info('[MatchActivityCrmData] Starting CRM data matching', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'set_configuration' => $this->fromConfiguration?->getId(),\n 'old_state' => [\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ],\n ]);\n\n $this->resetCrmMappings($activity, $activityRepository);\n\n $this->switchCrmConfigurationIfNeeded($activity);\n\n $activity->refresh();\n\n $crmActivityService->updateCrmData(\n activity: $activity,\n remoteSearch: $this->remoteSearch,\n );\n\n $hasMatch = $activity->getLead() !== null\n || $activity->getContact() !== null\n || $activity->getAccount() !== null\n || $activity->getOpportunity() !== null;\n\n if ($hasMatch) {\n Log::info('[MatchActivityCrmData] Successfully matched CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'lead_id' => $activity->getLead()?->getId(),\n 'contact_id' => $activity->getContact()?->getId(),\n 'account_id' => $activity->getAccount()?->getId(),\n 'opportunity_id' => $activity->getOpportunity()?->getId(),\n 'stage_id' => $activity->getStage()?->getId(),\n ]);\n } else {\n Log::info('[MatchActivityCrmData] No CRM match found', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n ]);\n }\n });\n } catch (Throwable $e) {\n Log::error('[MatchActivityCrmData] Failed to match CRM data', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'exception' => $e->getMessage(),\n 'trace' => $e->getTraceAsString(),\n ]);\n\n throw $e;\n }\n }\n\n public function failed(Throwable $exception): void\n {\n Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [\n 'activity' => $this->activityId,\n 'remote_search' => $this->remoteSearch,\n 'from_configuration' => $this->fromConfiguration?->getId(),\n 'exception' => $exception->getMessage(),\n 'attempts' => $this->attempts(),\n ]);\n }\n\n private function resetCrmMappings(\n Activity $activity,\n ActivityRepository $activityRepository\n ): void {\n $activity->update([\n 'lead_id' => null,\n 'contact_id' => null,\n 'account_id' => null,\n 'opportunity_id' => null,\n 'stage_id' => null,\n ]);\n\n $participantsOldState = $activityRepository->getActivityParticipants($activity)\n ->map(function ($participant) {\n return [\n 'id' => $participant->id,\n 'user_id' => $participant->user_id,\n 'contact_id' => $participant->contact_id,\n 'lead_id' => $participant->lead_id,\n ];\n });\n\n if ($participantsOldState->isNotEmpty()) {\n Log::info('[MatchActivityCrmData] Participants old state', [\n 'activity' => $this->activityId,\n 'participants' => $participantsOldState->toArray(),\n ]);\n }\n\n $activity->participants()->update([\n 'user_id' => null,\n 'contact_id' => null,\n 'lead_id' => null,\n ]);\n }\n\n private function switchCrmConfigurationIfNeeded(Activity $activity): void\n {\n if ($this->fromConfiguration === null) {\n return;\n }\n\n if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {\n return;\n }\n\n Log::info('[MatchActivityCrmData] Switching CRM configuration', [\n 'activity' => $this->activityId,\n 'old_configuration' => $activity->getCrm()?->getId(),\n 'new_configuration' => $this->fromConfiguration->getId(),\n ]);\n\n $activity->update([\n 'crm_configuration_id' => $this->fromConfiguration->getId(),\n 'crm_provider_id' => null,\n ]);\n }\n}","role_description":"text entry 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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Jobs\Crm;
use Exception;
use Illuminate\Contracts\Queue\ShouldBeUnique;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Database\Connection;
use Illuminate\Queue\InteractsWithQueue;
use Illuminate\Queue\SerializesModels;
use Illuminate\Support\Facades\Log;
use Jiminny\Component\Queue\Constants;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Jobs\Job;
use Jiminny\Jobs\Middleware\HandleHubspotRateLimit;
use Jiminny\Models\Activity;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Repositories\ActivityRepository;
use Jiminny\Services\Crm\CrmActivityService;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Throwable;
class MatchActivityCrmData extends Job implements ShouldQueue, ShouldBeUnique
{
use InteractsWithQueue;
use SerializesModels;
public int $tries = 3;
private int $activityId;
private ?Configuration $fromConfiguration;
private bool $remoteSearch;
public function middleware(): array
{
return [new HandleHubspotRateLimit()];
}
public function __construct(
int $activityId,
?Configuration $fromConfiguration = null,
bool $remoteSearch = false,
) {
$this->activityId = $activityId;
$this->fromConfiguration = $fromConfiguration;
$this->remoteSearch = $remoteSearch;
$this->onQueue(Constants::QUEUE_ANALYTICS_LOW);
}
public function uniqueId(): string
{
$configId = $this->fromConfiguration?->getId() ?? 0;
$remote = $this->remoteSearch ? 'remote' : 'local';
return "$this->activityId:$configId:$remote";
}
public function timeout(): int
{
return 300; // 5 minutes max execution time
}
public function uniqueFor(): int
{
return $this->timeout() + 60; // timeout + 1 minute buffer
}
public function backoff(): array
{
return [30, 90, 180];
}
/**
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception|Throwable
*/
public function handle(
ActivityRepository $activityRepository,
CrmActivityService $crmActivityService,
Connection $connection,
): void {
$activity = $activityRepository->findById($this->activityId);
if ($activity === null) {
throw new InvalidArgumentException('[MatchActivityCrmData] Cannot find activity.');
}
try {
$connection->transaction(function () use ($activity, $crmActivityService, $activityRepository) {
Log::info('[MatchActivityCrmData] Starting CRM data matching', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'set_configuration' => $this->fromConfiguration?->getId(),
'old_state' => [
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
],
]);
$this->resetCrmMappings($activity, $activityRepository);
$this->switchCrmConfigurationIfNeeded($activity);
$activity->refresh();
$crmActivityService->updateCrmData(
activity: $activity,
remoteSearch: $this->remoteSearch,
);
$hasMatch = $activity->getLead() !== null
|| $activity->getContact() !== null
|| $activity->getAccount() !== null
|| $activity->getOpportunity() !== null;
if ($hasMatch) {
Log::info('[MatchActivityCrmData] Successfully matched CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'lead_id' => $activity->getLead()?->getId(),
'contact_id' => $activity->getContact()?->getId(),
'account_id' => $activity->getAccount()?->getId(),
'opportunity_id' => $activity->getOpportunity()?->getId(),
'stage_id' => $activity->getStage()?->getId(),
]);
} else {
Log::info('[MatchActivityCrmData] No CRM match found', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
]);
}
});
} catch (Throwable $e) {
Log::error('[MatchActivityCrmData] Failed to match CRM data', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'exception' => $e->getMessage(),
'trace' => $e->getTraceAsString(),
]);
throw $e;
}
}
public function failed(Throwable $exception): void
{
Log::error('[MatchActivityCrmData] Job permanently failed after all retries', [
'activity' => $this->activityId,
'remote_search' => $this->remoteSearch,
'from_configuration' => $this->fromConfiguration?->getId(),
'exception' => $exception->getMessage(),
'attempts' => $this->attempts(),
]);
}
private function resetCrmMappings(
Activity $activity,
ActivityRepository $activityRepository
): void {
$activity->update([
'lead_id' => null,
'contact_id' => null,
'account_id' => null,
'opportunity_id' => null,
'stage_id' => null,
]);
$participantsOldState = $activityRepository->getActivityParticipants($activity)
->map(function ($participant) {
return [
'id' => $participant->id,
'user_id' => $participant->user_id,
'contact_id' => $participant->contact_id,
'lead_id' => $participant->lead_id,
];
});
if ($participantsOldState->isNotEmpty()) {
Log::info('[MatchActivityCrmData] Participants old state', [
'activity' => $this->activityId,
'participants' => $participantsOldState->toArray(),
]);
}
$activity->participants()->update([
'user_id' => null,
'contact_id' => null,
'lead_id' => null,
]);
}
private function switchCrmConfigurationIfNeeded(Activity $activity): void
{
if ($this->fromConfiguration === null) {
return;
}
if ($activity->getCrm()?->getId() === $this->fromConfiguration->getId()) {
return;
}
Log::info('[MatchActivityCrmData] Switching CRM configuration', [
'activity' => $this->activityId,
'old_configuration' => $activity->getCrm()?->getId(),
'new_configuration' => $this->fromConfiguration->getId(),
]);
$activity->update([
'crm_configuration_id' => $this->fromConfiguration->getId(),
'crm_provider_id' => null,
]);
}
}
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BullhornPingCommand.php, class
BullhornSearchCommand.php, class
BullhornSessionCommand.php, class
CheckActivityLoggableCommand.php, final class
CleanDuplicateFieldDataCommand.php, class
FullSyncOpportunityCommand.php, class
LogActivitiesCommand.php, final class
ManageSyncStrategyCommand.php, class
MatchCrmObjectsCommand.php, class
MatchOpportunityActivitiesCommand.php, class
MigrateProvider.php, class
ProcessHubspotObjectsSyncBatches.php, class
PurgeDeletedOpportunitiesCommand.php, class
ResetGovernorLimits.php, class
SendNotLogged.php, class
SetupActivityTypeForFollowUp.php, final class
SetupCloseCrm.php, class
SetupCopperCrm.php, class
SetupCrmCommand.php, abstract class
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SyncAccount.php, class
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SyncHubspotActiveDeals.php, class
SyncHubspotObjects.php, class
SyncLead.php, class
SyncObjects.php, class
SyncOpportunitiesMissingFieldDataCommand.php, class
SyncOpportunity.php, class
SyncProfileMetadata.php, class
SyncTeamMetadata.php, class
UpdateOpportunitySpecifications.php
DealInsights, folder
Dev, folder
AddRateLimitCommand.php
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AutomatedReportsCommand.php
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Team.php
Usage.php
Slack, folder
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Command.php
CreateDatabaseUsers.php
DatabaseTableCount.php
DeleteOldAiCrmNotesCommand.php
DeleteS3LeftoversCommand.php
DevPostmanCommand.php
DiarizeViaAiParticipantIdentificationCommand.php
EncryptTokensCommand.php
EngagementStatsRegenerateCommand.php
FeatureFlagsHelper.php
FixCrossTenantIssues.php...
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/Users/lukas/.screenpipe/data/data/2026-05-08/1778 /Users/lukas/.screenpipe/data/data/2026-05-08/1778221612946_m2.jpg...
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faVsco.js – CrmActivityService.php
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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ActivityAnalytics, folder
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AskAnything, folder
Dtos, folder
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AskAnythingPromptService.php
HistoryService.php
AskJiminnyAi, folder
AWS, folder
BillingManagement, folder
Cache, folder
CoachingFeedback, folder
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CustomerApi, folder
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Locks, folder
Math, folder
MediaPipeline, folder
MeetingBot, folder
MobileSettings, folder
Model, folder
Notification, folder
Nudge, folder
ParagraphBreaker, folder
ParticipantSpeech, folder
PartitionedCookie, folder
PlaybackPage, folder
Playlist, folder
Prophet, folder
ProphetAi, folder
ProsperWorks, folder
Queue, folder
Job, folder
RateLimitAware.php
RateLimitAwareWrapper.php
BotsQueueConstants.php
Constants.php
ProcessingQueueConstants.php
Router, folder
Saml2, folder
SCIM, folder
Seeder, folder
Sentry, folder
Serializer, folder
Settings, folder
Sidekick, folder
Slack, folder
TeamInsights, folder
TimeMemoryMapper, folder
Transcription, folder
TranscriptionSummary, folder
Twilio, folder
Uploader, folder
UrlGenerator, folder
Utility, folder
Exceptions, folder
Service, folder
BaseRateLimiter.php, class
EfficientJsonParser.php, class
ProviderRateLimiter.php, class
RateLimiterInstance.php, class
Uuid, folder
Waveform, folder
Webhooks, folder
Workflow, folder
Configuration, folder
Console, folder
Commands, folder
Activities, folder
Analytics, folder
Calendars, folder
Crm, folder
Hubspot, folder
IntegrationApp, folder
Traits, folder
AddLayoutEntities.php, class
AutologDelayedCommand.php, class
BullhornCommandAbstract.php, abstract class
BullhornPingCommand.php, class
BullhornSearchCommand.php, class
BullhornSessionCommand.php, class
CheckActivityLoggableCommand.php, final class
CleanDuplicateFieldDataCommand.php, class
FullSyncOpportunityCommand.php, class
LogActivitiesCommand.php, final class
ManageSyncStrategyCommand.php, class
MatchCrmObjectsCommand.php, class
MatchOpportunityActivitiesCommand.php, class
MigrateProvider.php, class
ProcessHubspotObjectsSyncBatches.php, class
PurgeDeletedOpportunitiesCommand.php, class
ResetGovernorLimits.php, class
SendNotLogged.php, class
SetupActivityTypeForFollowUp.php, final class
SetupCloseCrm.php, class
SetupCopperCrm.php, class
SetupCrmCommand.php, abstract class
SetupLayouts.php, class...
|
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RateLimiter $rateLimiter;\n\n public function __construct(RateLimiter $rateLimiter)\n {\n $this->rateLimiter = $rateLimiter;\n }\n\n public function canMakeRequest(RateLimited $provider): bool\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $key = $rateLimit->getKey();\n\n if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {\n return false;\n }\n }\n\n return true;\n }\n\n public function requestAvailableIn(RateLimited $provider): int\n {\n return $provider->getRateLimits()->isNotEmpty()\n ? $provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","depth":4,"bounds":{"left":0.43450797,"top":0.09736632,"width":0.31615692,"height":0.90263367},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Utility\\Service;\n\nuse Illuminate\\Cache\\RateLimiter;\nuse Jiminny\\Contracts\\Http\\RateLimited;\nuse Jiminny\\Contracts\\Http\\RateLimitInterface;\n\nclass ProviderRateLimiter\n{\n protected RateLimiter $rateLimiter;\n\n public function __construct(RateLimiter $rateLimiter)\n {\n $this->rateLimiter = $rateLimiter;\n }\n\n public function canMakeRequest(RateLimited $provider): bool\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $key = $rateLimit->getKey();\n\n if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {\n return false;\n }\n }\n\n return true;\n }\n\n public function requestAvailableIn(RateLimited $provider): int\n {\n return $provider->getRateLimits()->isNotEmpty()\n ? $provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"1","depth":4,"bounds":{"left":0.38763297,"top":0.22426178,"width":0.00731383,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"5","depth":4,"bounds":{"left":0.39694148,"top":0.22426178,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.40658244,"top":0.22266561,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.41389626,"top":0.22266561,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","depth":4,"bounds":{"left":0.122340426,"top":0.0,"width":0.30585107,"height":1.0},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or 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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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app ~/jiminny/app, folder
.circleci, folder
.cursor, folder
.github
.sonarlint, folder
.vscode, folder
.windsurf, folder
app, sources root
Actions, folder
Component, folder
Acl, folder
ActionItems, folder
Activity, folder
ActivityAnalytics, folder
ActivitySearch, folder
AiActivityType, folder
AiAutomation, folder
AiCallScoring, folder
AskAnything, folder
Dtos, folder
Events, folder
AskAnythingPromptService.php
HistoryService.php
AskJiminnyAi, folder
AWS, folder
BillingManagement, folder
Cache, folder
CoachingFeedback, folder
Country, folder
CustomerApi, folder
Database, folder
Datadog, folder
DateTime, folder
DealInsights, folder
DealRisks, folder
ElasticSearch, folder
Eloquent, folder
Encoding, folder
Encryption, folder
ES, folder
Faker, folder
FeatureFlags, folder
FFMpeg, folder
FileSystem, folder
Gecko, folder
Gong, folder
GuzzleHttp, folder
KeyPoints, folder
Kiosk, folder
LanguageDetection, folder
LiveFeed, folder
Locks, folder
Math, folder
MediaPipeline, folder
MeetingBot, folder
MobileSettings, folder
Model, folder
Notification, folder
Nudge, folder
ParagraphBreaker, folder
ParticipantSpeech, folder
PartitionedCookie, folder
PlaybackPage, folder
Playlist, folder
Prophet, folder
ProphetAi, folder
ProsperWorks, folder
Queue, folder
Job, folder
RateLimitAware.php
RateLimitAwareWrapper.php
BotsQueueConstants.php
Constants.php
ProcessingQueueConstants.php
Router, folder
Saml2, folder
SCIM, folder
Seeder, folder
Sentry, folder
Serializer, folder
Settings, folder
Sidekick, folder
Slack, folder
TeamInsights, folder
TimeMemoryMapper, folder
Transcription, folder
TranscriptionSummary, folder
Twilio, folder
Uploader, folder
UrlGenerator, folder
Utility, folder
Exceptions, folder
Service, folder
BaseRateLimiter.php, class
EfficientJsonParser.php, class
ProviderRateLimiter.php, class
RateLimiterInstance.php, class
Uuid, folder
Waveform, folder
Webhooks, folder
Workflow, folder
Configuration, folder
Console, folder
Commands, folder
Activities, folder
Analytics, folder
Calendars, folder
Crm, folder
Hubspot, folder
IntegrationApp, folder
Traits, folder
AddLayoutEntities.php, class
AutologDelayedCommand.php, class
BullhornCommandAbstract.php, abstract class
BullhornPingCommand.php, class
BullhornSearchCommand.php, class
BullhornSessionCommand.php, class
CheckActivityLoggableCommand.php, final class
CleanDuplicateFieldDataCommand.php, class
FullSyncOpportunityCommand.php, class
LogActivitiesCommand.php, final class
ManageSyncStrategyCommand.php, class
MatchCrmObjectsCommand.php, class
MatchOpportunityActivitiesCommand.php, class
MigrateProvider.php, class
ProcessHubspotObjectsSyncBatches.php, class
PurgeDeletedOpportunitiesCommand.php, class
ResetGovernorLimits.php, class
SendNotLogged.php, class
SetupActivityTypeForFollowUp.php, final class
SetupCloseCrm.php, class
SetupCopperCrm.php, class
SetupCrmCommand.php, abstract class
SetupLayouts.php, class...
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2026-05-08T06:27:02.816835+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-08/1778 /Users/lukas/.screenpipe/data/data/2026-05-08/1778221622816_m1.jpg...
|
PhpStorm
|
faVsco.js – CrmActivityService.php
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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Settings","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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($provider->getRateLimits() as $rateLimit) {\n $key = $rateLimit->getKey();\n\n if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {\n return false;\n }\n }\n\n return true;\n }\n\n public function requestAvailableIn(RateLimited $provider): int\n {\n return $provider->getRateLimits()->isNotEmpty()\n ? $provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Utility\\Service;\n\nuse Illuminate\\Cache\\RateLimiter;\nuse Jiminny\\Contracts\\Http\\RateLimited;\nuse Jiminny\\Contracts\\Http\\RateLimitInterface;\n\nclass ProviderRateLimiter\n{\n protected RateLimiter $rateLimiter;\n\n public function __construct(RateLimiter $rateLimiter)\n {\n $this->rateLimiter = $rateLimiter;\n }\n\n public function canMakeRequest(RateLimited $provider): bool\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $key = $rateLimit->getKey();\n\n if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {\n return false;\n }\n }\n\n return true;\n }\n\n public function requestAvailableIn(RateLimited $provider): int\n {\n return $provider->getRateLimits()->isNotEmpty()\n ? $provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","role_description":"text entry 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All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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master, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
Project
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|
6446
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278
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4
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2026-05-08T06:27:02.893900+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-08/1778 /Users/lukas/.screenpipe/data/data/2026-05-08/1778221622893_m2.jpg...
|
PhpStorm
|
faVsco.js – CrmActivityService.php
|
1
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NULL
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monitor_2
|
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
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Code changed:
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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Code changed:
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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|
[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"bounds":{"left":0.025930852,"top":0.019952115,"width":0.03856383,"height":0.025538707},"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"master, menu","depth":5,"bounds":{"left":0.064494684,"top":0.019952115,"width":0.040226065,"height":0.025538707},"on_screen":true,"help_text":"Git Branch: master<br/>Some incoming commits are not fetched<br/>","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"bounds":{"left":0.8081782,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"AskJiminnyReportActivityServiceTest","depth":6,"bounds":{"left":0.8234708,"top":0.019952115,"width":0.09208777,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 'AskJiminnyReportActivityServiceTest'","depth":6,"bounds":{"left":0.9155585,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Debug 'AskJiminnyReportActivityServiceTest'","depth":6,"bounds":{"left":0.9268617,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"More Actions","depth":6,"bounds":{"left":0.9381649,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"JetBrains AI","depth":5,"bounds":{"left":0.96609044,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Search 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Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Utility\\Service;\n\nuse Illuminate\\Cache\\RateLimiter;\nuse Jiminny\\Contracts\\Http\\RateLimited;\nuse Jiminny\\Contracts\\Http\\RateLimitInterface;\n\nclass ProviderRateLimiter\n{\n protected RateLimiter $rateLimiter;\n\n public function __construct(RateLimiter $rateLimiter)\n {\n $this->rateLimiter = $rateLimiter;\n }\n\n public function canMakeRequest(RateLimited $provider): bool\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $key = $rateLimit->getKey();\n\n if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {\n return false;\n }\n }\n\n return true;\n }\n\n public function requestAvailableIn(RateLimited $provider): int\n {\n return $provider->getRateLimits()->isNotEmpty()\n ? $provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","depth":4,"bounds":{"left":0.43450797,"top":0.09736632,"width":0.31615692,"height":0.90263367},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Utility\\Service;\n\nuse Illuminate\\Cache\\RateLimiter;\nuse Jiminny\\Contracts\\Http\\RateLimited;\nuse Jiminny\\Contracts\\Http\\RateLimitInterface;\n\nclass ProviderRateLimiter\n{\n protected RateLimiter $rateLimiter;\n\n public function __construct(RateLimiter $rateLimiter)\n {\n $this->rateLimiter = $rateLimiter;\n }\n\n public function canMakeRequest(RateLimited $provider): bool\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $key = $rateLimit->getKey();\n\n if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {\n return false;\n }\n }\n\n return true;\n }\n\n public function requestAvailableIn(RateLimited $provider): int\n {\n return $provider->getRateLimits()->isNotEmpty()\n ? $provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"1","depth":4,"bounds":{"left":0.38763297,"top":0.22426178,"width":0.00731383,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"5","depth":4,"bounds":{"left":0.39694148,"top":0.22426178,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.40658244,"top":0.22266561,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.41389626,"top":0.22266561,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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/Users/lukas/.screenpipe/data/data/2026-05-08/1778 /Users/lukas/.screenpipe/data/data/2026-05-08/1778221628233_m2.jpg...
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faVsco.js – CrmActivityService.php
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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Error","depth":4,"bounds":{"left":0.40658244,"top":0.22266561,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.41389626,"top":0.22266561,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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/Users/lukas/.screenpipe/data/data/2026-05-08/1778 /Users/lukas/.screenpipe/data/data/2026-05-08/1778221638451_m1.jpg...
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faVsco.js – CrmActivityService.php
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
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AskJiminnyReportActivityServiceTest
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse 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if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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/Users/lukas/.screenpipe/data/data/2026-05-08/1778 /Users/lukas/.screenpipe/data/data/2026-05-08/1778221638451_m2.jpg...
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faVsco.js – CrmActivityService.php
|
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
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IDE and Project Settings
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Hide This Notification
Code changed:
Hide
<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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Code changed:
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1
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"bounds":{"left":0.025930852,"top":0.019952115,"width":0.03856383,"height":0.025538707},"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"master, menu","depth":5,"bounds":{"left":0.064494684,"top":0.019952115,"width":0.040226065,"height":0.025538707},"on_screen":true,"help_text":"Git Branch: master<br/>Some incoming commits are not fetched<br/>","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"bounds":{"left":0.8081782,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"AskJiminnyReportActivityServiceTest","depth":6,"bounds":{"left":0.8234708,"top":0.019952115,"width":0.09208777,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 'AskJiminnyReportActivityServiceTest'","depth":6,"bounds":{"left":0.9155585,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Debug 'AskJiminnyReportActivityServiceTest'","depth":6,"bounds":{"left":0.9268617,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"More Actions","depth":6,"bounds":{"left":0.9381649,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"JetBrains AI","depth":5,"bounds":{"left":0.96609044,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Search Everywhere","depth":5,"bounds":{"left":0.9773936,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"IDE and Project Settings","depth":5,"bounds":{"left":0.9886968,"top":0.019952115,"width":0.011303186,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Utility\\Service;\n\nuse Illuminate\\Cache\\RateLimiter;\nuse Jiminny\\Contracts\\Http\\RateLimited;\nuse Jiminny\\Contracts\\Http\\RateLimitInterface;\n\nclass ProviderRateLimiter\n{\n protected RateLimiter $rateLimiter;\n\n public function __construct(RateLimiter $rateLimiter)\n {\n $this->rateLimiter = $rateLimiter;\n }\n\n public function canMakeRequest(RateLimited $provider): bool\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $key = $rateLimit->getKey();\n\n if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {\n return false;\n }\n }\n\n return true;\n }\n\n public function requestAvailableIn(RateLimited $provider): int\n {\n return $provider->getRateLimits()->isNotEmpty()\n ? $provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","depth":4,"bounds":{"left":0.43450797,"top":0.09736632,"width":0.31615692,"height":0.90263367},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Utility\\Service;\n\nuse Illuminate\\Cache\\RateLimiter;\nuse Jiminny\\Contracts\\Http\\RateLimited;\nuse Jiminny\\Contracts\\Http\\RateLimitInterface;\n\nclass ProviderRateLimiter\n{\n protected RateLimiter $rateLimiter;\n\n public function __construct(RateLimiter $rateLimiter)\n {\n $this->rateLimiter = $rateLimiter;\n }\n\n public function canMakeRequest(RateLimited $provider): bool\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $key = $rateLimit->getKey();\n\n if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {\n return false;\n }\n }\n\n return true;\n }\n\n public function requestAvailableIn(RateLimited $provider): int\n {\n return $provider->getRateLimits()->isNotEmpty()\n ? $provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"1","depth":4,"bounds":{"left":0.38763297,"top":0.22426178,"width":0.00731383,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"5","depth":4,"bounds":{"left":0.39694148,"top":0.22426178,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.40658244,"top":0.22266561,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.41389626,"top":0.22266561,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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931068821152938206
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click
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accessibility
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Project: faVsco.js, menu
master, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
Project
Project
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|
6452
|
NULL
|
NULL
|
NULL
|
|
6455
|
277
|
7
|
2026-05-08T06:27:49.232309+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-08/1778 /Users/lukas/.screenpipe/data/data/2026-05-08/1778221669232_m1.jpg...
|
PhpStorm
|
faVsco.js – CrmActivityService.php
|
1
|
NULL
|
monitor_1
|
NULL
|
NULL
|
NULL
|
NULL
|
Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
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Code changed:
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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Code changed:
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
Project
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Settings","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Utility\\Service;\n\nuse Illuminate\\Cache\\RateLimiter;\nuse Jiminny\\Contracts\\Http\\RateLimited;\nuse Jiminny\\Contracts\\Http\\RateLimitInterface;\n\nclass ProviderRateLimiter\n{\n protected RateLimiter $rateLimiter;\n\n public function __construct(RateLimiter $rateLimiter)\n {\n $this->rateLimiter = $rateLimiter;\n }\n\n public function canMakeRequest(RateLimited $provider): bool\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $key = $rateLimit->getKey();\n\n if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {\n return false;\n }\n }\n\n return true;\n }\n\n public function requestAvailableIn(RateLimited $provider): int\n {\n return $provider->getRateLimits()->isNotEmpty()\n ? $provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Utility\\Service;\n\nuse Illuminate\\Cache\\RateLimiter;\nuse Jiminny\\Contracts\\Http\\RateLimited;\nuse Jiminny\\Contracts\\Http\\RateLimitInterface;\n\nclass ProviderRateLimiter\n{\n protected RateLimiter $rateLimiter;\n\n public function __construct(RateLimiter $rateLimiter)\n {\n $this->rateLimiter = $rateLimiter;\n }\n\n public function canMakeRequest(RateLimited $provider): bool\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $key = $rateLimit->getKey();\n\n if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {\n return false;\n }\n }\n\n return true;\n }\n\n public function requestAvailableIn(RateLimited $provider): int\n {\n return $provider->getRateLimits()->isNotEmpty()\n ? $provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"1","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"5","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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AskJiminnyReportActivityServiceTest
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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/Users/lukas/.screenpipe/data/data/2026-05-08/1778 /Users/lukas/.screenpipe/data/data/2026-05-08/1778221669490_m2.jpg...
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faVsco.js – CrmActivityService.php
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
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AskJiminnyReportActivityServiceTest
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This 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Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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2026-05-08T06:28:21.555233+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-08/1778 /Users/lukas/.screenpipe/data/data/2026-05-08/1778221701555_m1.jpg...
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faVsco.js – CrmActivityService.php
|
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
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Code changed:
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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Code changed:
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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'AskJiminnyReportActivityServiceTest'","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Debug 'AskJiminnyReportActivityServiceTest'","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"More Actions","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"JetBrains AI","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Search Everywhere","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"IDE and Project Settings","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Utility\\Service;\n\nuse Illuminate\\Cache\\RateLimiter;\nuse Jiminny\\Contracts\\Http\\RateLimited;\nuse Jiminny\\Contracts\\Http\\RateLimitInterface;\n\nclass ProviderRateLimiter\n{\n protected RateLimiter $rateLimiter;\n\n public function __construct(RateLimiter $rateLimiter)\n {\n $this->rateLimiter = $rateLimiter;\n }\n\n public function canMakeRequest(RateLimited $provider): bool\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $key = $rateLimit->getKey();\n\n if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {\n return false;\n }\n }\n\n return true;\n }\n\n public function requestAvailableIn(RateLimited $provider): int\n {\n return $provider->getRateLimits()->isNotEmpty()\n ? $provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Utility\\Service;\n\nuse Illuminate\\Cache\\RateLimiter;\nuse Jiminny\\Contracts\\Http\\RateLimited;\nuse Jiminny\\Contracts\\Http\\RateLimitInterface;\n\nclass ProviderRateLimiter\n{\n protected RateLimiter $rateLimiter;\n\n public function __construct(RateLimiter $rateLimiter)\n {\n $this->rateLimiter = $rateLimiter;\n }\n\n public function canMakeRequest(RateLimited $provider): bool\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $key = $rateLimit->getKey();\n\n if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {\n return false;\n }\n }\n\n return true;\n }\n\n public function requestAvailableIn(RateLimited $provider): int\n {\n return $provider->getRateLimits()->isNotEmpty()\n ? $provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"1","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"5","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","role_description":"text entry 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All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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master, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
Project
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|
6462
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278
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13
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2026-05-08T06:28:21.988632+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-08/1778 /Users/lukas/.screenpipe/data/data/2026-05-08/1778221701988_m2.jpg...
|
PhpStorm
|
faVsco.js – CrmActivityService.php
|
1
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monitor_2
|
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
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Code changed:
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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Code changed:
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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|
[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"bounds":{"left":0.025930852,"top":0.019952115,"width":0.03856383,"height":0.025538707},"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"master, menu","depth":5,"bounds":{"left":0.064494684,"top":0.019952115,"width":0.040226065,"height":0.025538707},"on_screen":true,"help_text":"Git Branch: master<br/>Some incoming commits are not fetched<br/>","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"bounds":{"left":0.8081782,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"AskJiminnyReportActivityServiceTest","depth":6,"bounds":{"left":0.8234708,"top":0.019952115,"width":0.09208777,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 'AskJiminnyReportActivityServiceTest'","depth":6,"bounds":{"left":0.9155585,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Debug 'AskJiminnyReportActivityServiceTest'","depth":6,"bounds":{"left":0.9268617,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"More Actions","depth":6,"bounds":{"left":0.9381649,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"JetBrains AI","depth":5,"bounds":{"left":0.96609044,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Search 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Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Utility\\Service;\n\nuse Illuminate\\Cache\\RateLimiter;\nuse Jiminny\\Contracts\\Http\\RateLimited;\nuse Jiminny\\Contracts\\Http\\RateLimitInterface;\n\nclass ProviderRateLimiter\n{\n protected RateLimiter $rateLimiter;\n\n public function __construct(RateLimiter $rateLimiter)\n {\n $this->rateLimiter = $rateLimiter;\n }\n\n public function canMakeRequest(RateLimited $provider): bool\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $key = $rateLimit->getKey();\n\n if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {\n return false;\n }\n }\n\n return true;\n }\n\n public function requestAvailableIn(RateLimited $provider): int\n {\n return $provider->getRateLimits()->isNotEmpty()\n ? $provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","depth":4,"bounds":{"left":0.43450797,"top":0.09736632,"width":0.31615692,"height":0.90263367},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Utility\\Service;\n\nuse Illuminate\\Cache\\RateLimiter;\nuse Jiminny\\Contracts\\Http\\RateLimited;\nuse Jiminny\\Contracts\\Http\\RateLimitInterface;\n\nclass ProviderRateLimiter\n{\n protected RateLimiter $rateLimiter;\n\n public function __construct(RateLimiter $rateLimiter)\n {\n $this->rateLimiter = $rateLimiter;\n }\n\n public function canMakeRequest(RateLimited $provider): bool\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $key = $rateLimit->getKey();\n\n if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {\n return false;\n }\n }\n\n return true;\n }\n\n public function requestAvailableIn(RateLimited $provider): int\n {\n return $provider->getRateLimits()->isNotEmpty()\n ? $provider->getRateLimits()\n ->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))\n ->max()\n : 0\n ;\n }\n\n public function incrementRequestCount(RateLimited $provider): void\n {\n /** @var RateLimitInterface $rateLimit */\n foreach ($provider->getRateLimits() as $rateLimit) {\n $this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());\n }\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"1","depth":4,"bounds":{"left":0.38763297,"top":0.22426178,"width":0.00731383,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"5","depth":4,"bounds":{"left":0.39694148,"top":0.22426178,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.40658244,"top":0.22266561,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.41389626,"top":0.22266561,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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/Users/lukas/.screenpipe/data/data/2026-05-08/1778 /Users/lukas/.screenpipe/data/data/2026-05-08/1778221707728_m1.jpg...
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faVsco.js – CrmActivityService.php
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"1","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"5","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Services\\Crm;\n\nuse Illuminate\\Support\\Collection;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ServiceInterface;\nuse Jiminny\\Exceptions\\InvalidArgumentException;\nuse Jiminny\\Exceptions\\SocialAccountTokenInvalidException;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Services\\ResolveTeamCrmConnection;\nuse Psr\\Container\\ContainerExceptionInterface;\nuse Psr\\Container\\NotFoundExceptionInterface;\nuse Psr\\Log\\LoggerInterface;\nuse Exception;\nuse Throwable;\n\nclass CrmActivityService\n{\n public function __construct(\n private readonly TeamRepository $teamRepository,\n private readonly CachedCrmServiceDecorator $decorator,\n private readonly EmailHelper $emailHelper,\n private readonly ResolveTeamCrmConnection $teamCrmResolver,\n private readonly LoggerInterface $logger,\n ) {\n }\n\n /**\n * Updates CRM data for an activity and its participants.\n *\n * NOTE: This method performs multiple database writes and should be called\n * within a transaction by the caller to ensure atomicity.\n *\n * @param Activity $activity\n * @param bool $remoteSearch\n *\n * @throws ContainerExceptionInterface\n * @throws NotFoundExceptionInterface\n * @throws Exception\n */\n public function updateCrmData(\n Activity $activity,\n bool $remoteSearch = false,\n ): void {\n $crmService = null;\n $participants = $activity->getParticipants();\n $team = $activity->getTeam();\n\n $prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);\n if ($prospectSearchStrategy->ignoreCrmMatchData()) {\n $this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [\n 'activity_id' => $activity->getId(),\n 'strategy' => get_class($prospectSearchStrategy),\n ]);\n\n return;\n }\n\n if ($remoteSearch) {\n try {\n $crmService = $this->teamCrmResolver->resolveForTeam($team);\n } catch (SocialAccountTokenInvalidException) {\n $this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n ]);\n }\n }\n\n $records = $this->updateParticipantsCrmData(\n team: $team,\n activity: $activity,\n participants: $participants,\n crmService: $crmService,\n );\n\n if (! empty($records)) {\n $activity->updateActivityCrmData($records);\n }\n\n $activity->refresh();\n }\n\n /**\n * @param Collection<Participant> $participants\n *\n * @throws Exception\n *\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}|array{}\n */\n private function updateParticipantsCrmData(\n Team $team,\n Activity $activity,\n Collection $participants,\n ?ServiceInterface $crmService = null,\n ): array {\n $matchedRecords = [];\n $matchedDomainRecords = [];\n\n $this->validateCrmConfiguration($activity);\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n foreach ($participants as $participant) {\n if ($this->shouldSkipParticipant($participant)) {\n continue;\n }\n\n if (! $this->shouldPerformLookup($participant, $team)) {\n $this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [\n 'activity_id' => $activity->getId(),\n 'team_id' => $team->getId(),\n 'email' => $participant->getEmailAddress(),\n ]);\n\n $this->attachUserIfExists($participant, $team);\n\n continue;\n }\n\n $records = $this->findCrmRecords($participant, $activity);\n\n if (! empty($records)) {\n $matchedRecords[] = $records;\n } else {\n $records = $this->findCrmDomainRecords(\n crmService: $crmService,\n participant: $participant,\n activity: $activity,\n );\n if (! empty($records)) {\n $matchedDomainRecords[] = $records;\n }\n }\n\n if (empty($records)) {\n continue;\n }\n\n try {\n $activity->updateParticipantCrmData($records, $participant);\n } catch (Throwable $ex) {\n $this->logger->error('[CrmActivityService] Failed to update participant CRM data', [\n 'activity_id' => $activity->getId(),\n 'participant_id' => $participant->getId(),\n 'exception' => $ex->getMessage(),\n ]);\n\n continue;\n }\n }\n\n $bestMatch = $this->getBestMatch(\n matchedRecords : $matchedRecords,\n matchedDomainRecords: $matchedDomainRecords,\n );\n\n $this->logger->info('[CrmActivityService] CRM matching completed', [\n 'activity_id' => $activity->getId(),\n 'participants_processed' => $participants->count(),\n 'exact_matches' => count($matchedRecords),\n 'domain_matches' => count($matchedDomainRecords),\n 'best_match_found' => ! empty($bestMatch),\n ]);\n\n return $bestMatch;\n }\n\n private function shouldPerformLookup(Participant $participant, Team $team): bool\n {\n if ($participant->hasEmailAddress()) {\n return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());\n }\n\n return true;\n }\n\n private function validateCrmConfiguration(Activity $activity): void\n {\n if ($activity->getCrm() === null) {\n throw new InvalidArgumentException('Cannot find CRM configuration');\n }\n }\n\n private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array\n {\n return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);\n }\n\n private function findCrmRecords(Participant $participant, Activity $activity): ?array\n {\n $records = null;\n\n if ($participant->hasEmailAddress()) {\n $records = $this->decorator->matchExactlyByEmail(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n }\n\n if (empty($records) && $participant->getPhoneNumber() !== null) {\n $records = $this->decorator->matchByPhone(\n phone: $participant->getPhoneNumber(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n if (empty($records) && $participant->getName() !== null) {\n $records = $this->decorator->matchByName(\n name: $participant->getName(),\n userId: $activity->getUser()->getId(),\n );\n }\n\n return $records;\n }\n\n private function shouldSkipParticipant(Participant $participant): bool\n {\n return $participant->hasUser();\n }\n\n private function attachUserIfExists(Participant $participant, Team $team): void\n {\n if ($participant->hasEmailAddress() === false) {\n return;\n }\n\n $user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());\n\n if ($user instanceof User) {\n $participant->user_id = $user->getId();\n $participant->save();\n }\n }\n\n private function findCrmDomainRecords(\n ?ServiceInterface $crmService,\n Participant $participant,\n Activity $activity,\n ): array {\n if ($participant->hasEmailAddress()) {\n $this->decorator->setConfiguration($activity->getCrm());\n $this->decorator->setCrmService($crmService);\n\n $records = $this->decorator->matchByDomain(\n email: $participant->getEmailAddress(),\n userId: $activity->getUser()->getId()\n );\n if (! empty($records)) {\n return $records;\n }\n }\n\n return [];\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Utility\Service;
use Illuminate\Cache\RateLimiter;
use Jiminny\Contracts\Http\RateLimited;
use Jiminny\Contracts\Http\RateLimitInterface;
class ProviderRateLimiter
{
protected RateLimiter $rateLimiter;
public function __construct(RateLimiter $rateLimiter)
{
$this->rateLimiter = $rateLimiter;
}
public function canMakeRequest(RateLimited $provider): bool
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$key = $rateLimit->getKey();
if ($this->rateLimiter->tooManyAttempts($key, $rateLimit->getQuota())) {
return false;
}
}
return true;
}
public function requestAvailableIn(RateLimited $provider): int
{
return $provider->getRateLimits()->isNotEmpty()
? $provider->getRateLimits()
->map(fn (RateLimitInterface $rateLimit): int => $this->rateLimiter->availableIn($rateLimit->getKey()))
->max()
: 0
;
}
public function incrementRequestCount(RateLimited $provider): void
{
/** @var RateLimitInterface $rateLimit */
foreach ($provider->getRateLimits() as $rateLimit) {
$this->rateLimiter->hit($rateLimit->getKey(), $rateLimit->getWindow());
}
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Services\Crm;
use Illuminate\Support\Collection;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ServiceInterface;
use Jiminny\Exceptions\InvalidArgumentException;
use Jiminny\Exceptions\SocialAccountTokenInvalidException;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Stage;
use Jiminny\Models\Team;
use Jiminny\Models\User;
use Jiminny\Services\ResolveTeamCrmConnection;
use Psr\Container\ContainerExceptionInterface;
use Psr\Container\NotFoundExceptionInterface;
use Psr\Log\LoggerInterface;
use Exception;
use Throwable;
class CrmActivityService
{
public function __construct(
private readonly TeamRepository $teamRepository,
private readonly CachedCrmServiceDecorator $decorator,
private readonly EmailHelper $emailHelper,
private readonly ResolveTeamCrmConnection $teamCrmResolver,
private readonly LoggerInterface $logger,
) {
}
/**
* Updates CRM data for an activity and its participants.
*
* NOTE: This method performs multiple database writes and should be called
* within a transaction by the caller to ensure atomicity.
*
* @param Activity $activity
* @param bool $remoteSearch
*
* @throws ContainerExceptionInterface
* @throws NotFoundExceptionInterface
* @throws Exception
*/
public function updateCrmData(
Activity $activity,
bool $remoteSearch = false,
): void {
$crmService = null;
$participants = $activity->getParticipants();
$team = $activity->getTeam();
$prospectSearchStrategy = ProspectSearchStrategyFactory::match($team);
if ($prospectSearchStrategy->ignoreCrmMatchData()) {
$this->logger->info('[CrmActivityService] Ignoring crm data because of prospect strategy', [
'activity_id' => $activity->getId(),
'strategy' => get_class($prospectSearchStrategy),
]);
return;
}
if ($remoteSearch) {
try {
$crmService = $this->teamCrmResolver->resolveForTeam($team);
} catch (SocialAccountTokenInvalidException) {
$this->logger->warning('[CrmActivityService] CRM token expired, falling back to local search', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
]);
}
}
$records = $this->updateParticipantsCrmData(
team: $team,
activity: $activity,
participants: $participants,
crmService: $crmService,
);
if (! empty($records)) {
$activity->updateActivityCrmData($records);
}
$activity->refresh();
}
/**
* @param Collection<Participant> $participants
*
* @throws Exception
*
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}|array{}
*/
private function updateParticipantsCrmData(
Team $team,
Activity $activity,
Collection $participants,
?ServiceInterface $crmService = null,
): array {
$matchedRecords = [];
$matchedDomainRecords = [];
$this->validateCrmConfiguration($activity);
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
foreach ($participants as $participant) {
if ($this->shouldSkipParticipant($participant)) {
continue;
}
if (! $this->shouldPerformLookup($participant, $team)) {
$this->logger->info('[CrmActivityService] Email domain belongs to the team, skipping crm lookup', [
'activity_id' => $activity->getId(),
'team_id' => $team->getId(),
'email' => $participant->getEmailAddress(),
]);
$this->attachUserIfExists($participant, $team);
continue;
}
$records = $this->findCrmRecords($participant, $activity);
if (! empty($records)) {
$matchedRecords[] = $records;
} else {
$records = $this->findCrmDomainRecords(
crmService: $crmService,
participant: $participant,
activity: $activity,
);
if (! empty($records)) {
$matchedDomainRecords[] = $records;
}
}
if (empty($records)) {
continue;
}
try {
$activity->updateParticipantCrmData($records, $participant);
} catch (Throwable $ex) {
$this->logger->error('[CrmActivityService] Failed to update participant CRM data', [
'activity_id' => $activity->getId(),
'participant_id' => $participant->getId(),
'exception' => $ex->getMessage(),
]);
continue;
}
}
$bestMatch = $this->getBestMatch(
matchedRecords : $matchedRecords,
matchedDomainRecords: $matchedDomainRecords,
);
$this->logger->info('[CrmActivityService] CRM matching completed', [
'activity_id' => $activity->getId(),
'participants_processed' => $participants->count(),
'exact_matches' => count($matchedRecords),
'domain_matches' => count($matchedDomainRecords),
'best_match_found' => ! empty($bestMatch),
]);
return $bestMatch;
}
private function shouldPerformLookup(Participant $participant, Team $team): bool
{
if ($participant->hasEmailAddress()) {
return $this->emailHelper->shouldPerformLookup($team, $participant->getEmailAddress());
}
return true;
}
private function validateCrmConfiguration(Activity $activity): void
{
if ($activity->getCrm() === null) {
throw new InvalidArgumentException('Cannot find CRM configuration');
}
}
private function getBestMatch(?array $matchedRecords, ?array $matchedDomainRecords): array
{
return RecordSelector::pickBestFromLists($matchedRecords, $matchedDomainRecords);
}
private function findCrmRecords(Participant $participant, Activity $activity): ?array
{
$records = null;
if ($participant->hasEmailAddress()) {
$records = $this->decorator->matchExactlyByEmail(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
}
if (empty($records) && $participant->getPhoneNumber() !== null) {
$records = $this->decorator->matchByPhone(
phone: $participant->getPhoneNumber(),
userId: $activity->getUser()->getId(),
);
}
if (empty($records) && $participant->getName() !== null) {
$records = $this->decorator->matchByName(
name: $participant->getName(),
userId: $activity->getUser()->getId(),
);
}
return $records;
}
private function shouldSkipParticipant(Participant $participant): bool
{
return $participant->hasUser();
}
private function attachUserIfExists(Participant $participant, Team $team): void
{
if ($participant->hasEmailAddress() === false) {
return;
}
$user = $this->teamRepository->findActiveTeamMemberByEmail($team, $participant->getEmailAddress());
if ($user instanceof User) {
$participant->user_id = $user->getId();
$participant->save();
}
}
private function findCrmDomainRecords(
?ServiceInterface $crmService,
Participant $participant,
Activity $activity,
): array {
if ($participant->hasEmailAddress()) {
$this->decorator->setConfiguration($activity->getCrm());
$this->decorator->setCrmService($crmService);
$records = $this->decorator->matchByDomain(
email: $participant->getEmailAddress(),
userId: $activity->getUser()->getId()
);
if (! empty($records)) {
return $records;
}
}
return [];
}
}
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